Showing questions for topic:
Showing questions tagged:

All of my tab groups dissappear after a recent (unwanted) update to 157.0.1 version

I'm the kinda person who avoid getting updates cause don't fix it when it ain't broke, but they fix it now it's broke. My Firefox automatically updating itself to version… (read more)

I'm the kinda person who avoid getting updates cause don't fix it when it ain't broke, but they fix it now it's broke.

My Firefox automatically updating itself to version 157.0.1, which is a normal thing, but the unnormal one was that my tab groups are gone entirely. Like there are none left, which is weird knowing unwanted updates happened in the past with no meaningful changes to me, but this one did, albeit more displeasing.

Is there a way to restore all of my tab groups back? Thanks

Open 1

Firefox updated without my knowledge, and all my data, including passwords and bookmarks, disappeared.

Firefox updated without my knowledge, and all my data, including passwords and bookmarks, disappeared. My profiles still exist, but everything else is gone. I couldn't re… (read more)

Firefox updated without my knowledge, and all my data, including passwords and bookmarks, disappeared. My profiles still exist, but everything else is gone. I couldn't recover my data manually or through about:profiles. When I first opened Firefox and saw that everything was missing, I was prompted to import from Chrome and did so, so now I'm wondering if that messed things up. I just want my passwords back!!

Open 1

When I restart my computer, and open up Firefox, all my tabs are deleted. Help

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen… (read more)

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen Firefox, all my tabs are deleted. How can I prevent this and/or restore my tabs?

Open 3

I tried to restore my backed up old data but it got cleared instead is there a wasy to recover it

firefox updated and only kept my tabs but didn't keep history or cookies, when i tried to revert the profile to the old data it cleared the old data and made a copy of th… (read more)

firefox updated and only kept my tabs but didn't keep history or cookies, when i tried to revert the profile to the old data it cleared the old data and made a copy of the new profile with nothing saved, can i somehow get the old data back or is it lost forever

Open 1

what happened to my downloads after either the last update or the one before

?/ Why doesn't firefox/mozilla realize senior citizens especially ones who didn't use a computer in their line of work and taught themselves how to use a computer 20 … (read more)

?/





Why doesn't firefox/mozilla realize senior citizens especially ones who didn't use a computer in their line of work and taught themselves how to use a computer 20 years ago and have bought four dell computers as close to the one they had before to keep from having to learn new things. Some of us have no friends, neighbors or family to help when there is a problem..I can usually figure out how to fix issues I have had with the computer Either the last update or the one before took away the #3 profile I had and left me with no downloads, missing bookmarks and extremely anxious and depressed. My computer is my lifeline because I don't have a working car. I use it to watch YouTube TV, answer questions, order my groceries online and keep me learning about everything that's going on in this world and with my health issues. After a hospitalization three months ago my mind and memory are still not back to where they used to be and with these new updates I'm unable to get my computer back to the way it used to be. Can someone please help this old lady try to fix my lifeline?

Open 1

upload back up from an old firefox login that is no longer available

My old login email is no longer accessible, I was able to save a backup from my laptop as it is still logged in with the old email. I have a new computer that I downloade… (read more)

My old login email is no longer accessible, I was able to save a backup from my laptop as it is still logged in with the old email. I have a new computer that I downloaded fire fox onto but when I tried to log in, it sent a pass code to my old address, which I no longer have access to. I was told to delete the fire fox off my new computer and reinstall and sign up with a new ID using my new email address. I tried this but my new computer somehow still sees that I had downloaded fire fox previously and wants me to sign in with my old email. I tried setting up a new profile, but it still wants to log in with my old email.

Open 1 20

I can't get Firefox to restore bookmarks.

I've tried to import bookmarks from an export file created on another computer but Firefox says there are no bookmarks in the file -- clearly wrong since I see them and c… (read more)

I've tried to import bookmarks from an export file created on another computer but Firefox says there are no bookmarks in the file -- clearly wrong since I see them and can click on them to go that site in Firefox.

I've also tried to restore them from Old Firefox Data but Firefox won't read those files either.

Open 1 2 31

apps not reopening and no way to find them

so firefox was recently updated and I had about 30 or so tabs under different tab groups in two windows. I just did the update, but when it restarted, it only reopened ha… (read more)

so firefox was recently updated and I had about 30 or so tabs under different tab groups in two windows. I just did the update, but when it restarted, it only reopened half of the tab groups (one window) but each tab itself was blank and there was no link in the space so there was no way to refresh them. I went to recently closed history but there's nothing there cause the tab groups had been up for a while so they weren't recent. also the new history is really confusing and unclear to navigate. I want all my tabs in the tab groups back, especially because I don't remember what each tab was. please help

Open 5 82

After Firefox update to version 157.0 all of my bookmarks are gone.

Firefox just updated to version 157.0 and now all of my bookmarks are gone. I export my bookmarks but even when I go to Manage my Bookmarks and try to import the file I … (read more)

Firefox just updated to version 157.0 and now all of my bookmarks are gone. I export my bookmarks but even when I go to Manage my Bookmarks and try to import the file I saved, clicking Browse button doesn't do anything. What happened to my bookmarks?

Open 2 1

all old passwords and bookmarks are gone! Help to restore please.

I Accidentally signed out of my account and then had to change my password, now all old passwords and bookmarks are gone! Help to restore please. Now when I sign in, it'… (read more)

I Accidentally signed out of my account and then had to change my password, now all old passwords and bookmarks are gone! Help to restore please. Now when I sign in, it's with the new password and I can't access any of my old back-ups.

Open 2

apparent loss of bookmarks

I had a ten year well organized system of book marks. With latest upgrade they appear to be missing. All i see is gobly gook over how great the new update is, but no boo… (read more)

I had a ten year well organized system of book marks. With latest upgrade they appear to be missing. All i see is gobly gook over how great the new update is, but no bookmarks.

Open 1