Showing questions tagged:

How do I open a downloaded file?

I downloaded a syllabus from my online class but I can not open the file a drop box appears and asking what should firefox do with the file. I attached a screenshot of wh… (read more)

I downloaded a syllabus from my online class but I can not open the file a drop box appears and asking what should firefox do with the file. I attached a screenshot of what happened when I attempted to open file. Can you please help me with this issue?

Open 1

How do I add tiles to allow for added shortcuts?

On the new tab page I have set for 4 rows of shortcuts. In the fourth row I have 3 open spaces for tiles/shortcuts. There is no way to add the tiles whereas there was … (read more)

On the new tab page I have set for 4 rows of shortcuts. In the fourth row I have 3 open spaces for tiles/shortcuts. There is no way to add the tiles whereas there was previously a tile that would show that said "+add shortcut". Given I have room in the row to add 3 shortcuts, how do I add tiles to allow for added shortcuts?

Open 5 1 72

Cannot reinstall Firefox because error message says profile is missing

I got so frustrated with not being able to reinstall Firefox because I kept getting the error message "Your Firefox profile cannot be loaded. It may be missing or inacces… (read more)

I got so frustrated with not being able to reinstall Firefox because I kept getting the error message "Your Firefox profile cannot be loaded. It may be missing or inaccessible". So I deleted all the profiles after copying them to an external hard drive. Then I copied the file ending in.test from the Old Firefox data folder on my desktop to the AppData/Roaming/Mozilla/Firefox/ profile. Then I copied the biggest file ending in .default from the backed up Local profiles to the AppData/Local/Mozilla/Firefox/ profile. It doesn't matter if I delete or keep the Old Firefox data folder on my desktop, I still get the Profile Missing error message. What can I do, so my laptop would appear as if it had been powered up straight out of the box and never had Firefox initially installed or what do I do with my profiles to make them accessible?

Open 3

I've started getting Virus/Trogan warnings from McAfee when using Firefox browser.

I've started getting Virus/Trogen warnings from McAfee popping up every few seconds on Firefox. There was a McAfee file on my Acer desktop but Not installed. Windows Defe… (read more)

I've started getting Virus/Trogen warnings from McAfee popping up every few seconds on Firefox. There was a McAfee file on my Acer desktop but Not installed. Windows Defender and Malwarebytes do not detect a Virus or Trogen. Is this a SCAM by McAfee to get money from me? I cannot delete the McAfee install file as it says it is in use!

John Jenkins

Open 1

Je n'ai lus accès à ma session d'hier

Bonjour, A l"allumage de mon ordinateur,ce matin, quand je clique sur l'icône "Firefox", une fenêtre sans mes onglets d'hier C'est une page m'invitant à télécharger Fire… (read more)

Bonjour, A l"allumage de mon ordinateur,ce matin, quand je clique sur l'icône "Firefox", une fenêtre sans mes onglets d'hier C'est une page m'invitant à télécharger Firefox. Je n'ai plus accès à mon historique et, n'ayant plus accès à mes mots de passe, j'ai du mal à ouvrir mes sites préférés. Merci par avance de votre aide. Annie Le Drévo

Open 1

I seem to have been given access to thousands of other people's logins somehow after last Firefox update?

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recov… (read more)

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

Open 12 36