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  • Solved

Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Clickin… (read more)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 2 months ago

Answered by ExileFox 2 months ago

  • Solved

Volume control not working on FF99.01 Ubuntu 22.04

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they defau… (read more)

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

Asked by knussear 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Firefox always crashes on exit

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Repor… (read more)

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Reporter pops up. If I try to restart my Windows/PC with FF open, the restarting becomes blocked by Firefox, so I have to cancel the restart and deal with Crash Reporter first.

The same crash happens in Troubleshoot Mode.

I don't have any special security software (aside from Malwarebytes with real-time protection disabled).

Latest reports: bp-3e00592e-2756-43bf-9642-01b550220502 bp-2435de7c-8279-4d85-b151-b94380220502

Signature is different (almost) every time but as far as I remember no crash felt any different from the two crashes above. For example: bp-093ec6db-d0e2-4f05-8dbd-e03b50220429 bp-47c1b14c-cba2-4007-9f53-089fc0220429 bp-f4ca1090-d760-4209-a47f-8d40e0220429 bp-4a506f38-75ac-4f62-b4bc-324f00220429 bp-d9a19762-4234-450e-82ed-d41940220429 bp-1b0e9da0-29e6-4107-ad7e-ed77f0220429

Asked by maximkamalov 3 months ago

Answered by FredMcD 3 months ago

  • Solved

past searches being saved even while private browsing

Hello! I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field… (read more)

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!

Asked by amygrams7 2 months ago

Answered by amygrams7 2 months ago

  • Solved

Downloads Dropdown Panel

On the page: https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu#w_downloads-panel-automatically-opens it says: "Downloads panel automa… (read more)

On the page: https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu#w_downloads-panel-automatically-opens it says: "Downloads panel automatically opens" "Every time you start a download, Firefox will automatically bring up the Downloads panel by default, . . . "

It never used to do that ! Having the Downloads panel drop down and just sit there covering a large part of the page every time I save a little picture is an extreme nuisance ! How do I prevent it from happening ? Please help ! Many thanks !

Asked by bannerman100 3 months ago

Answered by YongHan 3 months ago

  • Solved

Will there be a generic icon for websites without favicons?

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd2512169567… (read more)

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd25121695677d565) don't have a placeholder icon in the tab. Is this intended behavior? There's the globe icon for bookmarks without favicons, couldn't that be used if a website doesn't have one? I think that would contribute to some visual consistency :)

I have looked across various support forums for information on this, I only see posts regarding favicons and bookmarks, not the tab itself, so apologies if this has been asked and answered already!

Asked by Patrick 3 months ago

Answered by Terry 3 months ago

  • Solved

I am using a Mac and have no idea what this is or how to turn it off

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks … (read more)

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks

Asked by David English 3 months ago

Answered by Chris Ilias 3 months ago

  • Solved

Google drive + documents (sheets) are not loading

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheet… (read more)

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheets document URL into the search bar and hit enter. After the reloading icon animates, I stay on the new tab page and the url just sits there. The debug console shows 1 GET request that is timed out (picture also attached).

I can fix the issue by completely closing all firefox windows and opening again, but it will disconnect me after some minutes.

Asked by isaac.beckie 3 months ago

Answered by Terry 3 months ago

  • Solved

Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (read more)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Asked by RANGANATH 3 months ago

Answered by RobertJ 3 months ago

  • Solved

Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 3 months ago

Answered by Dropa 3 months ago

  • Solved

syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (read more)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 3 months ago

Answered by cor-el 3 months ago

  • Solved

YouTube 4K video playback performance issue on Windows 11

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video. C… (read more)

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

Asked by mingsun123 3 months ago

Answered by mingsun123 3 months ago

  • Solved

I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 3 months ago

Answered by Neil 3 months ago

  • Solved

Zoho mail not working properly on Apple M1 chip laptop

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (butto… (read more)

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (buttons/links don't work etc). After a delay it refreshes and shows properly. The delay depends on how fast my internet is - in the evening it can be a minute or so. Even when the internet is good I still get 2 versions of a page with a pause in between.

I tried on Safari and it works fine - which makes me think this is a Firefox issue.

I have some screen shots but when I click the browse button below I can select a file then it just endlessly shows working. I will have to email these to you separately

Thanks Phil.

Asked by Philbryant 3 months ago

Answered by Philbryant 3 months ago

  • Locked

PASSWORD MANGER

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address … (read more)

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Firefox downloads PDF file when I click "Open with Firefox"

Hi, In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser do… (read more)

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

Asked by Pulibu 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

email default change

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor wil… (read more)

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor will it populate if I type it in. I have tried every instruction to no avail. I am a long-time firefox user, non-techie and it is discouraging when things disappear with each update lately. Would appreciate any suggestions. Thanks

Asked by meema 3 months ago

Answered by meema 3 months ago

  • Solved

corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 3 months ago

Answered by FredMcD 3 months ago

  • Solved

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email.

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome … (read more)

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome or Edge. I thought it might be because of my adblocker (Ublock Origin) so I turned it off, but the black rectangle still covers part of my messages (and I have Ublock on Chrome, too, with no problem viewing Outlook).

The rectangle covers only a portion of the messages. When I scroll the message, the black rectangle remains stationary and the message scrolls behind it, thus revealing the portion previously covered by the black rectangle (a different portion of the message becomes covered).

I tried to take a screenshot to show the black rectangle covering part of the message. Amazingly, even though the black rectangle is there when I take the screenshot, the screenshot itself does not display the black rectangle....instead the message appears in the screenshot without being partially covered by the black rectangle.

Asked by reiter2000 3 months ago

Answered by FredMcD 3 months ago