Website logo not displayed

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefo… (read more)

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Asked by tony.melville 2 days ago

Last reply by cor-el 2 hours ago

GMail not working in Firefox.

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't chec… (read more)

Hi, I have recently found some features of GMail are not working in Firefox. File attachments fail to attach, the spellchecker , though selected in settings, won't check spelling to name but two. I have disable the ad blocker but no change. The same GMail account works fine in MS Edge. I would welcome suggestions to resolve these issues as I much prefer working in Firefox. Thank you.

Asked by Kjm 11 hours ago

Last reply by jonzn4SUSE 3 hours ago

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 1 day ago

Last reply by markwarner22 8 hours ago

FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (read more)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 18 hours ago

Last reply by markwarner22 8 hours ago

Can't get playback with Firefox browser for either Tubi TV or Pluto TV anymore?

I cannot seem to get playback with Firefox browser for either Tubi TV or Pluto TV anymore. Have uninstalled and reinstalled Firefox, have tried to just refresh data yet s… (read more)

I cannot seem to get playback with Firefox browser for either Tubi TV or Pluto TV anymore. Have uninstalled and reinstalled Firefox, have tried to just refresh data yet still no playback.

Asked by d.selland 23 hours ago

Last reply by markwarner22 8 hours ago

Two Firefoxes running simultaneously.

I appear to have two Firefoxes running at the same time. A notice saying I have another Firefox running appears when I turn on my computer in the morning and boot up. I… (read more)

I appear to have two Firefoxes running at the same time. A notice saying I have another Firefox running appears when I turn on my computer in the morning and boot up. It then asks how I want to proceed and gives me two choices. When I click “Close Firefox” the notice disappears and my Firefox windows start running.

How do I find the Firefox running in the background and get rid of it?

Asked by David Hazelkorn 9 hours ago

Last reply by cor-el 8 hours ago

Website won't open using Firefox; it may be due to NoScript Add-on but not able to set NoScript to less secure setting

I'm not able to reach a webpage melsa.overdrive.com using Firefox, but I can reach it OK using Chrome. I get a message that says "Error loading page". This may be due … (read more)

I'm not able to reach a webpage melsa.overdrive.com using Firefox, but I can reach it OK using Chrome. I get a message that says "Error loading page". This may be due to my NoScript add-on, but usually I can overcome that sort of problem by right-clicking on the page and then setting NoScript to a less secure setting. However, in this case, when I right-clicked on the page and then tried to left-click on NoScript in the drop-down menu, nothing happened (see attached screenshot). So the only way I can overcome the problem in this case is to disable NoScript entirely. Why am I not able to access NoScript to set it to a less secure setting, rather than disable it entirely? And is there a way to overcome that?

Asked by Larry951 10 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

hello

yes Iam trying to connect between my cos.tv in my mainnet wallet with binance wallet I tried from yesterday nothing not connected also I tried with mainnet wallet to con… (read more)

yes Iam trying to connect between my cos.tv in my mainnet wallet with binance wallet I tried from yesterday nothing not connected also I tried with mainnet wallet to connect with meta mask also the same not connect nothing worked iam really tiered I want to start working normally you understand what I mean but I just watch videos without working you know what I mean so what shall I do to fix it please thanks for your helpful

Asked by arturic 14 hours ago

Last reply by markwarner22 10 hours ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 12 hours ago

Last reply by NoahSUMO 11 hours ago

Trying to diagnose Firefox issues.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install… (read more)

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

Asked by Collin Grey 1 day ago

Last reply by TyDraniu 18 hours ago

masking warnings like 404 error and display a blank page instead of the error

I have a requirement where instead of showing the 404 error or 503 error on screen, I want to display a blank screen. I have already tried to set the following configs to… (read more)

I have a requirement where instead of showing the 404 error or 503 error on screen, I want to display a blank screen. I have already tried to set the following configs to false -

security.insecure_connection_text.enabled security.insecure_connection_icon.enabled security.insecure_connection_text.pbmode.enabled browser.ssl_override_behavior security.ssl.errorReporting.automatic security.enterprise_roots.enabled security.tls.version.min

Is there anymore steps to do or any userChrome.css script is required.

PS : I cannot use any extension or addon to do that

Asked by sagnik.sourendrapal 2 days ago

Last reply by markwarner22 2 days ago

Frequent White Screen Issues in [Firefox/Site] – Any Fixes?

I've been experiencing frequent white screen issues while using [Firefox or a specific website]. At random times, the screen goes completely white, and I have to refresh … (read more)

I've been experiencing frequent white screen issues while using [Firefox or a specific website]. At random times, the screen goes completely white, and I have to refresh or restart the browser to get it working again.

Steps I've Tried So Far: Clearing cache and cookies – No improvement. Disabling add-ons/extensions – Still happens. Updating Firefox to the latest version – No change. Running in Safe Mode – Issue persists. Checking hardware acceleration (turned on/off) – No luck. I also tested my display using https://whitescreentest.net/ to rule out any monitor-related issues. The test itself runs fine, so I believe the problem is browser-related.

Has anyone else faced this? Could this be related to graphics settings, a specific extension, or something else?

Asked by casper rues 2 days ago

Last reply by Aaho Yaar 2 days ago

No longer able to Log On to email client- Att.com

All of a sudden I can not log onto my AT & t email login page- I get an error message _"SOMETHINGS GONE WRONG WITH CONNECTION"- suggests checking Wi Fi- which is work… (read more)

All of a sudden I can not log onto my AT & t email login page- I get an error message _"SOMETHINGS GONE WRONG WITH CONNECTION"- suggests checking Wi Fi- which is working fine- YET I CAN LOG ONTO EMAIL WITH CHROME ?- THERE WERE NO CHANGES OR UPDATES TO COMPUTER? Cleared Cache/ History- ran utility programs- called At & t – who hasnt gotten back to me.

Asked by N S 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

ui.prefersReducedMotion set to false and sandclock still appears

When loading certain pages (on web application) the motion icon starts and after several seconds it changes to the sand clock icon despite the setting described in 'https… (read more)

When loading certain pages (on web application) the motion icon starts and after several seconds it changes to the sand clock icon despite the setting described in 'https://support.mozilla.org/en-US/questions/1303416' being done - ui.prefersReducedMotion set to 'false'. My work is all done in this web app and it is very important to see when data is being uploaded (grey/black dots) and when the page is supposedly being refreshed with updated data being downloaded (blue/green dots). Why is the preference being ignored and how to fix it so you always get the motion?

Asked by Wil B 1 week ago

Last reply by cor-el 3 days ago

Get get into my Yahoo Email account

I can not get into my Yahoo Email account. When I log in it says, "Something's gone wrong". I can get into my Email through a different browser on the same computer. Th… (read more)

I can not get into my Yahoo Email account. When I log in it says, "Something's gone wrong".

I can get into my Email through a different browser on the same computer. This started last 

Wednesday (01-29) or Thursday (01-30). Help.


Thank you for your time. Tony S.

Asked by amspizzo 3 days ago

Last reply by markwarner22 3 days ago