Showing questions tagged: Show all questions
  • Solved

Firefox not connecting w/ web sites

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absol… (read more)

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absolutely none, I have tried all the typical solutions and none have worked. I had Firefox for many years. I had to uninstall and do a fresh install. I am on a desktop running Windows 10 Pro X64. Please Help! I hate Chrome, (it is working but, I hate it).

Additional: There are no error messages, just endless spinning arrow in the tab. I had to connect with Support through Chrome because Firefox will not connect with 'Help' in the dropdown menu. I have always used Firefox without 'signing in' with Mozilla, Firefox, Google, or anything and prefer to continue that way. I don't like the 'signing-in' scam; please don't tell me I have to sign-in to use Firefox.

Asked by Full Moon, Bklyn 4 months ago

Answered by NoahSUMO 4 months ago

  • Solved

Clearing history with latest update

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved in… (read more)

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved info and searches so that does not get cleared. Will there be a fix to this? There is no way to clear the history now without clearing the saved info and searches, which I do not want to do.

Asked by Dakota66 4 months ago

Answered by cor-el 4 months ago

  • Solved

Session backups

Is there a way to make backups of my session every 30 for example? The sessionstore-backups folder only saves the last session... I'd to have it saved often and not autom… (read more)

Is there a way to make backups of my session every 30 for example? The sessionstore-backups folder only saves the last session... I'd to have it saved often and not automatically deleted.

Asked by alinadeica 4 months ago

Answered by alinadeica 4 months ago

  • Solved

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 4 months ago

Answered by WaReMoN 4 months ago

  • Solved

Password security

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them… (read more)

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them quite secure. However, Firefox seems to let anyone using the browser to access the full details of all my passwords, even offering to copy them! This has to be the most insecure approach possible - surely this can't be correct, can it?

Asked by Ian Smith 5 months ago

Answered by cor-el 5 months ago

  • Solved

My add-on's icon (AdBlocker Ultimate) is not showing in the toolbar.

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questio… (read more)

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questions are over a year old and for old versions of Firefox. I have Windows 10 Firefox version 128.

Asked by Telstar 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Filenames with encoded URLs no longer save correctly in URL Encode format as of 127.0

Up to 126.0b9, files with encoded URLs in their filenames downloaded normally. As of 127 onward, however, it gets changed to _3A instead of %3A, etc. Is there a setting s… (read more)

Up to 126.0b9, files with encoded URLs in their filenames downloaded normally. As of 127 onward, however, it gets changed to _3A instead of %3A, etc. Is there a setting somewhere in config to revert this?

Example:

Supposed to be: test [sound=https%3A%2F%2Ffiles.catbox.moe%2Fe547nk.mp3].png Downloads as: test [sound=https_3A_2F_2Ffiles.catbox.moe_2Fe547nk.mp3].png

Asked by theconquistadork 4 months ago

Answered by cor-el 4 months ago

  • Solved

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (read more)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Asked by chris654 5 months ago

Answered by chris654 5 months ago

  • Solved

firefox autostart

Hi, Firefox starts when computer starts. I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window worked in the past, now do… (read more)

Hi,

Firefox starts when computer starts.

I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

worked in the past, now doesn' t work; if I repet operation I find that variable at false value, and firefox autostarts...

If you have solutions, or I do something wrong, tell me...


Thank you !

Asked by st_ion 4 months ago

Answered by st_ion 4 months ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 5 months ago

Answered by MadaHaz 4 months ago

  • Solved

Delete Accuweather

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's … (read more)

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

Asked by opsec789 4 months ago

Answered by cor-el 4 months ago

  • Solved

Weird pixel distortion on firefox browser/pages

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what… (read more)

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Asked by Ray Schmidt 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

[solved] How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (read more)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Asked by welcome 4 months ago

Answered by cor-el 4 months ago