• Solved

Blurry font rendering

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.… (read more)

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

Asked by Waseem 1 week ago

Answered by Waseem 1 week ago

  • Locked

SMTP Server settings

duplicate of /questions/1475979 thread. Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existin… (read more)

duplicate of /questions/1475979 thread.

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Asked by p_manolis 1 week ago

Last reply by markwarner22 1 week ago

  • Solved

Firefox 133 and Norton 360 - Secure Connection Failure

After upgrading to FIREFOX 133 everything became a mess !! Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of… (read more)

After upgrading to FIREFOX 133 everything became a mess !!

Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360

I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?

Asked by abombaci 2 days ago

Answered by abombaci 1 day ago

  • Solved

Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (read more)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Asked by nejtehig 4 months ago

Answered by cor-el 4 months ago

  • Solved

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 1 week ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Video buffering problems in fullscreen

Hello, when i fullscreen video on youtube video stops buffering. When i end fullscreen buffering immediatly starts and everything is okay. Back and forth. I tried: reins… (read more)

Hello, when i fullscreen video on youtube video stops buffering. When i end fullscreen buffering immediatly starts and everything is okay. Back and forth. I tried: reinstall to lastest mozilla release, disable addons, stoubleshoot mode, increase cache in about:config and other public solutions i can google. When i look on "Statistic for experts" on youtube there are three bars and it shows: Normal size player: Connection Speed - some amount of kbps (works) Network Activity - some amount of KB (works) Buffer Health - some amout of s (works) Fullscreen: Connection Speed - some amount of kbps (works) Network Activity - 0 KB (doesn´t work) Buffer Health - 0 s (doesn´t work)

Asked by shape1 2 months ago

Answered by shape1 1 month ago

  • Solved

Stripe payments are not working in Firefox

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this … (read more)

Hi. I cannot use stripe payments. I am using FF vLatest and have added it to the popup blocker exception list and every other exception list I can find. I have done this for http://stripe.com and for whatever website is trying to use stripe. No stripe payments ever work and I always get the same error attached. I have tried another browser and it works. How can I find out at least what is blocking the payments so I can disable it?

Asked by John Staveley 4 months ago

Answered by John Staveley 4 months ago

  • Solved

firefox autostart

Hi, Firefox starts when computer starts. I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window worked in the past, now do… (read more)

Hi,

Firefox starts when computer starts.

I read this https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

worked in the past, now doesn' t work; if I repet operation I find that variable at false value, and firefox autostarts...

If you have solutions, or I do something wrong, tell me...


Thank you !

Asked by st_ion 4 months ago

Answered by st_ion 4 months ago

  • Solved

Problem with the toolbar and bookmarks in the browser

I am using Mozilla Firefox Developers Edition for Windows 11. Recently I have encountered a problem where my bookmarks are constantly disappearing from the panel and tool… (read more)

I am using Mozilla Firefox Developers Edition for Windows 11. Recently I have encountered a problem where my bookmarks are constantly disappearing from the panel and toolbar elements are changing places (like the arrows or the reload button).

I read the support and came across three articles about problems with this. The first two were xulstore and Places.sqlite files, which I deleted and followed the instructions in the article, reset the browser settings, but nothing happened. The third article was about the profile, I went in and saw that I had two profiles, which I deleted and created a new one, completely previously removed the browser from the device. But again, nothing happened.

I think this started when I started using the built-in Windows 11 workspace feature (multiple desktops, I opened two browsers at the same time). It was after this that my bookmarks and toolbar changed in the pre-login in the application.

I would appreciate help with this issue.

Asked by stepaJopa 2 months ago

Answered by stepaJopa 2 months ago

  • Solved

Google Account Sign In Issue

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache.… (read more)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

Asked by Atharva Kothawade 1 month ago

Answered by Kiki 1 month ago

  • Solved

Bookmarks toolbar stopped working in the latest version

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appear… (read more)

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.

Asked by Matej Hudák 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

128.0.3 (64-bit) crashes on Windows 10 every time I turn my back on it

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try … (read more)

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.

Asked by cybergabi 4 months ago

Answered by cybergabi 4 months ago

  • Solved

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

firefox just lost all open tabs (even pinned ones), history (for this device only), open windows

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows. I installed a windows yesterday on a different PC (… (read more)

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows.

I installed a windows yesterday on a different PC (lets call it B), and logged in with the same microsoft account PC A uses. Then installed firefox and logged in to sync (on PC B).

Did that somehow overwrite the profile? Even though it was a different PC?

Asked by vujevic.marco 3 months ago

Answered by vujevic.marco 3 months ago

  • Solved

Mouse clicks always selecting something.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.… (read more)

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Asked by dgfdhhtrjgdvb 4 months ago

Answered by cor-el 4 months ago

  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 1 week ago

Answered by tony289 1 week ago

  • Solved

Firefox shuts down randomly

Hello, Does anyone else experiencing random firefox crashes ? It shuts off with no erros at random points. It started happening after recent update, where mozilla de… (read more)

Hello, Does anyone else experiencing random firefox crashes ? It shuts off with no erros at random points. It started happening after recent update, where mozilla decided to remove the option that allowed to hide "list all tabs" which is moronic.. I updated my drivers to the latest. Today i decided to remove all my profiles with all data, created new profile, imported bookmarks, passwords. And its still crashing.. Report ID: bp-cc28903b-3d2b-40bf-b39d-46a6e0241011

Asked by Justin jau 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Close/Remove Sidebar

Out of nowhere I got the sidebar today. An absolutely useless feature that I surely did not ask for. And there is no way of closing or removing it. Please provide a guide… (read more)

Out of nowhere I got the sidebar today. An absolutely useless feature that I surely did not ask for. And there is no way of closing or removing it. Please provide a guide, to removing or hiding it PERMANENTLY!

Asked by K Beck 6 days ago

Answered by cor-el 4 days ago