All of my One Tab sites disappeared when Firefox asked for new profile

Using my laptop: I have Firefox set to automatically update. I believe there was an update several weeks ago. Today I had been working in Photoshop, exited it, clicked … (read more)

Using my laptop: I have Firefox set to automatically update. I believe there was an update several weeks ago. Today I had been working in Photoshop, exited it, clicked on the Firefox tab I had open and clicked for a new tab. A window opened asking me for a new profile for Firefox. It said I needed this because there is a newer version of FF. It was weird. I entered the info and then was asked if I wanted to import bookmarks, etc. from Chrome (I rarely use Chrome) so I clicked to import. My big beef with this is all of my saved url's in One Tab are missing. I use One Tab all of the time so I lost a lot of information.

1) Can someone tell me what causes FF to do this because I had the latest version open?

2) Can someone tell me how to get my One Tab information back?

Thank you in advance for help, Becky

Asked by becky pb 22 hours ago

Last reply by cor-el 21 hours ago

How can I delete bookmarks from sync?

I am trying to get rid of old bookmarks. I logged out of all my devices except my main PC, deleted many folders of unwanted bookmarks. changed my password on my other… (read more)

I am trying to get rid of old bookmarks.

I logged out of all my devices except my main PC, deleted many folders of unwanted bookmarks.

changed my password

on my other devices that were not connected to sync, I deleted all bookmarks completely.

I only wanted what was on my main PC that I worked so hard on.

now tonight on my PC all the old bookmarks are back again.

this page doesn't make any sense, there is no option to "Delete data from this device" when I sign out.

[https://support.mozilla.org/en-US/kb/delete-sync-data-firefox-signing-out...]

Asked by khuntim 1 day ago

Last reply by cor-el 21 hours ago

Can't sign into one of my email accounts with FF, but MS Edge works fine

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on … (read more)

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on login, it brings up the logging on page and then just starts blinking and will not sign me on. If I use MS Edge to sign on it works fine. The email account has been working fine for many years so don't know what to do. I've deleted recent history, but that does not help. Any ideas will be appreciated as I like FF and don't like to have to use two different browsers to do my daily tasks. Thanks in advance for any help you can suggest. I'm currently using release 131.0.3 with W-10 on a desk top PC with DSL from my phone company with the email account with their ID. My phone company does no know about or support FF.

Asked by donP22 6 days ago

Last reply by cor-el 1 day ago

paying with my visacard

Hello I recently changed my browser from google chrome to mozilla firefox. But now I can't use my visacard not any more. I'm unable to buy something with it via paypal o… (read more)

Hello

I recently changed my browser from google chrome to mozilla firefox. But now I can't use my visacard not any more. I'm unable to buy something with it via paypal or gofundme or etc. I think it is because I switched from browser. But now I don't know how to fix this. Will you help me please?

Asked by zielenreis 1 day ago

Last reply by markwarner22 1 day ago

The "copy without site tracking" is not highlighted for selection in private mode.

Previously the "copy without site tracking" was highlighted and accessible in privacy mode but now I see it as 'not highlighted' or 'turned-off' in privacy mode. What wou… (read more)

Previously the "copy without site tracking" was highlighted and accessible in privacy mode but now I see it as 'not highlighted' or 'turned-off' in privacy mode. What would cause that change when I haven't made any Privacy or Security Setting changes? So basically, 'How do I get the - copy without site tracking - to reactivate in Privacy mode (or at any time really)? Sincerely, Michael Addison

Asked by maka5419 1 day ago

Last reply by cor-el 1 day ago

Ad Blocker.

I used Ad Blocker but when I go to the Daily Mail web site, I can't get access and I get the message that I'm using Ad Blocker. I have removed this app but I'm still gett… (read more)

I used Ad Blocker but when I go to the Daily Mail web site, I can't get access and I get the message that I'm using Ad Blocker. I have removed this app but I'm still getting the stupid message preventing me from reading the Daily Mail. Help please.

Asked by rallytaff 1 day ago

Last reply by ThePillenwerfer 1 day ago

Restoring Bookmarks

How could i restore the bookmarks that i mistakenly deleted? Going back to the sync from 2 weeks ago, I don't have any of my bookmarks at all, I don't have them locally s… (read more)

How could i restore the bookmarks that i mistakenly deleted? Going back to the sync from 2 weeks ago, I don't have any of my bookmarks at all, I don't have them locally saved, the deletion happened before I reinstalled the operating system

Asked by wojtek 1 day ago

Last reply by markwarner22 1 day ago

Broken Responsive View Mode sensor scroll

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to descri… (read more)

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

Asked by priceoffs 2 days ago

Last reply by markwarner22 1 day ago

Passwords and saved sites

I have just upgraded my earlier Mozilla Firefox to your latest. but when I was asked to include my passwords and saved sited I got little added. I cannot operate without … (read more)

I have just upgraded my earlier Mozilla Firefox to your latest. but when I was asked to include my passwords and saved sited I got little added. I cannot operate without these many items. How do I get them transferred to this new upgrade? GRDavis

Asked by davisg 2 days ago

Last reply by markwarner22 1 day ago

Restore previous bookmarks from the same computer

I was signed in on my account on the same computer but was not able to get previous bookmarks from my account. I could be not doing it right but I would like to know how … (read more)

I was signed in on my account on the same computer but was not able to get previous bookmarks from my account. I could be not doing it right but I would like to know how to recover from a previous version.

Asked by penguinking107 2 days ago

Last reply by markwarner22 1 day ago

New Tabs

The 130 update changed my new tab to open in Firefox by default how do I put it back to open new tabs in Google.com; the same as my home page? … (read more)

The 130 update changed my new tab to open in Firefox by default how do I put it back to open new tabs in Google.com; the same as my home page?

Asked by dpki8p 1 day ago

Last reply by markwarner22 1 day ago

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data f… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Asked by liam.m.connorb 1 day ago

Last reply by markwarner22 1 day ago

fails to connect to sound...random..not always..just happened

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them a… (read more)

I rate recorded interviews from another website. For years this has worked weill but over the last 7 days of say 10 interviews thee are 2 I cannot hear. I clik on them and clearly they have been recorded as the time runs. Others tell me that they can hear the interviews. When I swith to Chrome I can hear them. I want to continue with Firefox my ffavorite browser

Asked by judith grant 1 day ago

Last reply by BunnyGe 1 day ago