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Recovery Key didn't restore saved browser info

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would p… (read more)

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would preserve my saved logins, bookmarks, etc. But they're all gone.

Asked by mvdemkolar 5 hours ago

Receiving Emails in Foreign Language

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English. I am specifically re… (read more)

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English.

I am specifically receiving the "New access to Firefox for Android" emails.

All in Italian.

I'm raising this support ticket from my desktop - not my phone.

Regards, Rob

Asked by Fasa 5 hours ago

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (read more)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 7 hours ago

Wall Street Journal not loading

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of line… (read more)

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of lines of an article and then the rest is faded away. I run Windows 11 Home, version 10.0.22000, Build 22000 The Wall Street Journal works just fine, both the articles as well as comments, in Google Chrome. How do I fix this?

Asked by spreuvi 9 hours ago

Login Problems

1. I had problems logging in to a certain website with my account and my wife's account. Once I entered the credentials, the page asked me to accept a set of terms. When … (read more)

1. I had problems logging in to a certain website with my account and my wife's account. Once I entered the credentials, the page asked me to accept a set of terms. When I accepted the terms, the login screen was displayed again, starting the process all over.

2. I cleared history and the problem went away.

3. I am very surprised by this. Can something in the history cause this behavior?

Thanks.

Asked by shakervc 11 hours ago

History - Recently closed windows does not have all of the windows I just closed

Hi, I'm running version 103.0.2 on Windows 11. I now can't just click and drag tabs around like I could before. Is there a way to do this? I also used to click and drag … (read more)

Hi,

I'm running version 103.0.2 on Windows 11. I now can't just click and drag tabs around like I could before. Is there a way to do this?

I also used to click and drag tabs out of the browser too and open a new window, which I quite liked... again, is there any way to do this?

While I was messing around I closed all of my open windows. When I opened Firefox again I only had 3 of my open windows, rather than the 5 or so before. Is there any way to open these again?

Thanks, Naomi

Asked by naomi.brown 16 hours ago

I have a printer printing problem

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print t… (read more)

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print the rest of the subject. That waste's my paper, Edge and Chrome prints it all ok. Can you tell me what I can do to correct it? I tried to send the files but it wouldn't up load them.

Asked by Robert Walls 16 hours ago

Unhappy with latest update

Hi, I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all th… (read more)

Hi,

I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all the websites i use.

This is extremely annoying and makes me now not want to use your software. I got no warning about this, and it did not ask me to back up my data.

Asked by oliver.john10 17 hours ago

Sync Issue

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,use… (read more)

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,username,password etc synced that I doesn't remember now

This time when I try to login it asks me to enter email when I enter my gmail it's fresh firefox nothing is synced everything is lost I observed this time it's a firfox account previously I used login with google account login with google that option is not coming up anymore can somebody please suggest how can I login with google account in firefox instead of entering gmail email address and firefox directly

Asked by Naved Khan 17 hours ago

Firefox Freezes when I copy links

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. fo… (read more)

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. for 5 - 15 seconds. I've not done a reset yet.. Windows 11, 16GB RAM, 2GB Video, religiously updated and maintained laptop

Asked by BRAM SCOLNICK 1 day ago

enable firefox touchpad gesture in windows 11

I would like to have the possibility to back and forward in firefox using the touchpad twist move, like for chromium browsers. I have read there are some gestures paramet… (read more)

I would like to have the possibility to back and forward in firefox using the touchpad twist move, like for chromium browsers. I have read there are some gestures parameters in the about:config. What is the procedure to do in about:config for the twist fingers left and right do the back and forward stuff with laptop touchpad?

My OS is W11

Asked by thor94 1 day ago

face book messenger

I cant connect to face book messenger i get this message: Something went wrong Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, v… (read more)

I cant connect to face book messenger i get this message: Something went wrong

Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center.

If the issue persists please let us know. Report an issue.

Asked by carolanne.b.martin 1 day ago

Gmail and Google Drive

I cannot upload files to Google Drive (tells me there are 93 hours left), and it takes several reload tries to log into my gmail account. This has been happening for the… (read more)

I cannot upload files to Google Drive (tells me there are 93 hours left), and it takes several reload tries to log into my gmail account. This has been happening for the last two weeks. What gives?

Asked by bierstadttlovr 1 day ago

Spotify not working properly the longer you use it

Hi, I'm not sure if I'm the only one, but the more I use https://open.spotify.com/ the slower / laggier it gets. What I mean, is that it works ok if you remove the cache … (read more)

Hi,

I'm not sure if I'm the only one, but the more I use https://open.spotify.com/ the slower / laggier it gets. What I mean, is that it works ok if you remove the cache for that website, but starts to get worse as time goes on. Sometimes it doesn't work completely outright.

It does work properly in chrome - even after extented use. I have the same extensions applied on both firefox and chrome.

Is anyone else experiencing these slow / lag issues on spotify?

Thank you!

Asked by Ecks Dee 2 days ago

email problems

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the li… (read more)

my BT email account used to work fine now I get the email list page up click to open an email which works fine but then when I click a link on the email instead of the link opening on a new tab it opens on the email page which means I have to keep pressing the back button before i used to just close the new open tab

Asked by x19dave 4 days ago

Last reply by x19dave 2 days ago

Seeing Double Browser History in History

At certain times I see double posted history on my history management. Why does this happen? Please help and thank you in advanced! I have attached a image to the topic. … (read more)

At certain times I see double posted history on my history management. Why does this happen?

Please help and thank you in advanced!

I have attached a image to the topic.

Asked by Roy 3 days ago

link fails

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with t… (read more)

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with the word "safe" in the upper left corner. The links work on all my other browsers. I have used troubleshooting mode and refreshed Firefox but it continues to happen.

Asked by cavedweller29 6 days ago

Last reply by cavedweller29 3 days ago

Firefox crashing

I've restarted by computer, re-installed Firefox, Run it in troubleshooting mode....but still getting constant crashes. It mostly happens when I open a new tab. Here ar… (read more)

I've restarted by computer, re-installed Firefox, Run it in troubleshooting mode....but still getting constant crashes. It mostly happens when I open a new tab. Here are the crash reports...any help much appreciated!

bp-34564956-3777-45aa-a46d-b37d90220811 8/11/2022, 12:10 PM View bp-5a18b51e-84c8-4580-9647-143650220811 8/11/2022, 12:10 PM View bp-ce964eac-e9cb-45b3-adf9-ffc160220811 8/11/2022, 12:10 PM View bp-5e604a4d-7a20-45a9-9326-f3b250220811 8/11/2022, 12:10 PM View bp-bd121628-46f7-4698-bf3c-f44550220811 8/11/2022, 12:10 PM View bp-d80b8b69-a940-417f-913f-d052d0220811 8/11/2022, 12:10 PM View bp-1a0bcd7d-000e-42b1-83c1-910870220811 8/11/2022, 12:10 PM View bp-da2e8aca-92d6-406e-acdb-cb9340220811 8/11/2022, 12:10 PM View bp-44bdfec5-8988-4fcc-80ed-5a9260220811 8/11/2022, 12:10 PM View bp-d1a24e15-bd0c-4df1-8135-df1fb0220811 8/11/2022, 12:10 PM View bp-713f7745-54d9-4f9b-9ff8-1f5fb0220427 4/27/2022, 3:47 PM View bp-f8ef9dd0-ee88-449e-9c34-74fda0220328 3/28/2022, 12:04 PM View bp-e27de617-b915-4b65-80eb-2415e0220324 3/24/2022, 9:22 AM View

Asked by bowmancatherine 4 days ago

Visited link import/retoggle

Previously visited links stopped displaying their color one day Newly visited links change color and remain in changed color Browsing history is still in-tact Is ther… (read more)

  • Previously visited links stopped displaying their color one day
  • Newly visited links change color and remain in changed color
  • Browsing history is still in-tact

Is there a way to toggle my history as visited so the links change color to how they were?

Thank you.

Asked by marxism34 5 days ago