Firefox Community Forum

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thought was pretty, but it disappeared (probably sync settings on other devices, idc) and now the background is just system gray. The issue is that i cannot find the system background in "Themes" nor in the "Customization" (picrel) - there is only "reset to defaults". I really like Firefox and this was pretty cool so I'd like it back. Thanks in advance :)

The disabled feature still has a picture in the picture when unchecked. How do I stop picture-in-picture for videos playing in Firefox? Yes, went into settings and unchecked picture in picture, yes, the problem still exists.

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hampshire, USA. When I try to type a different city name after clicking the 3 dots next to the widget and choosing change location the only cities that come up are Canadian cities.

I am not running any kind of VPN, and when I check my location with an IP lookup it shows me in the correct location, my locale settings in Windows are set the the US as well.

Thanks for any help!

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on the tab bar. After that any new tab opens to the far right spot at the end of the blank area. This happens in a private window too (extensions closed). After I close a session, then reopen later, all my tabs are still in place but the first 3 that I closed reappear where they were at the start. Strange.

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... and are by default set to navigate backward and forward.... I'm running ubuntu linux... which results in accidentally clicking back midway through a video or podcast and losing my position more often than you'd expect... any idea how I might either reassign or disable them entirely on the software side of things? thanks. -dan

When I am scolling and the mouse hits an image, a large image preview appears. How on earth do I turn this off? I can see tab preview images to turn off but not this stupid image previre thing that covers everything I am trying to read or navigate on the web site.

Thanks very much M

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed to enter in the 2FA code from my phone, then I could now change the password. When I logged in, boom, bookmarks gone. Passwords gone, and browsing history gone. I was waiting for it all to sync, but it had probably synced the deletion of everything possibly. I have no idea what happened, but I do not believe my account was compromised, because I did not get any emails about any new logins. If it is encrypted, how can I decrypt it so I can get my stuff back? Thanks.

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Copilot is a virus effecting facebook, market place, openoffice, Firefox

   settings 

apps installed apps turn off copilot running in background turn off copilot run at startup uninstall is also an option I'm thinking of.

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap.

In version 142 and older, html file with image source pointing to local (remote) network image file displays properly.

In version 143, this does not work anymore. I tried changing the image to point to a local computer file and it works.

In verion 143, If the link to the image is typed directly to the address tab in firefox, it works.

Perhaps some config setting need to be changed? Hope somebody can help.

Thanks in advance.

firefox network tab shows NS_ERROR_CONNECTION_REFUSED

Every time I try to upload a file to the Microsoft Copilot 365 I keep getting the "Error Occurred Please Try Again" But when I switch to Chrome. I can upload the same files with no problem. Does anyone know why I get the "Error" with Firefox?

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?