Showing questions tagged:

Issues with full screen mode on MacOS

Firefox on MacOS in full screen mode makes the black offset between the screen edge and the Firefox window after logging in after MacOS is locked. It fixes itself when yo… (read more)

Firefox on MacOS in full screen mode makes the black offset between the screen edge and the Firefox window after logging in after MacOS is locked. It fixes itself when you exit the full screen and enter it again.

How to reproduce?

  • Open Firefox and enter the full screen mode
  • Close your MacBook and wait until it prompts you for your password or touch id
  • The Firefox window has black offset between screen edge and the Firefox window, that was not present before
  • Exit the full screen and get into it again, and the offset is gone
Archived 1 421

Windows 11 + Multi-Display - Phantom Windows on Taskbar

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far. Windows 11 + Multi-Monitoring Windows 10 have this Bug not ! Open Firefo… (read more)

Hi. According to my observations, only Mozilla Firefox and Adobe Reader have this problem so far.

Windows 11 + Multi-Monitoring Windows 10 have this Bug not !

Open Firefox, drag the window to the second or third monitor, and suddenly there is another hidden Firefox window on the taskbar of that display. If you move Firefox back to the main monitor, it disappears again. Or you can close Firefox and restart it on the desired monitor.

This is an annoying little bug, and I don't understand why Microsoft or Mozilla haven't fixed it yet. It's easy to reproduce and has obviously been around for a while. Since it only affects the two programs mentioned above so far, an MS update will probably not fix it; instead, the developers at Mozilla and Adobe need to address it.

Here the Same Topic in Adobe Forum. No bug fix to date

https://community.adobe.com/t5/acrobat-discussions/taskbar-phantom-window-when-using-multiple-monitors/td-p/14390169

I hope you release a bug fix soon... but since that hasn't happened yet, I'm afraid it will take a while... I'm surprised, because I'm sure many people are experiencing this annoying problem, and in my opinion it's not a big challenge for your developers.


@Mozilla Please Fix this Bug. I know Windows 11 is not better than Windows 10 but Supports End and many Users and Customers used in Future this OS and if you don't want to lose any more market share, it's important to fix this minor bug for ordinary users too. Thanks ;-)

Archived 3 415

Access to web Site at IP Address for a NAS

I have a 2023 MacBook Pro and a Synology NAS. Fairly recently, when I have tried to access the web site for the NAS using Firefox, I have received the following error mes… (read more)

I have a 2023 MacBook Pro and a Synology NAS. Fairly recently, when I have tried to access the web site for the NAS using Firefox, I have received the following error message: "Unable to connect. An error occurred during a connection to [the IP address].” I am able to access the web site using the Safari and Bing browsers, and I also am able to access the web site using Firefox on an iPad. I already have contacted Apple and Synology support personnel, and have been that the issue is not with either Apple or Synology products. Please let me of any potential solutions to this problem that Mozilla may have.

Archived 3 415

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button … (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Archived 12 414

Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthel… (read more)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Archived 3 413

Latest Nightly Crashes On New Power Automate Flow (with fresh profile) - 132.0a1 on Linux Debian 12 Wayland Gnome 43.9

The browser just shuts down when one tries to create a new flow ... obviously there is not a way to screenshot this ... one suspects this is a javascript issue. Details: … (read more)

The browser just shuts down when one tries to create a new flow ... obviously there is not a way to screenshot this ... one suspects this is a javascript issue.

Details:

  • OS - Debian 12 (Wayland | Gnome 43.9)
  • Nightly Version - Debian Repo (mozilla-deb - 1.0) | 132.0a1 (2024-09-23) (64-bit)
  • URL / Actions - make.powerautomate.com > New Instant Cloud Flow > Name it & Select Manually trigger a flow

What Else Have I Tried?

  • Ungoogle Chromium - Absolutely fine, no add-ons
  • Firefox mozilla-deb - 1.0 130.0.1 (64-bit) - Absolutely fine, no add-ons
Archived 2 408

RECAPTCHA - still not working on Firefox

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chr… (read more)

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chrome, and prefer Firefox for several reasons, including that it is easier on my eyes. I note that there are many complaints describing the same thing that I experience: recaptcha fails to load, or there is simply a blue circle turning in perpetuity with nothing happening. I have removed recent cookies etc, but no change.

There are some sites that use recapcha that I can sign in on using Firefox with no problem. I am wondering if there are different versions of captcha? This started the same week both Microsoft and Firefox updated. Firefox has updated several times since then, but recaptcha is still nonfunctional: FF is not loading it, at least on some critical sites (perhaps the ones that use the most recent recaptcha?

I have reported this frequently for last several months. I notice that this is a continuing problem for many people. Why is it not fixed?

Archived 2 396

When using Firefox, images are repeated on each additional screen when sliding 3 fingers on trackpad

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2 When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is… (read more)

REPEATING IMAGES involving . Macbook Air M4 Tahoe 26.2

When sliding from the primary Mac screen to another on the same computer the Firefox image (and ONLY that image) is duplicated on each additional screen image loaded making the use of multiple screens virtually useless.

[edited email from public community support forum]

Open 1 396

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked Archived 1 379

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (read more)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Archived 6 379

Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (read more)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

Open 1 379

Proton Vpn - Firefox 130.0.1

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are… (read more)

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are connectivity issues and pages won't load. I've tested with other web browsers and are able to load pages there while they simultaneously won't load in Firefox. I've tried deleting ProtonVPN and re-installing, but that didn't work either. I reached out to Proton about this and they are looking into it from their end to see if there is a solution, but I'm pretty confident it has something to do with Firefox as other browsers are working as they should be.

Locked Archived 3 379

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Archived 16 378

Private session should not be stored and

Why is the sessionstore.jsonlz4 generated from a private firefox window ? It is not private anymore if the session is stored in place of the regular session, which by the… (read more)

Why is the sessionstore.jsonlz4 generated from a private firefox window ? It is not private anymore if the session is stored in place of the regular session, which by the way happens not to be generated when the regular firefox window is closed while a private firefox window is still open. The private firefox window should have no effect on the regular session storage and should never be stored, all this is very confusing.

Archived 1 377

scripts loading from (sidebar?)

Win11 Firefox 138.04 It appears some of the shortcuts on the Newtab page are preloading somehow. Where are these coming from? Sidebar is off. I have all preloading off, … (read more)

Win11 Firefox 138.04 It appears some of the shortcuts on the Newtab page are preloading somehow.

Where are these coming from? Sidebar is off. I have all preloading off, all suggestions of every sort off, any predictive anything off.

I am not experiencing this on my win10 machine.

How do I stop this?

Archived 2 376

FireFox takes 15 seconds to load first page

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and… (read more)

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and then the first page again takes ~15 seconds. I've been having this issue for the past few months.

- I tried disabling all my addons - Launched FireFox in troubleshoot mode - Deleted everything in DataReporting\Archived folder - Cleaned out History/Cookies and site data/Temporary cached files and pages - Tried both Default and Max protection for DNS over HTTPS - FireFox is allowed in Windows Defender firewall - Tried setting 'browser.cache.disk.enable' to FALSE - Tried changing 'Enable HTTPS-Only Mode in all windows' to 'Don’t enable HTTPS-Only Mode' - Windows and FireFox are up-to-date

None of the above saw any improvement in loading time.

Solved Archived 3 375

Line break (\r\n) missing in clipboard after Firefox update – breaks formatting in Windows apps

Hello! After the latest Firefox Desktop updates (not sure which one exactly, since I didn't notice the issue immediately), I've started experiencing a problem with copy-p… (read more)

Hello!

After the latest Firefox Desktop updates (not sure which one exactly, since I didn't notice the issue immediately), I've started experiencing a problem with copy-pasting text — specifically with line break formatting on Windows 10.

Instead of copying line breaks using the Windows-style carriage return + line feed (\r\n), Firefox now copies only line feeds (\n). As a result, the text appears as a single long line when pasted into native Windows applications — which breaks the expected formatting. This behavior mainly affects:

  • Text editable fields (e.g., contenteditable or textarea) in modern web applications.
  • Code blocks or snippets (such as in Markdown or monospace) copied using "Copy" buttons (e.g., in ChatGPT or GitHub).

At first, I noticed this only when copying code from ChatGPT using the code-snippet copy button. But now it happens in almost all editable text areas — if I enter text with line breaks manually, and then copy it, those breaks do not appear properly in native Windows apps. For example:

  • In Google Sheets, I often edit text with line breaks in a cell, but when I copy it back, it's all flattened into one line.

Right now, I have to fix this using scripts that replace \n with \r\n, but that's a very inconvenient workaround.

❗My main question is: What changed in Firefox that caused this behavior? This used to be reliable and feels like a regression. It’s a very basic feature and critically important for my daily workflow!

🔧 Follow-up questions:

  1. Can this be fixed in a future Firefox update? Will it be addressed?
  2. Is there a way to fix or configure this behavior right now via browser(settings, configs)?
  3. Is there an extension or workaround that can restore the \r\n format without manual scripting?

Affected apps:

  • ChatGPT
  • Google Spreadsheets
  • Trello
  • ProtonMail (regular text copying)
  • (more)

Thanks in advance for any clarification or suggestions!

Archived 1 374