Zip Files are being changed to "Attachment.ashx"

When trying to download a Zip File from the web something is changing the from the Zip file to a generic file called "Attachment.ashx" I can't find any other information … (read more)

When trying to download a Zip File from the web something is changing the from the Zip file to a generic file called "Attachment.ashx" I can't find any other information regarding this sort of thing.

Asked by treweston121 57 minutes ago

Last reply by cor-el 18 minutes ago

Getting search results to open in a new tab instead of the current one

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and … (read more)

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and I can't figure out how to get back the old way. Does anybody know?

Asked by sideburns 1 hour ago

Last reply by cor-el 20 minutes ago

Addon popups (e.g. uBlock origin) do not contain anything on Nightly

Starting from the last week (as far as I can tell), the uBlock popup is not displaying anything on nightly (works fine on stable). Sometimes it displays the content befor… (read more)

Starting from the last week (as far as I can tell), the uBlock popup is not displaying anything on nightly (works fine on stable). Sometimes it displays the content before quickly going back to a blank state, but I have not been able to find out why.

Asked by mathieui 1 hour ago

Last reply by cor-el 23 minutes ago

Firefox won't start

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the progra… (read more)

Firefox was working normally earlier in the day. I'm not aware of any updates on my computer. I didn't install add-ins. When I click the firefox icon to launch the program, the cursor momentarily has the hourglass symbol then nothing happens. There is not error message. Firefox is not shown in the task manager list. The firewall has mozilla firefox in the list of allowed programs. I've tried rebooting, reinstalling, the refresh tool, deleting appdata files, temp files, anything I could find in the registry with mozilla in the name, then rebooting again then reinstalling. I don't want to go back to Chrome... =(

Asked by scottlburnett 7 hours ago

Last reply by FredMcD 56 minutes ago

Firefox

Dear Mozilla support, I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i com… (read more)

Dear Mozilla support,

I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i come back to the previous tab the page resets up to the top. I dont know if this is a scroll anchoring issue or a memory limit issue, Im not sure. Here is how i can replicate the issue every time:

1. go to youtube.com 2. select a channel. 3. go to videos on the channel. 4.sort videos by date (oldest). 5. scroll down a lot and open a random video in a new tab. 6. watch video in full screen for 1 minute. 7. stop video and go back to the first tab. 8. first tab has now reset to the top.

I'm on firefox version 82.0 (64-bit) and i only have ublock origin extension installed. I do not experience this issue with chrome. Please advice.

Thank you.

Asked by uketommyv 3 hours ago

Last reply by FredMcD 59 minutes ago

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (read more)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Asked by fgennari 3 hours ago

Last reply by FredMcD 1 hour ago

A URL which previously worked, now goes to a 404 error. I've tried three browsers and get the same results.

I have a weather page (https://www.wunderground.com/dashboard/pws/KIDPLACE7) that has worked for years but it suddenly stopped working a couple of weeks ago. When I enter… (read more)

I have a weather page (https://www.wunderground.com/dashboard/pws/KIDPLACE7) that has worked for years but it suddenly stopped working a couple of weeks ago. When I enter the URL, the correct page flashes on the screen for 2-3 seconds and then goes to a 404 error. I've tried Firefox, Chrome and IE. They all do the same thing. My buddy, who lives a couple of blocks away, says it works fine at his house. Another friend in another town can also load the page. It's just not working on my computer despite my taking all the steps suggested to resolve the problem

I have also noticed recently that a lot of URLs fail the first time saying that my computer can't make a secure connection but I just refresh the page and it connects every time. Not so with my weather page.

Asked by RedMist 2 hours ago

Last reply by FredMcD 1 hour ago

Why I get: DOMException: The quota has been exceeded. ?

Hello. I need help with: `DOMException: The quota has been exceeded.` I'm trying to use IndexedDB. However, the code is requesting persistent storage: `await window.navig… (read more)

Hello. I need help with: `DOMException: The quota has been exceeded.` I'm trying to use IndexedDB. However, the code is requesting persistent storage: `await window.navigator.storage.persist();` (and this is returning true) This website is only storing about 8MB of data and I have a different website storing 200MB of data (userscript) The storage medium still has 140GB available. What quota did I exceed? If this is the wrong place, please direct me to the right place

Asked by brunoais 2 hours ago

Last reply by FredMcD 1 hour ago

Cannot change the start up page

Hi there My start up page jhas been hijacked by v9-ap.com and keeps on showing a page for a turkish site 'Lider Haber' I have tried refreshing, using adaware and all sort… (read more)

Hi there My start up page jhas been hijacked by v9-ap.com and keeps on showing a page for a turkish site 'Lider Haber'

I have tried refreshing, using adaware and all sorts of anti virus

Mozilla cfg is // lockPref("browser.startup.page", 1); lockPref("browser.startup.homepage", "http://v9-ap.com?s=92663E31&p=54484550555A5A4C4559532D5043&g=5406EFB439567CFB70247BF3C02E9A31"); lockPref("pref.browser.homepage.disable_button.current_page", true); lockPref("pref.browser.homepage.disable_button.restore_default", true); lockPref("pref.browser.homepage.disable_button.bookmark_page", true);

Any ideas? I have even uninstalled and re-installed

Asked by k8lss 1 hour ago

Last reply by FredMcD 1 hour ago

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (read more)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Asked by superhit357 1 hour ago

Last reply by FredMcD 1 hour ago

How do I enable java in Firefox 82 on Mac?

How do I enable java on Firefox 82 on my Mac? When I search it tells me to go to preferences/content .... I don't have a contents tab. Other solutions say type java in th… (read more)

How do I enable java on Firefox 82 on my Mac? When I search it tells me to go to preferences/content .... I don't have a contents tab. Other solutions say type java in the address bar... nothing.

Help?

Thx

Asked by Seevee7 2 hours ago

Last reply by cor-el 2 hours ago

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (read more)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 5 hours ago

Last reply by cor-el 4 hours ago

Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (read more)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

Asked by jflorie 1 month ago

Last reply by cor-el 4 hours ago

Firefox Browser Now Unusable Due to Memory Leak

I don't even know how to ask the question. If I open more than 5-6 tabs, the browser slows to a crawl and task manager says Firefox is using 90% of all available RAM. T… (read more)

I don't even know how to ask the question. If I open more than 5-6 tabs, the browser slows to a crawl and task manager says Firefox is using 90% of all available RAM. This morning I had about 12-13 tabs open which is not unusual for me. From what I've read on the support site, Mozilla doesn't seem to have any answers. I would love to not have to use browsers from MSFT or GOOG but I guess it's time to start looking around. I simply cannot function for even one day without a browser. Too bad.

Asked by Mark 6 hours ago

Last reply by cv.lim 5 hours ago

Every time I open Firefox it acts like it's my first time

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer … (read more)

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer is less than a month old; the first thing I did with it was add Firefox. But if it can't remember anything, I'll be forced to switch to Chrome. Can anybody help me?

Asked by whatsitsgalore1 1 week ago

Last reply by cor-el 5 hours ago

FF forces letter size option when printing despite printer's default A4 paper size

After latest update Firefox forces letter size to printer "original size" option, despite the fact that the default setting is set to A4. I have to change this setting be… (read more)

After latest update Firefox forces letter size to printer "original size" option, despite the fact that the default setting is set to A4. I have to change this setting before every new printing because Firefox also does not seem to store my preference even after I correct this option. I tried declaring A4 paper size from about:config page but that did not solve the issue. This does not happen if I use any other browser. Also it didn't happen until now, so it must be something wrong with the new update.

I could really use some help as I use Firefox for my business and it is really troublesome to take so much time for a simple print, not to mention the mistakes in printed Invoices due to the fact that we always have to remember to change the settings before every single print!

Thank you in advance, Nikos

Asked by nikolaosyitsis 10 hours ago

Last reply by Jonathan Watt 5 hours ago

Duplicate Logon and Passwords in Password Manager after Importing from Chrome

I have been using Firefox for a while. And then I had a different customer laptop which did not have one and I could not install anything. So I used Chrome. Now with a ne… (read more)

I have been using Firefox for a while. And then I had a different customer laptop which did not have one and I could not install anything. So I used Chrome. Now with a new laptop when I try to import the settings into Firefox, there are multiple duplicate entries found.

Is there an automated way to run through the same and clean it up?

Asked by Deepak K Vasudevan 6 hours ago

Last reply by cor-el 5 hours ago