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issue with the browes does not work.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to search-crown.com. If you visit this site, attackers could try … (read more)

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to search-crown.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by Ibrahim Abobaker 7 months ago

Last reply by jonzn4SUSE 7 months ago

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Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in t… (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 8 months ago

Answered by Aakash_ Jamadar 8 months ago

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Linux / Plasma 6.4/Wayland (amd gpu) After enabling HDR in firefox - all non HDR (youtube) content just shows green sceen

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland) I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks ama… (read more)

I have HDR working in Proton games and mpv fine (using Plasma 6.4 / Wayland)

I enabled HDR in Firefox (gfx.wayland.hdr), and HDR content works in YouTube fine ( looks amazing!) however.. I have an issue in that all non HDR content doesn’t show any video (I have sound) just a green sceen (see screen shot) including all ads.

Any idea how to work round this ?

I have AMD 7800 GPU .

Cheers

Asked by morgan cox 7 months ago

Answered by morgan cox 7 months ago

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Twitch not loading after Windows update.

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, n… (read more)

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, no other site has this problem, and it happens even opening links to Twitch channels directly. I've added and screenshot of the problem.

I'd love some help or at least know if this is a problem on Twitches end or not. Thanks.

Asked by LegoKeig24 8 months ago

Answered by LegoKeig24 7 months ago

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unstoppable fraudulent Trust Wallet add-ins

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They … (read more)

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They had been pinned to my toolbar and they were subsequently taken off from there with the message that they had violated Mozilla's policies. Now I see that again there are two of them. How can this be prevented? The most obvious sign that these are fake is when one goes to create a new wallet the add-in directs the user to import instead, i.e. it wants to steal private information like recovery phrase.

Asked by pdreyfuss 8 months ago

Answered by pdreyfuss 8 months ago

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NYT site won't let me open any articles, and yes, I'm logged in. Works fine on other browsers but I'm a Firefox guy

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low to… (read more)

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low tolerance level for tech glitches. Any help greatly appreciated!

I called NYT Support, which tells me it must be a Firefox issue since I can open in Chrome, Safari. I thought it might because I have the Enhanced Tracking Protection box checked, but unchecking does nothing.

Out of ideas.

Asked by wa 8 months ago

Answered by wa 8 months ago

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Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed m… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 8 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved
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Middle-click opens link in new tab and switches to it — how to stop the auto-switch?

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately. I’d prefer to stay on the current tab after middle-clic… (read more)

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately.

I’d prefer to stay on the current tab after middle-clicking, and just have the new tab open in the background just like google chrome does. Is there a setting to stop it from automatically switching?

Thanks!

Asked by mb98 8 months ago

Answered by mb98 8 months ago

Unhappy With New "AI Future" for Firefox

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowaday… (read more)

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowadays, and I think Firefox's lack of AI makes it a very appealing browser for users. This is because new AI technology annoys many people. As other browsers continue to incorperate more and more AI, this will increase Firefox's appeal for users who are annoyed with AI.

Overall, I think Firefox will be a much better browser if it does not incorperate AI. It will mean a lot to me if these concerns are taken into account. Thank you for all that you have done.

Sincerely, Eli Buikema

Asked by Eli Buikema 2 months ago

Last reply by oranoo99 2 months ago

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Automatic hiding tabs bar and address bar

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the curre… (read more)

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the current tab. I do not like this (I have big monitors and I want those bars always visible)

How do I turn this one and why did it turn on in the first place?

Thank you for having the Q&A facility.

Asked by sp23 7 months ago

Answered by TyDraniu 7 months ago

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Images from canvas black or transparent: img.src = canvas.toDataURL(); // FF: 'image/jpeg'=black. Png,webp,default=transparent.

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution. The behavior is the same whether the served i… (read more)

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution.

The behavior is the same whether the served image is jpg or webp. A Servlet delivers the image data, here in webp:

          response.setHeader("Content-Type", "image/webp");

On page, I use a canvas thus => see '// FIREFOX'

     var canvas = document.createElement( 'canvas' );
     canvas.width = width;
     canvas.height = avail_height;
     var context = canvas.getContext( '2d' );
     context.drawImage( imgsrc, 0, 0, width, avail_height);
     context.lineWidth = 150;
     // FIREFOX: canvas.toDataURL('image/jpeg')=black, png,webp,default=transparent
     img.src = canvas.toDataURL('image/jpeg');
     img.onmousedown = disableDragging; // for FF
     img.style.opacity = "1.0";
     console.log('setImg ok');

Inspecting a black jpeg:

        data:image/jpeg;base64,...

Thanks!

Asked by phobrain 7 months ago

Answered by phobrain 7 months ago

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Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never … (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 8 months ago

Last reply by rvcanada 2 months ago

  • Archived

home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Asked by logjam61 8 months ago

Last reply by TyDraniu 8 months ago

  • Solved
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PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Asked by gkapo 8 months ago

Answered by jonzn4SUSE 8 months ago

  • Solved
  • Archived

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Asked by kmcdowell1701 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

Stop putting AI in your browser

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than … (read more)

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than chrome-first. I don't want generative AI getting anywhere near any of my things, and I'm sorry to say I've switched to Waterfox for now. Please backtrack on this, I just want to use the internet without AI plastered in my face :<

Asked by Niko 2 months ago

Last reply by Paul 2 months ago

  • Solved
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playback of DRM content

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 6… (read more)

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

Asked by BigPurpleHippo 8 months ago

Answered by BigPurpleHippo 5 months ago