Firefox Community Forum

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

I have recently got a new (2nd Hand) PC,after my old kit became U/S,after an attempted reinstall of windows 10. my current PC 1s windows 11. Is there any way I can Retreive my old bookmarks? I have tried getting them from my old backups,but win 11 shows them as insecure! i would appreciate some help with this problem. Is there any possible way I can retrieve my bookmarks? my old pc was a dell,my new one is HP.

I should mention that I am 81 years old and am dissabled with a long term illness, so I am not computer savvy

Thank you

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session that I had opened months ago. When I checked my history, everything after that older session had been deleted. All of my history from the past few months has been deleted. I tried a few different solutions from trying to research the problem, nothing so far has worked. The only thing I have found is a session restore error saying "could not decompress file", but I could not find the file it was attempting to decompress. This is the error message I found.

1785894397652 SessionStore ERROR NotReadableError when reading session file: recovery: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.jsonlz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available 1785894397756 SessionStore ERROR NotReadableError when reading session file: recoveryBackup: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.baklz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available

Any help is greatly appreciated. I'm one of those people that tends to have way too many tabs open at once due to poor memory, and losing months of tabs and progress is a huge setback. I'm very desperate to get the history and tabs back.

I purchased a new computer and installed Firefox on it when I open Firefox for the first time it had none of my bookmarks, etc. As per the instructions on the Webb, I copied the latest profile for Firefox on my old computer and pasted that profile into the users profile folder on the new computer. For some unknown reason, Firefox is not installing this profile. The profile is approximately 330 MB. So I’m assuming there is a lot of data that is stored in that profile folder. Can you please direct me as to how I can use the current Firefox profile that I have from 8-4-26. Thank you

You did updates this morning which annoys me anyway. You do updates too often and at the wrong time of day. After you did updates, everything, all my bookmarks, etc. are gone. It's a blank screen.

I lost all bookmarks after running a Firefox update near the end of June. I have not been able to recover them. I believe I deleted my original profile inadvertently so not sure if there is anything I can do to recover them. Suggestions?

So, whenever my Firefox updates, it seems that it completely wipes my history, and deletes all my tabs, despite it being set to "re-open previous tabs on launch".

This has happened multiple times now and is really not fun. Do I just need to make bookmark folders for everything I do? Because having everything randomly delete itself, without even a session restore in the backups folder of my firefox profile, isn't ideal.

I do have a sessionstore error for this, where I presume the problem is laid out.

1784409622095 SessionStore WARN SessionWriter.write, Caught exception:: NotFoundError: Could not move `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore.jsonlz4' to `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore-backups\previous.jsonlz4': source file does not exist (NS_ERROR_FILE_NOT_FOUND) No traceback available 1784409622095 SessionStore ERROR Could not write session state file : NotFoundError: Could not move `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore.jsonlz4' to `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore-backups\previous.jsonlz4': source file does not exist (NS_ERROR_FILE_NOT_FOUND) No traceback available

I made a change somewhere that caused a total loss of history/open tabs even in my tab manager extension. I can't remember exactly what it was I changed but nothing I have searched here has been helpful in recovering from this. I did not want to bring my profile from home as I am using Firefox here in a work environment. Can someone point me to or explain a step by step method to be able to do this? Nothing I found in searching here has been positive.

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

After being nagged to update to the latest version of Firefox, i did so thinking all the windows and tabs would be restored. I have been thru multiple updates with with no problems in the past. I have been through most of the self help but nothing works. The restore last session is greyed out.

I do not speak geek.

Two days ago my Firefox icon in the dock looked very different there was an added something. I have not been able to restore my bookmarks or my sidebar and I'm now wondering if you're update did this. I want my bookmarks back in my bookmark side bar please tell me how to get it. Control B does not do it. I am legally blind and this is especially difficult for me. I don't want to have to sign in with passwords and numbers and letters something you did on your end wreck this website for me Carol Cummins

on my previous computer, I used firefox without an account. I uploaded a zip file from my desktop using Firefox. I'm wondering if there is any chance that zip file is still accessible and whether there is a chance it can be retrieved?