Firefox Support Forum

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

I have tried several times now to load different websites. When I tried to load a new page, it shows a blue spinning wheel that doesn't stop spinning and will not load most pages. Sometimes the blue wheel stops spinning, but the page is still blank. Once in a great while when I do get a page to finally load, it runs very slow taking a couple minutes to load the one page and it is not loaded properly. Also on the "loaded page" only the text shows up, but not a single image. I have also tried loading Facebook and after I got past the login page, it told me that it needed cookies to be enabled. My cookie setting was already enabled before that. Any ideas as to what could be going on? I don't know if it is something on Firefox's end or the Hughes Net service I have. I have scoured through Firefox's help and troubleshoot pages and have not found a fix. Thanks in advance for any help!

When starting Firefox I get a webpage with warnings about Microsoft Server and calling some number to get assistance. My installed virus software cannot find any problem but why is Firefox being hijacked? What can I do to put an end to this?

Hello.

I believe one of the recent updates is causing the "Remember Logins for Sites" to be disabled every time I restart my computer. I'll test if it's also when I restart FF, (I restated FF on my laptop and RLFS was left on) . I noticed it because passwords were not being populated automatically (like usual). I found this option off, and turning it back on, allowed the pw fields to be auto populated again. However, after every restart, "Remember Logins for Sites" is off again. It is also happening on my wife's laptop.

Thank you team FF.

Whenever I go to open firefox from my task bar, sometimes it will open the way it should. Other times when I try to open it, it opens minimized. I cannot figure it out. And it get irritating when it does this cause I sit here waiting for it to show, and it's minimized. I think you get the idea.

I have uninstalled & reinstalled Firefox but the PC Converter by MyWay keeps coming up. Not sure where this came from. I did not download this PC Converter so I cannot uninstall through programs . IHow do I get rid of this

I make use of an application that allows me to open a website in a frame within a tab. As long as i click on a link that let's me stay on that webpage the site stay's within the frame. But if the link revers to another website/url i get a new tab instead of the website being opened within the frame. I have figured out how to block opening a new tab or window, but i cannot find out if i can do the same with a frame.

Firefox started crashing this afternoon whenever I try to watch a video on youtube. As soon as the video starts to load, firefox crashes. This just started today. I was able to watch youtube videos earlier today. I just tried to watch a video on netflix and it too cause firefox to crash. Here are the crash reports so far:

bp-6eadd5e5-6ac4-48b1-bfc4-f0e2b2160423 bp-60e48ed9-908d-413f-90ac-9e6a02160423 bp-1ddc707f-6116-4972-b987-ddcc72160423 bp-c7018ee5-c4c4-4902-87e9-acda92160423 bp-8f335b9c-42cb-4db1-a7b0-2d5582160423

https://crash-stats.mozilla.com/report/index/ab38cf32-ec8f-4d51-b1bc-f0eaf2160423 https://crash-stats.mozilla.com/report/index/934f16e7-a60f-4d6c-9ee5-bf46a2160423 https://crash-stats.mozilla.com/report/index/b558c4bf-adaa-4065-9cea-d245b2160423 https://crash-stats.mozilla.com/report/index/989e7c51-3852-47f6-9a22-f0d552160423 https://crash-stats.mozilla.com/report/index/788e270e-b8be-47c8-b848-da9b62160423 https://crash-stats.mozilla.com/report/index/82c8d678-bffd-4f67-a729-655472160423 https://crash-stats.mozilla.com/report/index/82c8d678-bffd-4f67-a729-655472160423

https://crash-stats.mozilla.com/report/index/4d3a7e65-747d-4a12-b86b-292312160424 https://crash-stats.mozilla.com/report/index/098b3713-5637-4e7a-881b-2553a2160424 https://crash-stats.mozilla.com/report/index/be14c3a6-6b56-499f-a087-643642160423

Let me try again:

First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that addresses the issue(s) I'm having. IF YOU RESPOND, PLEASE READ THIS ENTIRE MESSAGE FIRST so you know all of the steps that I have *already* taken.

Second: Firefox is not saving login and password information on this computer (this has been ongoing for months).

Third: Firefox is not Sync-ing login and password information with my Firefox account. Also, it periodically loses the Sync connection and I have to re-enter my password. (I also have a Win XP computer running Firefox ver. 45.0.2 that has never had a problem retaining login and password information.)

Fourth: BOTH of my computers have Firefox setup IDENTICALLY--all the same settings, both are logged in to the Firefox account.

Fifth: Both of my computers ARE Sync-ing all other data (bookmarks, extensions, etc.--all of the check boxes in Settings are "on").

Sixth: I have reinstalled Firefox on both computers. I have quadruple checked that all of the settings are the same. The ONLY thing I haven't done is a complete uninstall of Firefox on the Win 10 computer (all files--exe, data, profile info, everything). I really loathe the simple, nuclear option "necessary step" so often given to solve any problem, whether or not it really needs a sledge hammer when a tack hammer would do fine. Know what I mean?

So, finally, PLEASE help!

I am a keyboard only user, by preference. I have always been able to navigate around a website using the tab key. Recently this has stopped working. I looked on the forums and it talks about a config variable accessibility.tabfocus but when I go into config the variable does not exist. I am using FF 45.0.2 and OSX 10.11.4.

What has happened.

I am having to use Chrome at the moment as it seems to work.

I can not get my emails in outlook when i am on firefox this just started 2 days ago i have used firefox as my primary browser for years with out this problem.I can get my emails in chrome and edge with no problem.How do i solve this issue?

I'd like to know if Firefox has found my css modifications. Is there a way of querying the location of the file that Firefox is using? I had a situation where Firefox didn't find my userContent.css. How would I diagnose this.

I find this code fragment around the internet. I attempted to run it, but got an error.

Components.classes["@mozilla.org/file/directory_service;1"].getService( Components.interfaces.nsIProperties).get("ProfD", Components.interfaces.nsIFile).path

I got these errors. Use of getPreventDefault() is deprecated. Use defaultPrevented instead. common-min.0cd8251fe9d4.js:4:25928 Error: Error retrieving geoip data

common-min.0cd8251fe9d4.js:10:17360

"The version of Tabzilla you are using is deprecated and will be removed in the future.

Please update to the new static version here: https://github.com/mozilla/tabzilla/" tabzilla.js:612:17 The Components object is deprecated. It will soon be removed.

Since firefox upgraded, I keep getting the message 'firefox prevented this page from automatically redirecting to another page,' whenever I click a link in a webpage. I saw the solution as unchecking 'warn me when websites try to direct or reload page', but I've looked everywhere in firefox options and cannot find this box to uncheck, please tell me exactly how I can stop this firefox prevention rubbish.

In the Firefox file associations there are only 8 file associations listed. I want to associate files but there is no option available. How do I add associations not listed

https://info.criteo.com/privacy/privacy.aspx?infonorm=3&partner=17790&campaignid=71230&zoneid=191203&bannerid=3599509&displayid=a2e3302b29&uaCap=0&u=|JNJayiaGAu3Ngd1iWCZSLjNTHo9QJyEdrO5qlwD9nr4%3d|&confirm=CrossDeviceOptOut

I first clicked on this link to opt-out of their adverts, but since then, for several weeks now, every time I open Firefox on my chosen Home Page, it also opens a tab for this site. I have written to them several times but get nothing but a boiler-plate answer telling me how to opt out of their adverts. Any help would be appreciated.

Turned on HTTPS in an older tape library. Firefox gives me SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY. It has no serial port, so I can't get in. How do I access the library to turn HTTPs back off?