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  • Archived

ADMINS ARCHIVING YOUNG THREADS

Hi, I absolutely hate browsing forums for solutions to my problems. I hate being forced to search FAQ's for questions that nobody asks frequently enough before being ab… (read more)

Hi,

I absolutely hate browsing forums for solutions to my problems.

I hate being forced to search FAQ's for questions that nobody asks frequently enough before being able to post something. I appreciate this is necessary to limit multiple threads about the same topic, but it's not the perfect solution.

It doesn't help if the admins of this forum fob off questions with an arrogant answer and close the thread.

I'm looking at you @dropa. Please chill. These people need to talk to each other. Don't just shove potatoes in their mouths send them packing.

I'm not trying to be abrasive, but I've seen this on other forums, it looks like bullying, and it is frustrating and, frankly, it's mean.

Thanks.

Asked by Joshua Jacobs 2 years ago

Last reply by Paul 1 year ago

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Make Firefox default browser for Gmail links

With the Gmail App installed on windows, how to open an embedded link in an email (in the Gmail App) in Firefox browser instead of Chrome Browser? Currently, I do a left … (read more)

With the Gmail App installed on windows, how to open an embedded link in an email (in the Gmail App) in Firefox browser instead of Chrome Browser? Currently, I do a left click, copy the link address and paste it in the Firefox Browser. By default, on clicking the link in the Gmail App, it opens in the Chrome Browser.

Asked by aparna.sastry 2 years ago

Last reply by Chas 1 year ago

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Sites Do Not Work After Recent Update to 111.01

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Ch… (read more)

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

Asked by suzanne77 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Unable to sign in

I am getting this message when attempting to log in. An error occurred during a connection to tv.onesearch.org. Peer’s Certificate has been revoked. Error code: SEC_ER… (read more)

I am getting this message when attempting to log in.


An error occurred during a connection to tv.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

Asked by smokeybare 1 year ago

Last reply by techguy150 1 year ago

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  • Archived

Wifi router login not working on Firefox browser

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is… (read more)

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is a Verizon internet gateway that runs off of cell towers. I recently logged into both of them to configure some of the settings etc. and in the past when i only had the DSL wifi, i would log into it via file explorer>network>network interface and then select the router & would automatically be taken to the login page. For the verizon wifi, i had to go into the browser searchbar ,while being connected to that network, and enter the default IP address of 192.168.0.1 and it would take me to the login page. I first logged into the DSL network and then for the first time ever, into the verizon one, and now when i try to login to the DSL network via my traditional method & also by inputting its IP address into the searchbar (both routers have the same default address to access setup), it takes me to the verizon login page regardless if im connected to it or not. If i input the DSL modems IP address into Edge browser while connected to it, it takes me to the correct login page for that network which leads me to believe that somehow something is messed up with my firefox browser. Ive already tried going into the saved passwords and deleting the saved verizon login info. Any other ideas as to what it could be? Thanks, JD

Asked by jgingerich01 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

PDF data lost on crash even after saving

Hello, I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes. After a crash, I selected "rec… (read more)

Hello,

I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes.

After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries.

Would anyone happen to know the reason for this issue and whether there is any way to recover the data?

Thank you.

Asked by fc171 12 months ago

Last reply by fc171 12 months ago

  • Archived

PDF SELECT and SAVE AS function

I have recently updates to Windows 10. In the past PDFs uploaded via Acrobat. Currently they are uploading vi Firefox viewer. I have been able to SELECT portions of the f… (read more)

I have recently updates to Windows 10. In the past PDFs uploaded via Acrobat. Currently they are uploading vi Firefox viewer. I have been able to SELECT portions of the file then SAVE AS . This included save as type.

The PDF displays ok. BUT I cannot find a way to SELECT . The TEXT SELECTION TOOL is not working. Is it just me?

Should I change to ADOBE and if so how do I do that?

Asked by emsullivan 2 years ago

Last reply by Franz_von_Suppe 1 year ago

  • Archived

How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (read more)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Asked by J4 and J5 Sync Bookmarks and Add-ons 2 years ago

Last reply by cor-el 2 years ago

  • Archived

password

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the o… (read more)

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

Asked by d 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Constant Crashing

I'm running a Tiny11 vm and I'm constantly crashing in firefox. I close all unnecessary tabs, yet seemingly at random firefox keeps crashing. Attached are some submitte… (read more)

I'm running a Tiny11 vm and I'm constantly crashing in firefox. I close all unnecessary tabs, yet seemingly at random firefox keeps crashing. Attached are some submitted crash reports. I'm mostly just browsing websites, and sometimes opening PDFs in firefox. The only other open programs I have are things like eM Client (email client), and file explorer.

Asked by tusci55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

High cpu usage of fifefox dev edition

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given… (read more)

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

Asked by Yash 2 years ago

Last reply by asdf2345 1 year ago

  • Archived

how to remove the annoying thing in top right corner list all tabs make that piece of [removed] go away !!!! now

how to remove the annoying thing in top right corner list all tabs make that piece of [removed] go away !!!! now its the little arrow that points down ! i al… (read more)

how to remove the annoying thing in top right corner list all tabs make that piece of [removed] go away !!!! now

its the little arrow that points down ! i always show all my tabs so this little piece of [removed] thing needs to go bye bye , why do you always add the dumbiest [removed] nobody needs ! if your going to add something here is a idea also add and [removed] delete button so nobody would have to waste time to remove it !

(edited for language as we try to keep things family friendly around here)

Asked by ric 2 years ago

Last reply by James (On Leave) 2 years ago

  • Archived

Right click and paste not available in Outlook web application on Firefox.

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Ev… (read more)

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Everything works in Chrome and Edge correctly but not Firefox. I instead get a text toolbar and an option to insert an emoji. Note this is ONLY if I am replying to an email. In new emails I am able to use the file toolbar and paste from there. Any help would be appreciated as I would like to keep using Firefox. I have tried all the online remedies including clearing the cache to no avail.

Charles

Asked by Charles McEvoy 2 years ago

Last reply by Charles McEvoy 2 years ago

  • Archived

Microsoft Outlook Online - Cannot right click and paste

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. … (read more)

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. This use to work until I downloaded the most current version of windows 11. I can CTRL V and it will paste. It works on Edge and other browsers.

Asked by nick.sheets91 2 years ago

Last reply by sugarmarc 2 years ago

  • Archived

unable to log into my barnes and noble account

I can view the barnes and noble website but cannot log into my account. Upon entering my login and password, I receive the following error message:"An unexpected error ha… (read more)

I can view the barnes and noble website but cannot log into my account. Upon entering my login and password, I receive the following error message:"An unexpected error has occurred. Please refresh your page and try again. If this problem persists, please contact customer support." I have contacted B&N support and been told the problem is not on their end and to use a different browser because the issue "must" be a Firefox issue.

Asked by lnbg 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Website will not load at all in Firefox

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correc… (read more)

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?

Asked by bhayden1 2 years ago

Last reply by zeroknight 1 year ago