Firefox Support Forum

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried:

- Installing plugins (I tried a couple) - Disabling Add-ons (Safe mode) - Resetting Firefox - Disabling hardware acceleration (and restart browser) - Using different techniques to go full screen (Cmd+Shift+F, Cmd+Ctrl+F, Zoom menu) - Scrolling or clicking in the canvas to ensure focus

No matter what, the tab bar and address bar remain on the screen (see attached screenshot). I've also attached my browser config (filtered on "full"). Is there any way to get a full-screen experience in Firefox?

I can't view WebGL content anymore. It used to work until a few weeks ago (sorry I can't be more specific). It works OK on other browsers on my computer.

How do I get WebGL working again?

When maximized, a block box in the top-left corner of the browser covers the favicon of the first tab. When not maximized, the tabs shift to the right such that the box is no longer covering any part of the first tab.

When I start with add-ons disabled, the black box disappears. However, setting my theme to default, removing all my add-ons, refreshing and then re-installing Firefox didn't fix the problem.

I also noticed that if I enable the menu bar, the black box leaves the tabs alone and instead covers the 'File' menu.

Any idea how to get rid of it?

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today.

Is there any sort of workaround that would allow me to get to this site?

(And, BTW, why does Firefox absurdly tell me to inform the web site about this error when the error prevents me from getting to the web site?)

I can't access google sheets and google keep which I use frequently even when disabling extensions. Both sites worked fine until I upgraded to Firefox 68. I will attach the error in detail.

Installed extensions: RescueTime, HTTPS Everywhere, Decentraleyes, AdBlock

From your help pages concerning file downloads 'Is Do this automatically for files like this from now on disabled? This can happen if the website's server incorrectly specifies the Internet Media type of the file. It also can happen if the server assigns "Content-Disposition: attachment" to the file. '

Then now apparently everyone who has .txt files set to be downloaded falls into one or the other of those two categories above, and every time I wish to download a .txt I have to go through this rigmarole to get it to download, and every time making such downloads automatic is disabled.

I want .txt files to download automatically, as they used to do. Firefox is behaving as if I am only ever going to download .txt files from this one site. The fact that one particular site may not be fulfilling every pettifogging detail of html protocol is NOT a valid reason for firefox to disable automatic downloads of .txt files from every web site.

OK - enough space to comm.

I just built a Win 10 system (Pro x64) . In the process I built my standard batch file to backup my data files and Bookmarks to my removable HDD. I used the C:\Users\<your Windows login username>\AppData\Roaming\Mozilla\Firefox\Profiles\ path described in "Profiles - Where Firefox stores your bookmarks, passwords and other user data" article and found a series of files in a sub-folder identified as xbh4bkna.default-release\bookmarkbackups. So the associated line in the batch file reads "xcopy C:\Users\Oscar\AppData\Roaming\Mozilla\Firefox\Profiles\xbh4bk~1\bookma~1\*.* R:\BUs~1\Bookma~1\ /d /s". However, when I execute the batch file I get a "file not found" even through a directory search shows 6 daily files. Any suggestions on how to fix this? Thanks.

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

I know I can log into my Firefox account, because it allows me to update my profile (incl. changing password) and it has allowed me on to this support site. But I cannot find how to get it to allow me to use Firefox Send. I have been successful in getting into Firefox Send twice on different days in the past. Each time I persisted in logging in over and over again until (unpredictably) it took me to the screen for uploading files up to 2.5GB. I don't believe I do anything different when it lets me in - there are not that many different "Sign in" buttons or links to choose from. Firefox is my default browser. It says it is up to date. My Content Blocking policy is "Strict" but the little (i) at the top of the screen does not say it has detected blockable content. My cookies are deleted when I exit Firefox. SOMETHING NOT YET TRIED: I have just added https://send.firefox.com/ to the list of sites allowed cookies all the time. Will try exiting Firefox and log in again...

Hi

i made my firefox account in an arabic country and now after syncing i always get youtube embedded videos in arabic and sometimes the indian numerals show up (١٢٣٤٥٦٧٨٩) instead of the arabic numerals (123456789) and when i go to https://accounts.firefox.com/ it shows up in arabic with no way to change the language

is there a way to fix this or do i need to make another firefox account?

[see pic below]. It comes up when I double click a word. Is it from a plugin that I have installed? Is there an option in Firefox preferences to turn it off? Man is this thing annoying!

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firefox in Safe Mode because it crashes whenever I try to start it.

I have recently upgraded to mint 19.2 by reinstalling the operating system. Everything seems OK except for firefox and thunderbird mail. Neither of these will start from either the menu or a desktop shortcut. All that happens is the small loading icon appears if i hover over the bottom panel for a short while then dissapears. There doesn't seem to be any crash reports in either the .mozilla or the .thunderbird folders. However, they will start with no problem from a terminal window.

Can anyone give me a clue as to how to sort this?

Hello, title states the issue. I have checked the sound mixer in windows and Firefox is not muted. I have uninstalled Realtek Media Codecs (no sound on the same video with or without). I have CCCP codec pack installed but am unsure if that works with Firefox. FireFox is up to date I have tried disabling uBlock Origin and the other plugin Imagus and still the same result. This is a new PC with a 3900X cpu and have had this issue since installation Looking at the "stats for nerds" the video that has no sound playback is using the same codec as the one that plays sound. This video has no sound: https://www.youtube.com/watch?v=agZ0xISi40E This video has sound: https://www.youtube.com/watch?v=O37yJBFRrfg

Any help would be appreciated!

Ghostery is enabled in Firefox. In Firefox I get a message "your browser is being managed by your organisation" I thought this came from Avast but I have uninstalled Avast and still get the same. Is this blocking Ghostery?

After recent firefox update, about 2 days ago, I can no longer watch live programs on fubotv. Had to switch to Chrome to watch fubo tv. After reading help articles I found that my firewall had been turned off, so that wasn't it, and there was no shield icon next to the url, so that wasn't the problem. I have an iMac, OSX Yosemite, version 10.10.5 and have been streaming MSNBC with no problems until 2 days ago, right after recent Firefox Update. Am now watching fubo tv on Chrome. Any ideas?

I've disabled NTFS compression in windows 10 through the command line, registry changes. Firefox still automatically compresses files I download. No other browser does this (Chrome, Edge).

I tried to play videos on <ondemandkorea.com> on Firefox - I got their usual "AdBlock detected, buy our membership!" message. So I disabled my uBlock Origin - still the same message. I uninstalled the extension completely - STILL the same message!!! I tried the same webpage with Chrome - it runs, even with uBO installed, but with ads, even with uBO installed. The only thing I could think of that has any bearing on this phenomenon is that terrifying expose that was published a few weeks ago about how ad-friendly and overtly data-hungry Chrome has become in comparison to most other web browsers. I would be loathe to change how Firefox handles my private data, but I'd like to at least know HOW to get videos to play on <ondemandkorea.com> so I can have some options. Can anyone help please?

p.s. Googling uBO subreddit and forums and trying to make sense of their code with my limited knowledge was ineffective - in my experience, ondemandkorea devs update their code pretty frequently whenever someone publishes a workaround code for their aggressive adblock-blocking. And so I haven't really seen any recent updates that deals with <ondemandkorea.com>... at least none that I've found.