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  • Archived

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 10 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Image display

I use Gmail, and when I receive a newsletter from the local government, Gmail does not display the images in the newsletter. I've set Gmail to display the images (photogr… (read more)

I use Gmail, and when I receive a newsletter from the local government, Gmail does not display the images in the newsletter. I've set Gmail to display the images (photographs), so I'm guessing Firefox must have a setting that is blocking the display?

Asked by tomkintner 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmark… (read more)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Asked by FlightlessChicken 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Solved
  • Archived

completely blank screen for https://outlook.live.com on 137.0.1 (aarch64) mac os

suddenly my work account at https://outlook.live.com is a completely white screen. access to other instances of this account (Onedrive, filesharing etc) are fine. Email a… (read more)

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Asked by rob.flint 11 months ago

Answered by Mutaz Awad 11 months ago

  • Solved
  • Archived

Site times out, but just on one computer

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p). I've deleted the cookies a… (read more)

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p).

  • I've deleted the cookies and cache but that doesn't solve the problem.
  • I always keep current with FF updates.
  • The problem is only on my computer. No problem on my husband's computer.
  • No problem in Edge or Chrome.

What next?

Asked by KathrynBassett 11 months ago

Answered by Mutaz Awad 11 months ago

  • Archived

Webassembly.compile() doesn't support SharedArrayBuffer in 138

Hello, as per description I noticed that firefox version 138 requires an ArrayBuffer as the argument of WebAssembly.compile() and doesn't allow anymore (like in 137) a Sh… (read more)

Hello,

as per description I noticed that firefox version 138 requires an ArrayBuffer as the argument of WebAssembly.compile() and doesn't allow anymore (like in 137) a SharedArrayBuffer, is this intended or it will be fixed in the future? Follows a simple test case. Kind reagards.


--- index.html --- <title>Example</title> <button onclick="testWasm()">Press to run wasm function (sum)</button> --- ---

--- sum.wat --- (to convert into .wasm using: wat2wasm sum.wat -o sum.wasm) (module (func $add (param $lhs i32) (param $rhs i32) (result i32) local.get $lhs local.get $rhs i32.add) (export "add" (func $add)) ) --- ---

Asked by Fra 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

reopen previous session option is missing from the history menu

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We trie… (read more)

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

Asked by Philtopia 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Defaults to PDF instead of system printer. Not what I want.

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to … (read more)

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

Asked by iancgribble 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

2FA on firefox.com keeps disabling itself

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation … (read more)

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

Asked by adrien 7 months ago

Last reply by adrien 7 months ago

  • Solved
  • Archived

Addons/Extensions not working on refresh (priority onetab)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, onc… (read more)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, once I did all my extensions stopped working. The page looks like this.

For most of my extensions, I can just solve this by getting rid of them and adding them again, but if I do that for onetab I'd lose all my stored tabs. How can I get this back?

Asked by iacoponippaolo 10 months ago

Answered by iacoponippaolo 10 months ago

  • Archived

Viruses Detected!

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified … (read more)

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified is ZEUS.2020 Trojan. Click here to scan and clean via: d3av3500fes73a78mk0.mosgdefender.com This link doesn't work. So, how can I get this issue resolved? Any help would be appreciated. These pop up happen frequently one after the other. I appreciate any help solving this issue. Thank you, Tricia Hawkins

Asked by Tricia Hawkins 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

Google Translate

I DO NOT use Google for anything, if I can help it. Every time I go to my credit union's website, the google bar showing View this page in (English, in my case) or turn o… (read more)

I DO NOT use Google for anything, if I can help it. Every time I go to my credit union's website, the google bar showing View this page in (English, in my case) or turn off for detect language shows up. I have no idea where it came from, I haven't used Chrome in years.

I've attached a small screenshot. It's not a huge deal, but I don't like google showing up at my credit union, or anywhere else.

Any help would be appreciated.

Asked by karenmarieme 10 months ago

Last reply by xinglixing07 9 months ago

  • Archived

Very low sound volume in YouTube

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK wit… (read more)

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK with YouTube and other websites that have sound are OK with Firefox.

I reinstalled Firefox and rebooted the computer - still has the problem.

I'm using Windows 11 24H2 (home) on my desktop.

Asked by jMac 10 months ago

Last reply by jMac 10 months ago

  • Archived

Can't reorder tabs

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayl… (read more)

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayland

Asked by jbrutsky 10 months ago

Last reply by jbrutsky 10 months ago

  • Archived

pages i go to will not load.

when i go to a site using firefox i get this message: Secure Connection Failed An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code… (read more)

when i go to a site using firefox i get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by harlod g 10 months ago

Last reply by harlod g 10 months ago

  • Archived

Several versions running on Task Manager

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and e… (read more)

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and end task, it will end the task, but shortly there after a new one will pop up. 1 of the is running in efficiency mode. I assume this is what is slowing down performance, but I do not know how to fix.

Asked by cane3791 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Recover data from "bricked" device

I have a laptop that died last week. I just got onto a new device, and would like to restore my Firefox settings from that previous device. So, I downloaded firefox, sign… (read more)

I have a laptop that died last week. I just got onto a new device, and would like to restore my Firefox settings from that previous device. So, I downloaded firefox, signed in to sync my bookmarks and extensions... and the old device does not appear in my synced devices list. Is there anything I can do to recover my account data? I know it was synced as recently as a few days ago. The device is completely bricked and I will not be able to log in on it anymore. Is there anything to be done?

Asked by sam 11 months ago

Last reply by markwarner22 11 months ago