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Months of bookmarks lost

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it wa… (read more)

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

Asked by georgiy-tarasov 1 week ago

Last reply by georgiy-tarasov 4 days ago

Extreme frame judder on YouTube

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly. I have deleted my profile and reinst… (read more)

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly.

I have deleted my profile and reinstalled Firefox, updated graphics driver to the latest version, and toggled hardware acceleration on and off. Nothing helps.

Asked by Jens Lyn IV 1 week ago

Last reply by Jens Lyn IV 6 days ago

Video playback randomly breaks

Description: while viewing videos on youtube, twitch, odysee (and possibly other sites with videos), the video player may suddenly stop playing, and after that, no video … (read more)

Description: while viewing videos on youtube, twitch, odysee (and possibly other sites with videos), the video player may suddenly stop playing, and after that, no video in firefox can be played. Restarting the browser makes this issue disappear for a while, but i'd like a permanent solution.

What i've tried so far: Disabling uBlock Clearing cache and cookies Enabling/Disabling hardware acceleration Disabling proxy extension Disabling antivirus on PC.

Asked by vdf 5 days ago

Firefox Addon page does not load.

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox… (read more)

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox deleteting all firefox related files. The problem still persists. Other than this all the using browsing I do are all working fine. Just this extensions I cannot browse. When I click the extension icon by default it shows some extensions, I can Install them. The problem is I can not browse them. Even the recomendation tab is also empty.

PS: I am using firefox on manjaro linux.

Asked by Basavaraja G 1 week ago

Last reply by Basavaraja G 1 day ago

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 6 days ago

Last reply by jason.pozega 15 hours ago

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it.

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it. Tried making new profile which works for awhile, but… (read more)

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it. Tried making new profile which works for awhile, but sooner or later they all bump it to the 2nd monitor and it never comes back - tried moving to primary and closing it there, but next time back on #2. Open 2nd window while first is on primary, and that goes to 2nd monitor...

Asked by Ms. Jaimie Blackstone, PE 2 days ago

Last reply by Ms. Jaimie Blackstone, PE 17 hours ago

private window saving cookies

Why when I view a site in a private window are the cookies saved in the cookies and site data list on the privacy and security page of my main firefox pages. I though whe… (read more)

Why when I view a site in a private window are the cookies saved in the cookies and site data list on the privacy and security page of my main firefox pages. I though when you used private windows no cookies or history was saved once you closed the page.

Asked by Woodspoiler 4 days ago

Firefox and Chatrooms

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Googl… (read more)

I own a website that has chat rooms for each of my advisors. As of 2 days ago they are all having issues. I have them login with Firefox but now asking them to use Google Chrome...............low and behold it works

Whats the issue as i believe it started with the latest Firefox update

Thanks so much

Natalie Damsel In Distress :)

Asked by Starzcast 5 days ago

Last reply by Starzcast 3 days ago

Disabling "Open previous windows and tabs" has no effect

The setting works...in the way that if i quit Firefox, it'll not continue from the tabs and windows, but if i reboot my pc and open Firefox, I find myself the same place … (read more)

The setting works...in the way that if i quit Firefox, it'll not continue from the tabs and windows, but if i reboot my pc and open Firefox, I find myself the same place i stopped...even though i have that setting disabled. I found someone else with same issue on reddit and i did the same restarting the browser and refreshing and all....all to no effect.

Asked by oluwatobilobatemi05 5 days ago

Last reply by oluwatobilobatemi05 5 days ago

Cannot access "X" sites anymore

Since the last Firefox update I cannot access sites such as Chaturbate or Myfreecams anymore with error message : "Hmm. We’re having trouble finding that site. We … (read more)

Since the last Firefox update I cannot access sites such as Chaturbate or Myfreecams anymore with error message :

"Hmm. We’re having trouble finding that site. We can’t connect to the server at chaturbate.com."

There seems to be a DNS issue. I tried everything I found online such as desactivate DNS over HTTPS and others but I just cannot access these. Firefox works for "normal" sites and all other browsers (Edge, Oasis, Brave, etc) work fine now but I had to change the DNS after their last update (everyone created a problem from last week, so strange).

Another very strange thing is when I use a VPN, even with my country to access from, it is working !!!

What can be the issue and how to solve it ? Thanks

Asked by mweb00 5 days ago

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spike… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Asked by ABDERRAHIM DJ 5 days ago

Last reply by ABDERRAHIM DJ 4 days ago

Zoom of chatbot window

Is there a way to change the zoom of the chatbot window? it doesnt change when I adjust the browser zoom. I typically have that at 80% so the chatbot looks zoomed in whic… (read more)

Is there a way to change the zoom of the chatbot window? it doesnt change when I adjust the browser zoom. I typically have that at 80% so the chatbot looks zoomed in which is annoying.

Asked by callumbarr10 4 days ago

Options boxes not working on websites

I am using Firefox on Win 11, recently I have noticed a weird problem, on Ebay for example when a listing uses a drop down selection box for sizes, amounts etc none of th… (read more)

I am using Firefox on Win 11, recently I have noticed a weird problem, on Ebay for example when a listing uses a drop down selection box for sizes, amounts etc none of them work for me, I click on the box and down arrow but nothing. I also went on to the Vodafone site to top up my phone but I was unable to do it as the drop down box to select the amount was empty. I have tried clearing my cache and even reloading Firefox but nothing seems to work, I just tried using Edge as well but its the same, suggesting that its maybe something to do with my settings?

Asked by Cantthink01 21 hours ago

How do I delete the cache memory

I'm trying to clear my browsing history and cache memory. How do I make sure I have removed everything? I have removed the temporary cached files and website and download… (read more)

I'm trying to clear my browsing history and cache memory. How do I make sure I have removed everything? I have removed the temporary cached files and website and download history. I have had problems accessing parts of a site of for a few days and they recommended I delete the cache memory. I can access the site itself but get a 404 error code for certain pages. I would like to know if there is anything more I can do before I contact the site owner again.

Asked by harestedt 4 days ago

Annoying bug appear on my adress bar

i have done mozilla update lately and i ended up with anger in my head, i let it for some time and after a while it made me angrier and angrier. and what made my head ang… (read more)

i have done mozilla update lately and i ended up with anger in my head, i let it for some time and after a while it made me angrier and angrier. and what made my head angry was a cup of bugs in the address bar above the page that covered a letter or information behind it how do i explode the bug??? maybe you don't know that i am really angry right now but know that i am ANGRY

Asked by You Know 6 days ago

how do I clear cache and cookies ?

Hi, Only in Firefox on my windows 10 pro pc do I have to keep on signing into Homedepot.com with a security code? So I looked up the problem and one of the solutions (… (read more)

Hi,

 Only in Firefox on my windows 10 pro pc do I have to keep on signing into Homedepot.com with a security code?
 So I looked up the problem and one of the solutions (I tried a few) is to clear the old chache and cookies?
 Trying to do this.... get link after link after link.....after link.

How do you do it?

  Wish I can upload something... but can't upload what you can't find?

Thanks, Julio

Asked by jufarah56 2 days ago

video links

you have mager problems with with your fire fox system i have trouble with video links to chat but i don't have any problems using google chrome but it does not have the… (read more)

you have mager problems with with your fire fox system i have trouble with video links to chat but i don't have any problems using google chrome but it does not have the memory back like your site does i think it might be to do with your software updates i cant find any other logical reason for this problem

Asked by Robert Keane 4 days ago

Font Not Changing

Hello, I changed the default font on firefox the other day, and now most things from the browser are rendering in that font. I tried to change the font back to what it w… (read more)

Hello,

I changed the default font on firefox the other day, and now most things from the browser are rendering in that font. I tried to change the font back to what it was before because I decided that I don't like how it looks, but now that I have changed all of the fonts back, they will not change to the new selection. I have restarted firefox multiple times and even my computer in the meantime. I don't know what the deal is.

Asked by gradyokeefe8 3 days ago

Cannot access DuckDuckGo in my Firefox Browser. Captured by BING!!!

I have used Firefox as browser for years. Yesterday, my default search engine in FF was changed to Bing. The settings in FF clearly show my seach engine is duck duck. … (read more)

I have used Firefox as browser for years. Yesterday, my default search engine in FF was changed to Bing. The settings in FF clearly show my seach engine is duck duck. I cannot open duck duck, because bing will not go away! I tried chatgpt. It gave me three good suggestions and walked me through it, but no success. the AI says its some sort of embedding in an add on or extension. This is well beyond my computer ability. Can you suggest any way out of this? Bing is simply awful!!

Maribeth.

Asked by Maribeth Woody 3 days ago