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  • Archived

Deeplinks don't work properly in Firefox

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome … (read more)

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome but on Firefox the deeplink goes to the website homepage only. Does anyone know what I can do about this? thanks Gina

Asked by ginarosemartin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Installing FireFox update . . .

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save an… (read more)

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

Asked by rboswarva 1 year ago

Last reply by AliceWyman 1 year ago

  • Solved
  • Archived

Suspicious domain mozilla-api[.]com

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with of… (read more)

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with official Mozilla infrastructure and I suspect this is a malicious domain.

Asked by Work Lappy 1 year ago

Answered by Work Lappy 1 year ago

  • Archived

Password protect one tab

Is it possible to password protect one specific tab? I have a tab with my gmail open, and I use google to login to other sites, so it is sensitive. Some months ago my c… (read more)

Is it possible to password protect one specific tab?

I have a tab with my gmail open, and I use google to login to other sites, so it is sensitive. Some months ago my computer was remotely hacked and someone could get into my mail through firefox when I was not using it. I would prefer not having to log out every other minute and keep receiving email notifications, but make it impossible for someone to open that tab and poke around.

Note: I use Malwarebytes Premium since then, so maybe this is no longer necessary.

Asked by arkarian.87 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"tel" telephonic Content Type missing from Applications list

Issue 1305652 (https://support.mozilla.org/en-US/questions/1305652) stated that I could have a link with the "tel:" protocol acted upon by FF by specifying an action for … (read more)

Issue 1305652 (https://support.mozilla.org/en-US/questions/1305652) stated that I could have a link with the "tel:" protocol acted upon by FF by specifying an action for the "tel" content type in the Settings/Application section. That content type is MISSING (I am running FF 98.0.2. Has this type been removed? If so, is it back in 99.0, or, if not, can I add it with another setting (ie., are content types hardwired or setting-defined). I don't want to install an add-on just for this capability. Thank you for your help.

Asked by Mark B. 1 year ago

Last reply by Mark B. 1 year ago

  • Archived

Duolingo's audio doesn't work fine

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the a… (read more)

Since a few days I have a problem with Duolingo. When I Play the the vocals the audio "fries". The problem there is ONLY with Firefox. On Chrome and other browers the audio works perfecly.

Asked by Ivan R. 1 year ago

Last reply by Ivan R. 1 year ago

  • Archived

Update and reinstall of 105.0.0 FAIL miserably

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup… (read more)

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup.exe Application error. unable to start correctly.

Asked by j.r.andresen 1 year ago

Last reply by j.r.andresen 1 year ago

  • Archived

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (read more)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Asked by Barret Swart 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Places.sqlite gets. corrupted every time Firefox is closed

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (read more)

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

Asked by exclusive01 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

since v99 css filter pixelates background image

Hello, hope this is a good place to ask about my issue with the new version Firefox version 99: For showing images on a website I create divs with css3d rendered png b… (read more)

Hello,

hope this is a good place to ask about my issue with the new version Firefox version 99:

For showing images on a website I create divs with css3d rendered png background-images (scaled down through css transforms from 1000px x 1000px) and later apply css filters eg. "filter:drop-shadow(red 10px 10px 10px)".

Tested on various Win10 and MacOs machines with v98.0.2 and older, images get displayed with a drop-shadow in best quality. Updating to v99, once any filter gets applied (through dev console or through js within my software) the image quality is reduced a lot, which did not happen before. I attached a sample image from v99 (left: added filter, right: same image without filter).

When scaling the websites zoom factor to 500% the images will be displayed correctly without any quality loss. Scaling to 30% results in a very bad render.

I tried applying image-rendering to no avail. It would visibly change the render mode, but not improve the actual quality. The pixelated image would still be pixelated with the new render mode.

I'm not sure how to further tackle this problem and hope someone could help with this issue.

Thanks Max

Asked by max 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Bookedmarl URL not visable

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix th… (read more)

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix the issue.

But if I try to Bookmark the same page again, I am asked to edit it. So it must be in the folder but it is not visible! Help!

Asked by zeus2022 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (read more)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Asked by donald.wyllie 1 year ago

Last reply by donald.wyllie 1 year ago

  • Archived

Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (read more)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Asked by taskin.sakarya 1 year ago

Last reply by taskin.sakarya 1 year ago

  • Archived

Secure connection failed

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under … (read more)

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under the same login account. I have tried every "fix" I can find through the FAQ's and through online googling, nothing has worked. I don't have any conflicting apps or security features that I can find. I have tried purging the history/cookies, un-installing and re-installing. After a re-install the websites will work for about 5 minutes then I receive the same Error message. Please help!

Asked by fyrsisirius 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

No text in firefox dialog boxes (save password, downloads)

There is no text in the dialog boxes in Firefox. I mainly notice it with the password and download dialog boxes, as i get those frequently. I have tried reinstalling Fire… (read more)

There is no text in the dialog boxes in Firefox. I mainly notice it with the password and download dialog boxes, as i get those frequently. I have tried reinstalling Firefox, but that didn't help. I have tried using firefox in troubleshoot mode and get the same results. I have also deleted all Mozilla folders on my pc between installs in hope of fixing the problem, but nothing changed. The folders I deleted were in the Local, LocalLow, and Roaming folders. Other dialog boxes seem to work fine. It has been this way for about a year, and don't remember what caused it, as I didn't really notice it until I had to download something, and didn't have time to troubleshoot at the time. I would like some guidance on how to fix this issue.

Asked by Archund 1 year ago

Last reply by Archund 1 year ago

  • Archived

an odd question, perhaps...

Hello, I listed this is the "Other" section because it involves more than just installation of Firefox. I am using version 97.0.2 and will be installing the most current… (read more)

Hello, I listed this is the "Other" section because it involves more than just installation of Firefox. I am using version 97.0.2 and will be installing the most current version within a day or so. I have NO issues with the current version, nor expect any with any future updates I install. With that being stated I will ask my question...

I have a CCTV setup at my home that have the feature of web remote viewing and control. I don't use any other browser other than Firefox...have uninstalled both IE11 and Edge, blocking Edge from being reinstalled. I can NOT use the CCTVs remote web feature because their software is out-dated and I suspect unsupported any longer. I have already downloaded and installed the Firefox required web plug-in but the version of Firefox is TOO NEW. The Software suggested that I install an older version of the 32-Bit Firefox, version 56 or 57 if my memory is correct...

I current Firefox is 64-Bit, installed on the C Drive. Can I install a second Firefox, 32-Bit on perhaps my D or E Drive without corrupting my 64-Bit install and profile? I understand that doing so, and using the older version then there would be a security issue fore prolonged browsing. But, when using this older version to access my CCTV...once done, I would no longer browse with that older version of Firefox. A temporary and quick solution. A 10 minute browsing in a once in a great while exception.

Your feedback and support would be greatly appreciated?

~PB1

Asked by ~PB1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

profile folder

How to delete key3.db in https://kb.mozillazine.org/Profile_folder_-_Firefox#Files ?? I don't know how to delete files pls answer...I want to delete master password.… (read more)

How to delete key3.db in https://kb.mozillazine.org/Profile_folder_-_Firefox#Files ?? I don't know how to delete files pls answer...I want to delete master password...

Asked by akamandro12345 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot login to Apple ID

Hi, I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The me… (read more)

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

Asked by dicemandcdc 1 year ago

Last reply by FredMcD 1 year ago