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video playback

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of strea… (read more)

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of streaming transmission but do not know how to determine which is failing. For example, the streaming daily report on Democracynow.org fails while the reports on http://www.bbc.com/news/video_and_audio/international does not. This has been a problem for weeks now. I view both of these sites every day but must now use Microsoft Edge (ugh) to view democracynow.org.

Asked by jwbjr253 1 month ago

Last reply by cor-el 1 month ago

Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than… (read more)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 2 months ago

Last reply by Paul 2 months ago

How to prevent future updates

Is there any clear way to prevent Firefox from automatically downloading and installing updates? I had checked the setting to prevent it being done without my choosing t… (read more)

Is there any clear way to prevent Firefox from automatically downloading and installing updates? I had checked the setting to prevent it being done without my choosing to do so: "Check for updates but let you choose to install them" but Firefox did not comply. What can a user do if Firefox will not comply with its own settings?

In government it's called autocracy, elitism and the only ones who like it are the ones in charge. Is that what's going on with Firefox?

LM

Asked by Txasslm 2 months ago

Last reply by Terry 2 months ago

Print preview too small with newest few months releases of FF

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false… (read more)

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false) worked. Sometime in the last few months, that was taken away and no longer works. How now do we get a print preview big enough to see and make our choices about things like scale?

I note that I run Windows 8.1 (up-to-date), Radeon HD graphics, 1280 x 1024 monitor.

Asked by Ellis Eff 2 months ago

Last reply by Dropa 2 months ago

Can no longer stop websites from suppresing standard menus

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get wi… (read more)

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get windows without the menus and controls I need.

I used some combination of 

dom.disable_window_open_feature.menubar

   and

dom.event.contextmenu.enabled

These haven't done the job for over a year now.

How do I do this now?

Thanks in advance, Lawrence

p.s. I note that I run Windows 8.1 (up-to-date), but have a Windows 10 I could use if it would work better there (up-to-date).

Asked by Ellis Eff 2 months ago

Last reply by Terry 2 months ago

Reader view not working properly on some Web pages - Firefox Versions 95-101 - doesn't return text content

On some Globo pages, the Reader View does not return the text content of a page. It does return content, but I don't know from where. It does not happen on every page, an… (read more)

On some Globo pages, the Reader View does not return the text content of a page. It does return content, but I don't know from where.

It does not happen on every page, and I can't figure out what the difference is between pages that work & pages that don't.

Example: https://gshow.globo.com/novelas/pantanal/noticia/pantanal-zefa-conquista-web-ao-discutir-com-guta-por-causa-de-tadeu-confira-reacoes.ghtml

I'm attaching snippets of what the web page shows and what the Reader View shows.

Asked by RemySecor 2 months ago

Last reply by Dropa 2 months ago

Can't login on Synchrony Bank for Amazon Credit Card

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox … (read more)

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox since update. Can't call anyone at Firefox, no phone numbers available nor do they provide an email address, not right. How do I get someone at Firefox to fix this problem?

Asked by Alp60 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 8 months ago

Last reply by dpt150v 2 months ago

CSV file Recognized as Ms excel file

I am working in firefox 100.0.2(64-bit). While loading files from the input element the file.type of a .csv file shows application/vnd.ms-excel instead of text/csv. What … (read more)

I am working in firefox 100.0.2(64-bit). While loading files from the input element the file.type of a .csv file shows application/vnd.ms-excel instead of text/csv. What could be the problem here? It works perfectly fine in chrome.

Asked by yd4011439 2 months ago

Last reply by Dropa 2 months ago

Access Denied You don't have permission to access "http://www.swansonvitamins.com/" on this server. Reference #18.6037b9d0.1652765508.828f06e4

Access Denied You don't have permission to access "http://www.swansonvitamins.com/" on this server. Reference #18.6037b9d0.1652765508.828f06e4 … (read more)

Access Denied You don't have permission to access "http://www.swansonvitamins.com/" on this server.

Reference #18.6037b9d0.1652765508.828f06e4

Asked by kordwell 2 months ago

Last reply by cor-el 2 months ago

Firefox 98 for Windows

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers. Basically. I open a site, I want… (read more)

How can I prevent websites from tracking my mouse cursor? I was searching for the question for a long time and couldn't find any answers.

Basically. I open a site, I want to click on Back or close the tab and it sends a pop up like "wait, don't go!" etc.

Any ideas? I think about extension or option in settings/configs.

I guess like my question is very unique or was skipped by search engines.

I hope for help.

Asked by kanhuto 3 months ago

Last reply by FredMcD 3 months ago

Restore Session Missing in Firefox version 100

Firefox just updated with version 100 and I've lost (or can't find) the option to restore my last session. What's up with that? I need help please. … (read more)

Firefox just updated with version 100 and I've lost (or can't find) the option to restore my last session. What's up with that? I need help please.

Asked by fantastiq1 3 months ago

Last reply by FredMcD 3 months ago

E-mail

trying to set up mail using my old password and it keeps telling me I am wrong,, then how do I set up new account,,it's driving me nuts . I am not a computer person.I ha… (read more)

trying to set up mail using my old password and it keeps telling me I am wrong,, then how do I set up new account,,it's driving me nuts . I am not a computer person.I have no mail and can't receive any. I tried following direction on here but I have no luck.

Asked by ddaugherty6 3 months ago

Last reply by Dropa 3 months ago

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which one/… (read more)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Asked by Magnogreato 3 months ago

Last reply by FredMcD 3 months ago

Firefox Portable - Still No Official Version?

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissap… (read more)

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

Asked by Firefox_Beginner 3 months ago

Last reply by James 3 months ago

Ca nnot use interactive map of my municipality as I use to prior to Firefox update

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.o… (read more)

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Asked by phil_brennan 3 months ago

Last reply by FredMcD 3 months ago