Firefox Support Forum

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

I have one Firefox profile with work and personal stuff, and am creating another profile just for work. I have exported the passwords from the first profile and deleted all my personal ones, so the Excel file just have personal passwords. I am looking for a way to import this file into my new Firefox profile. I see how to do that from another browser, but not from a file or another Firefox profile. Any help would be appreciated.

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Is there a way to force Firefox updates within a specified time window via group policy? The ADMX templates appear to allow enabling or disabling updates or enforcing background updates, but we are not seeing an option in Group Policy to configure a delay or time window for searching for app updates.

Hello team, hope you're doing well. I purchased a new laptop recently(HP Omen 16 with RTX 3070Ti). I installed Kali OS via VMware, which runs on my host machine(Windows 11).

Everything seems to be working fine in Kali, except when I try to play any video via Firefox Browser, it lags a lot and is very choppy. At first, I thought it was the issue with Kali hence, I reinstalled Kali and tried again. The issue still persists. I then did a clean Windows 11 install and tried everything again right after Win11 was set up, but I still couldn't find a solution. Tried all the methods which I could find online, but still, nothing worked.

I tried again, but this time with Windows 10 Pro on VMware. The issue was resolved and everything worked perfectly fine when videos were played on Microsoft Edge.

I've installed the Firefox browser on my host machine, and everything runs smoothly on my host machine(Windows 11), but the issue occurs only when videos are being played in the Firefox browser via Kali on Vmware/VirtualBox. I had asked many known people, but none of them have ever faced this issue with Firefox to date. Neither did I with my previous laptops. This is the first time something like this has occurred.

Issue: Any Video, from any site, when being played in Firefox Browser via Kali OS in Vmware/VirtualBox lags a lot and it is super slow(even when the video speed is set to normal). The audio that comes out from each video is like a robotic voice and it is super slow and laggy.

Kindly help and I really hope that we can resolve this issue!!!

For over a year when i go to download something it defaults to the downloads folder instead of asking me where I wasnt to download. I'm about fed up with FF. it's been a great 10 years but this issue along with 80% of my sites not loading or working will lead to me jumping ship. Please help!

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

What is the compatibility using Google Meet with Jamboard / is it fully supported using Firefox? A simple Google Meet video call works fine. But I want to share a Jamboard or Google Doc during a Google Meet session, and it's not working. I tried to follow the instructions on this link: https://support.google.com/meet/answer/10540294 That is, I opened the Jamboard and looked for the Meet icon at the top, but it wasn't there. When I tried the same thing using the Chrome browser, the Meet icon was there and I had no problem sharing the Jamboard during the meeting.

I would prefer to continue using Firefox browser, but will have to switch to Chrome if the problem persists. FYI - I am using a Mac

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Hi all ,

i have one website which downloads the content (image/video/html) and save in localStorage also i have service worker who fetches those files.

while downloading the files from one url lets assume ( download.files.com) firefox downloads correctly , but when my service worker tries to fetch the html file from its own url ( url/content/files/downloadedHtml.html) its gives  404 not found , but when i open same url ( url/content/files/downloadedHtml.html) in second tab its giving 200OK. 

also in network tab it gives me "NS_BINDING_ERROR" .

Hi

I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them saved as bookmarks that I've synced that I can load up in Chrome. However, when I go to the three horizontal lines button and clicking on my account name/email address, it's showing me tabs that are synced to one of my other devices (in this case, my laptop), but the tabs aren't quite right. There's a couple that are old now that I want removed. The double arrows showing me more extensions/options comes up with Synced Tabs, but they're also showing the same incorrect ones. Even when it synchronizes, it never changes anything.

What's the correct way of changing/removing tabs in Firefox and then syncing them?

Thanks

It says on the website that this page is broken.

Dear Sir or Lady According to the website, this page is broken.

https://packmanvapes.com/product/packman-starburst-runtz/ Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen security. After that, I am unable to sync anymore. Is there a way to fix it? I need to continue to use Firefox 52.9.0. Please note that I do not need to be told about security issues as I am aware of them well enough.

I get the following message when I try to make Firefox to sync:

> Blocked by Content Security Policy

> This page has a content security policy that prevents it from being loaded in this way.

> Firefox prevented this page from loading in this way because the page has a content security policy > that disallows it.

Thank you.

On the landing page for youtube, I used to be able to right mouse click on a video thumbnail and select "open image in a new tab" from the context menu and see the thumbnail in a new tab window.

After recent updates, (now using 111.0.1 64bit , on windows 10 pro), this feature no longer exists. It's not a change on youtube because the thumbnail is still recognized as an image and can be opened in a new tab when I use Edge browser. It seems like Firefox no longer recognizes the thumbnail as an image.

Is there any setting I can change to get the feature of "open image in new tab" back into the context menu. or somehow get Firefox to recognize the thumbnail as an image ?

Hi there! My Website layout not properly show in Firefox browser as shown on other browsers like chrome, apple browser and others. page width shows to short. Is that browser issue or my website? Note: I used some WP plugins in my website.