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Turn off the Update prompt

I had the situation maybe a year ago. I use the Firefox profile manager. I just updated to 127.02, and now not I'm getting this because for whatever reason, since the u… (read more)

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

Asked by noel_envode 4 weeks ago

Last reply by cor-el 4 weeks ago

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (read more)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Asked by drzee1946 5 months ago

Last reply by dr-z 5 months ago

Problems with Firefox installation

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. … (read more)

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. Therefore, at the possible expense of having you receive the reply twice, I have recopied it here:

Thank you for trying to help me download Firefox onto my computer. As per your advice, I first tried shutting down and restarting my computer. That did not work. Then I went onto the link you sent me: https://www. mozilla,org/en-US/firefox/all/#product-desktop-release . The installation began, but only got up to around 80 - 90%. It stopped at the point where it said Execute: "C:|Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046B... (It looks like there might be some more letters and/or numbers after the "B", but I can't see what they are.) I waited a few more hours to see if the installation would continue, but it did not. I then went back to try downloading Firefox in the regular way. First I got a message, "Now installing. Firefox will be ready in just a few moments." Again, installation proceeded to around 80 - 90 %, and then I got a message, "Hmmm. For some reason, we could not install Firefox. Choose OK to start over." Starting over didn't help. I got the same message. Any further help or advice that you can give me would be greatly appreciated. drzee1946 email: [removed from public support forum]

Asked by drzee1946 5 months ago

Last reply by James 5 months ago

Firefox upgrade deleted bookmarks

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is … (read more)

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is available. How will I know when this problem has been taken care of where I can update Firefox? Firefox is the only browser I have as I've did everything to block Microsoft from taking over my laptop. I'm fixing to delete my old Microsoft account to complete that procedure. I'd have to research Chrome to see if they attempt to control what I can do with my laptop like Microsoft does. My only problem with Firefox was they allowed Microsoft to do it's best to change my system to Edge, but I'm still fighting them.

Just noticed at bottom of this page under Troubleshooting information,

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus"

Now I see I still have connections to Microsoft. Thank you Mozilla for showing me this. I've got to change my security for this. Hope Firefox has it's on.

Asked by grt_49 3 months ago

Last reply by cor-el 3 months ago

Content from the net not visible after updating to Firefox 115.8.esr

I have a PC with Windows 7 64b that I have updated after having synchronized with two laptops and one Android. After that Firefox works on all the units except the PC. On… (read more)

I have a PC with Windows 7 64b that I have updated after having synchronized with two laptops and one Android. After that Firefox works on all the units except the PC. On that I can see all Firefox shortcuts and Firefox account. But when I try to connect to a web place the screen is blank. I have also tried to sut down the computer and start again. No change. RAM memory is okay, storage on unit C: is a bit small and the CPU is Intel Core i5 3470@ 3,2GH instead of Pentium 4 and 4GH. Should I go back to an older version of Firefox that is not som demanding or is there someting else I can fix?

Do you have my e-mail address? bernt@bernt-lindberg.se

Asked by Firefox för Bernt 4 months ago

Last reply by cor-el 4 months ago

Automatic duplication of data from Cloudfare when I use my VPN

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when … (read more)

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when I download a file it appears to download it automatically to Cloudfare as the volume is almost the exact double of the file size and double the amount as measured through my VPN. Could this problem be associated with the DNS over HTTPS feature. I've changed this setting so that Cloudfare doesn't load anything automatically, but there is no change. Is there another automatic Cloud setting I should change or could this problem be independent of Firefox. Thank you. -Reply to moderator Co-rel "answer": @Co-rel, You are not answering my question. And are you inferring there could be a bug in my Firefox version and I would need to debug it myself? I am asking if there is a default setup in association with Cloudfare which would record all of my traffic and/or downloads. I've canceled the default DNS to HTTPS Cloudfare default. Is there another automatic default service clouding to Cloudfare storing our data automatically built-in Firefox? My Traffic and Data Monitor Glasswire records or measures my traffic as anticipated when I browse without using my VPN. But when I use the VPN the data count is doubled and what newly appears on the register is the URL of Cloudfare which is the same size approximately as the file downloaded, doubling the traffic. I tested by isolating a simple maneuver of downloading a single 150 Mb file. I did it twice with the same result. I did the same thing twice with a 1 Gb file last Wednesday, got the same results.

Asked by cubitus700 5 months ago

Last reply by cor-el 5 months ago

Windows 7 support

Dear Mozilla: It is SAD that the OS I have will no longer be supported due to exploits. Considering the # of exploits, backdoors, poor coding, etc., in the later Window… (read more)

Dear Mozilla:

It is SAD that the OS I have will no longer be supported due to exploits.

Considering the # of exploits, backdoors, poor coding, etc., in the later Windows OS versions - 1 would truly think that supporting the older and MUCH more secure Windows OS's would be wise.

Yes, they have "holes", but overall much fewer than current OS's.

Plus, the bad actors are very busy exploiting 10 & 11 and pretty much have ignored the prior versions.

Question... what if a major exploit is found that affects all OS's from 11 down to unsupported?

Will Mozilla make sure to supply a patch to the unsupported due to the danger of the new & serious "hole" found?

I vote... it would be wise to maintain a small contingency of legacy developers to help those who cannot buy new systems or flat out HATE the UI & UX of the 10 & 11.

Makes sense?

Asked by scottie916 2 months ago

Last reply by James 2 months ago

I've Downloaded Online Insights Study In The Past Week, But Now When I Try To Download It Again I Get This Message Online Insights Study Could Not Be Installed Because It Has A High Risk Of Causing Instability Or Security Problems.

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Ge… (read more)

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Get The Above Messages. Why Is It Doing This? There Hasn't Been Any Harm Done To My Computer. Also Firefox Needs A Customer Service Phone Number For People To Call & Explain Their Issues It's A Lot Quicker & Easier To Solve Your Problem.

Asked by Dean West 3 weeks ago

Last reply by James 2 weeks ago

Firefox browser

Since Firefox updated? a week ago we have lost our browser and can not install a new setup. The cursor freezes before we can finish the new install. Any ideas for what … (read more)

Since Firefox updated? a week ago we have lost our browser and can not install a new setup. The cursor freezes before we can finish the new install. Any ideas for what to do? We did like Firefox before they fixed? it and we lost use. Thank You.

Asked by debiggar 4 months ago

Last reply by cor-el 4 months ago

Firefox never updating in background despite the settings

Hello everyone, I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I… (read more)

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

Asked by Relax 3 months ago

Last reply by zeroknight 3 months ago

Have new Mac Mini computer with Sonoma 14.3.1 with Rosetta

I'm trying to install & use Firefox as my browser of choice on this new computer. Using the migration assistant, Firefox seemed to transfer to the new computer with … (read more)

I'm trying to install & use Firefox as my browser of choice on this new computer. Using the migration assistant, Firefox seemed to transfer to the new computer with no problem, except that it did not work. Neither does, apparently a new installation directly on the Mac Mini. Any suggestions? I do prefer to remain with the new operating system if possible

Thanks,


Wes Sokolosky

Asked by wessokolosky 5 months ago

Last reply by cor-el 5 months ago

new version won't load yahoo.com

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no p… (read more)

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no page loads. The page loads fine in Chrome.

Asked by let98007 5 months ago

Last reply by jonzn4SUSE 5 months ago