Showing questions tagged: Show all questions

turn review checker on

I love your review checker. All of a sudden it is off. read and tried your instructions but still can't find it. on amazon looked for dollar sign to turn on-- never saw i… (read more)

I love your review checker. All of a sudden it is off. read and tried your instructions but still can't find it. on amazon looked for dollar sign to turn on-- never saw it. im. on mac, system macOS Monterey 12.7.6 and firefox says its up to date-138.0.1

Asked by bharrisonstudio 2 weeks ago

Last reply by Kiki 22 hours ago

Saving FIrefox

I have to do a clean install of Windows, how do I save all my firefox bookmarks and passwords as well as Thunderbird addresses and any other info I might want to import … (read more)

I have to do a clean install of Windows, how do I save all my firefox bookmarks and passwords as well as Thunderbird addresses and any other info I might want to import back into Firefox and Thunderbird once I've installed windows again.

Asked by rharder122 1 day ago

Last reply by Paul 1 day ago

twitch video not working after last firefox update

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being blo… (read more)

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being block. all i get is a large purple question mark on the screen ware the video player would be. I tried troubleshoot mode still the same. i removed all addons still the same. I reset firefox back to default and still the same. i have tried other browser and that all work fine.

Asked by macgyver595959 2 days ago

Last reply by Denys 1 day ago

Firefox ‘Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe. Make sure you typed the name correctly, and try again’ for ‘Firefox

I originally deleted Firefox by accident and have downloaded it via Microsoft Store. All seems well then after I click on the app to open it, I Get the ‘Windows cannot … (read more)

I originally deleted Firefox by accident and have downloaded it via Microsoft Store. All seems well then after I click on the app to open it, I Get the ‘Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe. Make sure you typed the name correctly, and try again’ for ‘Firefox’ error how can this be corrected?

Asked by Andy Gailey 2 days ago

Last reply by Denys 1 day ago

Firefox is my default browser and Firefox doesn't seem to know that I updated

I "create a new profile" days ago what I first received the notice to update. It seem to work except when I click on a url to view. I received instead the notice that I… (read more)

I "create a new profile" days ago what I first received the notice to update. It seem to work except when I click on a url to view. I received instead the notice that I am in the old firefox and to "Update". I did again and it seem to work until I clicked a url to view and again received a notice to "update by creating a profile.

It's very frustrating - Now I can't open firefox at all. It wants me to "fix it" or create a new profile"

Asked by f.johnson2 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Restore session

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fi… (read more)

For the second time, FF opened w/o restoring the previous session's tabs. The first time I was able to restore the tabs. This time I can't. And can't figure out how to fix it or why this is happening since I have the restore previous session box checked.

Asked by Doug Newcomb 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Status bar not hiding in fullscreen video after updating to Firefox 138.0.1 (64-bit) on Windows

Hello, I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows. After the update, I noticed that when playing videos in fullscreen mod… (read more)

Hello,

I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows.

After the update, I noticed that when playing videos in fullscreen mode (for example, on YouTube or other video websites), the Windows taskbar (the bar at the bottom of the screen with the Start menu icon) does not hide automatically. This is affecting my fullscreen viewing experience.

Before updating to version 138.0.1, the Windows taskbar would hide correctly when entering fullscreen video.

I was wondering if anyone else has encountered a similar issue with the Windows taskbar not hiding, or if there are any suggested solutions to help resolve this problem.

Thank you for your help!

Asked by krave 3 weeks ago

Last reply by BittenToe 1 day ago

how to recover lost data

I shutdown my laptop. When it came back up, my fire fox pages were gone. I have the sync option on so I don't know why I lost all of my stuff, files, and documents. … (read more)

I shutdown my laptop. When it came back up, my fire fox pages were gone. I have the sync option on so I don't know why I lost all of my stuff, files, and documents.

Asked by valerie63 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Persistent data keeps dissapearing

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing … (read more)

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing browse data and cookies on each closing of the browser), so now when I have downloaded the data and I close and reopen my browser: it's all gone. I tried looking at making Protonmail an Exception, but that's only possible in relation to Tracking Protection. How to fix this?

Thank you in advance,

Kind regards,

Asked by siardnicolai 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

pop ups

Hi, When I go on bj's site and click on the department I want and click on an item A pop up keeps saying this page is slowing down your browser click stop to get a be… (read more)

Hi,

  When I go on bj's site and click on the department  I want and click on an item A pop up keeps saying this page is slowing down your browser click stop to get a better experience. I never had that problem before,how do I fix that?

Asked by Faith Midiri 1 day ago

Last reply by Paul 1 day ago