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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 month ago

Last reply by Nicole T. Arnold 2 days ago

  • Solved

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 5 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Unable to sync firefox PC to android phone

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). … (read more)

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). Firefox has no phone number or email system for technical support (or any type of support) just this hit and miss system of 'forums' (or is that fora). I tried to send a bug report but I am NOT signing up for another (geek speak) account just to send you the problem. Please fix this issue - it never used to happen on older versions - how can I roll back my firefox to something that works properly?? Here is the error report, enjoy, to me it is written in ancient g(r)eek!

1659608046381 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1659608314611 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608314611 FirefoxAccounts DEBUG getOAuthToken enter 1659608314612 FirefoxAccounts TRACE getCachedToken returning cached token 1659608314612 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608314613 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608315651 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1659608317134 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1659608317134 FirefoxAccounts DEBUG fxa_status received 1659608317134 FirefoxAccounts DEBUG service: sync 1659608317134 FirefoxAccounts DEBUG is private browsing: true 1659608317329 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1659608317329 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1659608320303 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320909 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321321 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321322 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321367 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608434712 FirefoxAccounts DEBUG FxAccountsPush loading service 1659608434712 FirefoxAccounts DEBUG FxAccountsPush initialized 1659608434747 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1659608434747 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1659608434753 FirefoxAccounts DEBUG push command: fxaccounts:device_disconnected 1659608434754 FirefoxAccounts DEBUG Notifying observers of fxaccounts:device_disconnected 1659608434754 FirefoxAccounts INFO fetching updated device list 1659608434754 Sync.Engine.Clients DEBUG Updating the known stale clients 1659608434754 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608434757 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1659608435790 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1659608435791 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1659608435791 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -2791 1659608435792 FirefoxAccounts INFO Got new device list: 3bab5932266da6469edabb3b022d462f, 622e1483fa5b0564fc504f75d009b422, 6bf539feb208fd2a1eaf7bf820de34f0, 73ad7ca5e184fd5a50f2f48dd70866d1, 7c41118e2a1f1174997c0cce0f12284c, 7e2285d6c17f0fb8bf12ddb7d479892f, c66b82cce8ac7a7972116bff3d23ce2e, e48e0ecaf75ca3b8b9c64b315ed4be22 1659608435793 FirefoxAccounts INFO updating the cache 1659608623665 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.js:3601:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.js:3601:20 1659608646390 Sync.Service DEBUG User-Agent: Firefox/103.0.1 (Windows NT 6.1; Win64; x64) FxSync/1.105.0.20220729222726.desktop 1659608646391 Sync.Service INFO Starting sync at 2022-08-04 12:24:06 in browser session kSKF98oczh8c 1659608646392 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1659608646402 Sync.Status INFO Resetting Status. 1659608646402 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608646405 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608646405 FirefoxAccounts DEBUG getOAuthToken enter 1659608646408 FirefoxAccounts TRACE getCachedToken returning cached token 1659608646408 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608646410 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608646715 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/collections 1659608646717 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646909 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646911 Sync.Service DEBUG Fetching global metadata record 1659608646911 Sync.Service DEBUG Weave Version: 1.105.0 Local Storage: 5 Remote Storage: 5 1659608646911 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1659608646912 Sync.Service INFO Testing info/collections: {"bookmarks":1659608043.52,"extension-storage":1605357784.56,"clients":1659606031.62,"meta":1596625959.52,"forms":1659075090.37,"crypto":1578385419.9,"history":1659111154.3,"passwords":1656864350.76,"addons":1654102992.88} 1659608646912 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1578385419.9 1659608646912 Sync.Synchronizer DEBUG Refreshing client list. 1659608646913 Sync.Engine.Clients DEBUG Resetting clients last sync time 1659608647128 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/storage/clients?full=1&limit=1000 1659608647138 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled. 1659608647139 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608647152 Sync.Engine.Clients INFO Uploading 0 outgoing records 1659608647155 Sync.Synchronizer INFO Updating enabled engines: 2 clients. 1659608647157 Sync.Synchronizer INFO Syncing all enabled engines. 1659608647162 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647162 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1659608647163 Sync.Engine.Bookmarks DEBUG Checking if server sync ID EcjFZAdZwynf matches existing 1659608647169 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647169 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1659608647173 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1659608647179 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust took 21.432ms 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG No changes detected in both mirror and Places 1659608647192 Sync.Engine.Bookmarks INFO Uploading 0 outgoing records 1659608647208 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1659608647209 Sync.Engine.Addons DEBUG Refreshing reconciler state 1659608647209 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mount Rainier Sunset by M♥Donna (version=6.0, id={c55346b8-b052-4db2-9267-61b7df3f29ef}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mountain Theme (version=2.0, id={0f13a6cc-fbbb-41a6-b42e-314514cce874}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.1.1, id=@contain-facebook) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Dictionnaire français (version=7.0b, id=fr-dicollecte@dictionaries.addons.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo Privacy Essentials (version=2020.8.18, id=jid1-ZAdIEUB7XOzOJw@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon The Diving Collie (version=2.0, id={c20ca56b-78c1-4d5a-bbe3-b978c435be69}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Ducati Bike Theme (version=2.0, id={f8818a98-92c6-4355-98e9-8a2f86abb14e}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlock — best ad blocker (version=4.43.0, id=jid1-NIfFY2CA8fy1tg@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon British English Dictionary (Marco Pinto) (version=3.0.7, id=marcoagpinto@mail.telepac.pt) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Français Language Pack (version=103.0.1buildid20220729.222726, id=langpack-fr@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon English (GB) Language Pack (version=103.0.1buildid20220729.222726, id=langpack-en-GB@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.5.0, id=webcompat-reporter@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=103.0.0, id=webcompat@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon eBay (version=1.3, id=ebay@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.co.uk (version=1.9, id=amazon@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.2, id=gmp-gmpopenh264) 1659608647213 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=null, id=gmp-widevinecdm) 1659608647215 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1659608647222 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in allowed list: plugin 1659608647223 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647224 Sync.Engine.Addons INFO Uploading 0 outgoing records 1659608647225 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647226 Sync.Engine.Forms INFO Uploading 0 outgoing records 1659608647226 Sync.Engine.History DEBUG Checking if server sync ID x56-DiRAUha6 matches existing 1659608647228 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647228 Sync.Engine.History INFO Uploading 0 outgoing records 1659608647232 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647233 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1659608647234 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of history - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping validation: no engines qualify 1659608647234 Sync.Status DEBUG Status.sync: success.sync => success.sync 1659608647234 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608647234 Sync.Synchronizer INFO Sync completed at 2022-08-04 12:24:07 after 0.83 secs. 1659608647235 Sync.Declined DEBUG Handling remote declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Handling local declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Declined changed? false 1659608647235 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1659608647236 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Asked by Kev King 1 week ago

Answered by Paul 1 week ago

  • Solved

Big sessionstore file crashes browser

At some moment I´ve got a pretty big sessionstore file (6,6 Mb) which does not load properly. I´ve tried a few of FF versions and settings. My current version 103.0.1 64 … (read more)

At some moment I´ve got a pretty big sessionstore file (6,6 Mb) which does not load properly. I´ve tried a few of FF versions and settings. My current version 103.0.1 64 bit loads it for few minutes and crashes when tabs appear. Some older versions loads it but after that have various problems with program interface: new tabs sometimes won´t open, no float tips when I´m hove cursor over tab header and so on. Also in such cases browser often crashes and not update old sessionstore file. I have 16 Gb of RAM, FF takes up to 5,5 Gb before tabs appear for moment and FF crashes. I have such big sessionstore file earlier (for example, 24.07.22 it has size of 6,5 Mb), but all worked fine. Maybe there are any internal setting that I have to try?

Asked by goblin_online 1 week ago

Answered by goblin_online 1 week ago

  • Solved

Manuals LIbrary???

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and… (read more)

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and I guess I accidentally downloaded this Manuals Library. Now I have no idea how to get rid of it. There is no shortcut on my desktop for it, I cannot find it anywhere in my downloaded programs in Uninstall or Change a Program in my Control Box. I DO NOT want this program! Help please!! I tried to do a screen shot of the page, but your browse won't pick it up when I browse for the screen shot I saved on my desktop. Below is the web address copied from the address bar.

moz-extension://e92e4191-795a-4571-8a6b-4582396dbc25/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY143_F163_201897_102620%26p%3DJimmy%2BDean%2Bofficial%2Bwebsite

I hope someone can help! Thank you so much!

Asked by ahart4all 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox will not load any pages after refresh and completely reinstalling

I have been using Firefox for years with no problem on a 64 bit Windows 7 machine, i7 processor, 32 gigs of ram. Firefox is version 103 64 bit. I have Kaspersky Internet… (read more)

I have been using Firefox for years with no problem on a 64 bit Windows 7 machine, i7 processor, 32 gigs of ram. Firefox is version 103 64 bit. I have Kaspersky Internet Security and Malwarebytes installed and have been using them with Firefox for years.

A few days ago Firefox just stopped loading any pages. If I go to a secure site (https) I get "secure connection failed". If I go to a non-secure site (http) I get "The connection was reset". Microsoft Edge and Google Chrome work on this machine with no problem. Oddly enough Mozilla Thunderbird also stopped working today. Only Mozilla products seem to be having problems.

Firefox works fine on other Windows 7 computers in my household.

I tried clearing the cache. I tried disabling extensions. I tried running it in Troubleshoot mode. I tried the "Refresh Firefox" option. I tried completely uninstalling and reinstalling Firefox.

None of these worked. Even a clean virgin install will not load any pages. It seems to be something specific to this machine that's preventing Firefox from working. What can I do to get Firefox working again?

Asked by mailalan 2 weeks ago

Answered by mailalan 2 weeks ago

  • Solved

Screen-Reader Add-Ons for Firefox

Hello Lovely Firefox Volunteers, I hope this email finds you well. I am a long-time user and fan of Firefox, and other open source projects. Firefox is a fantastic inte… (read more)

Hello Lovely Firefox Volunteers,

I hope this email finds you well. I am a long-time user and fan of Firefox, and other open source projects. Firefox is a fantastic internet browser!

Having said that, I was shocked and dismayed at what I encountered today. I was doing some tests for screen-reader usability on a website, and I came across the following:

Image 1 (attached): Advertisement of Screen-Reader Add-Ons for Firefox

Image 2 (attached): No Screen-Reader Add-Ons for Firefox are Available

The Firefox team is advertising screen-reader add-ons for Firefox, which don't seem to exist. I don't think the recommendation here should be: take down the advertisement for the Firefox native screen-reader add-ons/link to them, these seem to be really important for accessibility, and the Firefox team seems to acknowledge this. :)

There is some other missing piece - maybe there are Screen-reader add-ons for Firefox, and they aren't being linked to? Maybe the wrong tag is being used? (The auto tag that is used in the link is "screen reader"). Maybe there aren't any, and this is an area that needs some additional attention?

Anyway, I just thought I should bring this to your attention as making our internet accessible to people living with blindness and loss of sight is extremely important.

Sincerely, Katie

Asked by kmcmi046 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

1 Site will not load and having trouble fixing it. All others work

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the excepti… (read more)

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you


Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by cjr50 2 weeks ago

Answered by cjr50 2 weeks ago

  • Solved

add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (read more)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Why won't exceptions for deleting cookies and cookie protection software not work every time

I added a few sites I frequently visit, such as banks, credit card company Google, to the exceptions list in Cookies And Site Data. When my version of Firefox was recent… (read more)

I added a few sites I frequently visit, such as banks, credit card company Google, to the exceptions list in Cookies And Site Data. When my version of Firefox was recently updated to 102.0.1, a few of those sites began asking for additional authentication because they didn't recognize my computer. So I added the recommended add-on, Cookie Quick Manager. and listed those sites as protected. This worked for a few days but Google and my credit card company again don't recognize my computer. I am not using a VPN.

Thank you.

Asked by crl4242 1 month ago

Answered by crl4242 1 month ago

  • Solved

Get rid of address bar search

I like to set my home page to my search engine, and I want to type on the page in the nice long search field there, not on the d---d address bar! The following preference… (read more)

I like to set my home page to my search engine, and I want to type on the page in the nice long search field there, not on the d---d address bar! The following preferences have all been offered as fixes to eliminate searching in the address bar, but none of them are currently working for me in FF 102.0.1:

Do about:config; search for the browser.urlbar.suggest.searches preference setting it to false.

Also browser.fixup.alternate.enabled needs to be set to false Also browser.urlbar.oneOffSearches = false

Also to disable searching when typing an address (e.g. the URI fails to resolve and it tries to use a search engine) turn keyword.enabled to false.

What does work?

Asked by schmibble 1 month ago

Answered by RobertJ 1 month ago

  • Solved

Need help restoring the open tabs that are saved in Computer1, to Computer2, but Computer1 does not work

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2. To help you understand my story......Computer1 is main machine… (read more)

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2.

To help you understand my story......Computer1 is main machine, and I had over 100 tabs opened in there. I would like to transfer ALL of the open tabs to Computer2, before re-partitioning the C Drive in Computer1.

The problem is, my Computer1's Windows 10 is giving me problems at the moment, so I can not get into the computer by logging in. No recovery or diagnosis method will do the trick, so I will have to reinstall a fresh copy of Windows into Computer1. Besides, the computer was troubling me for having only ~50 MB available space in the C Drive (I have multiple partitions in my hard drive).

For now, I have removed the hard drive from Computer1, attached it in Computer2, and have access to the data in the various Computer1's drives.

I read many articles here in the Support Mozilla help site to restore the 100+ open tabs from Computer1, into Computer 2, but it is not working for me. I even tried copying the entire "sessionstore-backups" folder from Computer1's location, and replacing the same folder in Computer2's location.

Maybe I have to do more than just copying the "sessionstore-backups" folder, like do something additional through FireFox options??

Any help would be appreciated.

And here is the location of the "sessionstore-backups" folder in both computers:


Computer1 K:\Users\Team Umizoomi\AppData\Roaming\Mozilla\Firefox\Profiles\jrvowkxo.default\sessionstore-backups

Computer2 C:\Users\einstein jr\AppData\Roaming\Mozilla\Firefox\Profiles\x9z76c15.default-release-1\sessionstore-backups

Asked by lucky11 1 month ago

Answered by cor-el 1 month ago

  • Solved

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (read more)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 1 month ago

Answered by cor-el 1 month ago

  • Solved

I am logged off FF, but passwords and addons are still showing

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up. how to … (read more)

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up.

how to fix this

thank you!!

Asked by Rick (Proton) 1 month ago

Answered by Rick (Proton) 1 month ago

  • Solved

Dynamic content on web pages not being rendered

Various website that contain dynamic content are not being rendered by Firefox to display that content. This is happening with websites that provide transportation inform… (read more)

Various website that contain dynamic content are not being rendered by Firefox to display that content. This is happening with websites that provide transportation information and ticketing, including Amtrak and Peter Pan Bus Lines . It is also happening with a genealogical website, FamilyTreeDNA, on pages that should be displaying family tree information. Illustrations of two pages are attached. I have been able to access the information by using Opera on this same computer and operating system, and by using the same version of Firefox installed on a different computer with different operating system. I am not sufficiently proficient with website development to know or understand what type of dynamic content is being generated by these websites, or how Firefox interprets the content. My suspicion is that some Firefox setting has been enabled or disabled, but I do not know which one it would be.

Asked by lhughes0 1 month ago

Answered by cor-el 1 month ago