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receiving E-Mail

Facebook sub positively sent me an email with a verifying account code that I did not receive. Problem: I cannot sign in to Facebook. I receive other emails. Could there … (read more)

Facebook sub positively sent me an email with a verifying account code that I did not receive. Problem: I cannot sign in to Facebook. I receive other emails. Could there be something in my fire fox settings. I use Win 7.

Asked by woodust 9 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 9 months ago

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Netflix and Amazon Video are not supported by most recent Firefox update?

Hi and hello! I am on a Macbook Pro laptop from 2015 Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :( Similarly, when I attempt t… (read more)

Hi and hello!

I am on a Macbook Pro laptop from 2015

Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :(

Similarly, when I attempt to view Amazon Prime Video it says "We're experiencing a problem playing this video."

I followed instructions, I updated my mac itself to Catalina 10.15.3 and reinstalled Firefox so it should be 100% up to date.

still didn't work.

I read somewhere in this forum from a January post if I open Firefox in 32 bit mode after selecting command + i that it should work but I didn't have that option. I opted for the low resolution setting I saw and not only do the videos still not play but now it looks like I need glasses more than I really do :p I'll be changing that back asap.

What's the vibe check on this? Is there a resolution or a possible ETA of a resolution? Anything?

Any info would be grand!

What the del

Asked by topatricia.george 1 year ago

Last reply by topatricia.george 1 year ago

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What FF setting triggers dark mode on websites?

I have two FF profiles. When I open a private window in each profile and go to YouTube, one displays YT in light mode, while the other displays it in dark mode. In both w… (read more)

I have two FF profiles. When I open a private window in each profile and go to YouTube, one displays YT in light mode, while the other displays it in dark mode. In both windows, YT is set to ‘Appearance: Device theme’. Both profiles use FF’s ‘Dark’ theme. The same happens when I go to other websites that utilise ’ prefers-color-scheme’ (e.g. https://dashboard.tugboat.qa).

Since these two profiles display websites in different colour schemes on the same computer, it’s clearly not an OS setting. It therefore must be a setting in FF - one that’s enabled in one profile but disabled in the other. I’d like to know what it is.

I’ve tried comparing about:config in both profiles, searching for things like ‘dark’, ‘theme’, ‘color’, etc. But I can find no differences. Can anyone shed some light (pun intended) on this for me?

Asked by BWPanda 6 months ago

Answered by BWPanda 5 months ago

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  • Archived

Netflix and Amazon Video are not supported by most recent Firefox update?

Hi and hello! I am on a Macbook Pro laptop from 2015 Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :( Similarly, when I attempt t… (read more)

Hi and hello!

I am on a Macbook Pro laptop from 2015

Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :(

Similarly, when I attempt to view Amazon Prime Video it says "We're experiencing a problem playing this video."

I followed instructions, I updated my mac itself to Catalina 10.15.3 and reinstalled Firefox so it should be 100% up to date.

still didn't work.

I read somewhere in this forum from a January post if I open Firefox in 32 bit mode after selecting command + i that it should work but I didn't have that option. I opted for the low resolution setting I saw and not only do the videos still not play but now it looks like I need glasses more than I really do :p I'll be changing that back asap.

What's the vibe check on this? Is there a resolution or a possible ETA of a resolution? Anything?

Any info would be grand!

What the del

Asked by topatricia.george 1 year ago

Last reply by Matthew Thomas 1 year ago

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Unable to upload files using Firefox Ubuntu 18.04

Hello there, I'm writing to report a problem that I had with Firefox. I'm using Ubuntu 18.04.4 LTS, GNOME 3.28.2 with a 64-bit OS. Recently, I noticed that I could not s… (read more)

Hello there,

I'm writing to report a problem that I had with Firefox. I'm using Ubuntu 18.04.4 LTS, GNOME 3.28.2 with a 64-bit OS.

Recently, I noticed that I could not save PDFs from the internet to my hard drive when I was using Firefox. Normally, if I had opened a PDF in Firefox, I could press 'Ctrl + S' on my keyboard and a save dialog window would appear. Now however, the save dialog window would not appear. No error messages appeared, so I have no screenshots to show. The only thing I could do to save the PDF was to click on the 'Download' icon in Firefox's PDF reader. Right-clicking on links to PDFs and selecting 'Save As' would yield the same result: no save dialog window, nothing.

I thought that the problem might be because my version of Firefox was not up to date, so I ran 'sudo apt-get update' and 'sudo apt-get install firefox' in the terminal. I also updated the flash plugin.

Afterwards, I noticed that I could not upload files from my hard drive as an attachment for e-mails. I tried this on different websites and had the same problem. I tried the solutions described on the following pages, but none of them worked. (1) https://support.mozilla.org/en-US/questions/1039987 (2) https://support.mozilla.org/en-US/kb/cant-download-or-save-files (3) https://unix.stackexchange.com/questions/471168/permission-denied-when-browsing-for-files-using-ubuntu-18-04

While trying to solve the problem, I opened the 'Ubuntu Software' program, clicked on the 'Installed' tab, and noticed that I had two versions of Firefox installed on my computer: "Firefox" (Version: 77.0.1-1, source: Snap Store) and "Firefox Web Browser" (Version: 77.0.1+build-1-0ubuntu0.18.04.1, Source: ubuntu-bionic-updates-main, updated 11.06.2020).

I first uninstalled the 77.0.1+build-1-0ubuntu0.18.04.1 version from ubuntu-bionic-updates-main, and kept the 77.0.1-1 version from the Snap Store. The problem remained.

Then, I uninstalled the 77.0.1-1 version from the Snap Store and reinstalled the 77.0.1+build-1-0ubuntu0.18.04.1 version from ubuntu-bionic-updates-main. This resolved the problem. I can now save PDF files by pressing 'Ctrl+S' on my keyboard and i can upload files.

I'm reporting this because I think other people might encounter the same problem as I did. Also, if it is possible, I think it would be better to coordinate with the people who maintain the Ubuntu software packages so that only one version of Firefox appears in the 'Ubuntu Software' program, instead of two.

Asked by HCL 1 year ago

Last reply by Mick 1 year ago

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Answer: Why Google search box vanishes for center of screen (and stays disappeared)

June 5, 2020 I too, have enjoyed The Case of the Missing Google Search Box, a Nancy Drew novel, I believe. With Firefox open, click the Options, that upper right logical… (read more)

June 5, 2020 I too, have enjoyed The Case of the Missing Google Search Box, a Nancy Drew novel, I believe.

With Firefox open, click the Options, that upper right logically opaque set of stacked lines. In Options, choose Home.

On the Home page, Check the unchecked box, Firefox Home Content->Web Search

Asked by gary79 1 year ago

Last reply by FredMcD 1 year ago

  • Solved

Firefox stopped working on two different macOS systems

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed … (read more)

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Asked by PJCMcAuley 1 week ago

Answered by PJCMcAuley 1 week ago