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Favicon icons seem scrambled

This week, after Firefox updated, I noticed that the icons for sites seem to be randomly scrambled in my bookmarks and on my new tab" screen. For example, Facebook link o… (read more)

This week, after Firefox updated, I noticed that the icons for sites seem to be randomly scrambled in my bookmarks and on my new tab" screen.

For example, Facebook link on my browser bar shows the icon for Gmail. My Gmail link on the menu bar has no favicon any more and the gmail link on the blank tab page, is actually tie YouTube favicon.

Any way to re-read the sites as I visit them and have it correct itself?

Asked by RexSmith70 2 years ago

Answered by cor-el 2 years ago

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Can't play Netflix videos.

I've tried most of the Netflix (website's) suggestions to troubleshoot why videos won't play with Firefox; none could fixed the issue. The only suggestion I did not try i… (read more)

I've tried most of the Netflix (website's) suggestions to troubleshoot why videos won't play with Firefox; none could fixed the issue. The only suggestion I did not try is to disable Private browsing mode simply because I don't know how to do it and Firefox Support does not specifically address this task. I've also tried the suggestions provided by various forum responders to this issue ... again, no fix! Can someone please provide specific instructions on how to disable Private browsing?

I'm tired of switching from FF to IE every time I want to watch a movie.

Asked by ConiV 2 years ago

Answered by jscher2000 2 years ago

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Under 'manage cookies and site data' I have an item with no site name and 3 cookies which I cannot delete.

When I highlight the offending item and click 'remove selected' it disappears. 'Save changes' takes me to the confirmation page, but the cookies are not there and clickin… (read more)

When I highlight the offending item and click 'remove selected' it disappears. 'Save changes' takes me to the confirmation page, but the cookies are not there and clicking 'confirm' achieves nothing. Next time I look the same item is back again. Any thoughts on what it might be, and how I can kill it?

Asked by florus 2 years ago

Answered by florus 2 years ago

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Whenever I close Firefox, I lose all my bookmarks & sign out of all my subscriptions & memberships.

Whenever I turn off my computer, or just close Firefox, the next time I open Firefox it treats me as a completely new user. The help page fix re add-ons/extensions did n… (read more)

Whenever I turn off my computer, or just close Firefox, the next time I open Firefox it treats me as a completely new user. The help page fix re add-ons/extensions did not apply; it just said I didn't have any.

Asked by hmconley 1 year ago

Answered by user633449 1 year ago

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Firefox wants me to open or save a php file. I can't delete request.

I do not know how this started but I keep getting this pop-up. I did click "open" and nothing happened. There is a red dot upper left. Pushing it closes the pop-up until … (read more)

I do not know how this started but I keep getting this pop-up. I did click "open" and nothing happened. There is a red dot upper left. Pushing it closes the pop-up until I do something else. It has popped up while I an writing this.

Asked by parrishh 2 years ago

Answered by parrishh 2 years ago

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Disable message Open executable files?

Hi. I need to open the jnlp file but each time it shows me the message "Open executable files? ..." How can I disable this message and open the executable file? Thank you… (read more)

Hi. I need to open the jnlp file but each time it shows me the message "Open executable files? ..." How can I disable this message and open the executable file? Thank you! Thanks!

Asked by maria516 2 years ago

Answered by jscher2000 2 years ago

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Text size of menus and tool bars way too small. I want to be able to increase the size.

There were a couple of posts asking the same thing I am, but no answers to either of the. You used to have that Theme and Font Size Changer but I hear that is not very us… (read more)

There were a couple of posts asking the same thing I am, but no answers to either of the. You used to have that Theme and Font Size Changer but I hear that is not very useful anymore. Is there any other way to increase the text on tool bars and menus? It's just way too small. Text on web pages is fine but I can't hardly read the tool bars and menus unless I really squint. Why would you want to make it so terribly small with no way to adjust it?

Asked by Nikilet 2 years ago

Answered by cor-el 2 years ago

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I can't get rid of Yahoo--search defaults to it, even though I have selected Google as the preferred search engine.

Help!!!! I don't see any way to get rid of Yahoo as Firefox's default search engine. I have selected Google as the preferred default, and have chosen to remove all of t… (read more)

Help!!!! I don't see any way to get rid of Yahoo as Firefox's default search engine. I have selected Google as the preferred default, and have chosen to remove all of the other choices. Yahoo is not one of the choices to remove, which I suppose is a clue! I'm leaving Firefox until this can be fixed. Yahoo is simply not an acceptable substitute!

Asked by Jlfuchs 2 years ago

Answered by Scribe 2 years ago

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Links from external applications aren't opening in Firefox

When I have Firefox 67 (FF) set as my default browser in Windows 10, embedded hyperlinks in third party applications won't open in FF. If I change my default browser to E… (read more)

When I have Firefox 67 (FF) set as my default browser in Windows 10, embedded hyperlinks in third party applications won't open in FF. If I change my default browser to Edge or Chrome these links will open in either application but if I switch back to FF as the default browser they won't open again in FF.

Is there a setting somewhere I could have accidentally set when implementing the privacy features within FF or is there some other reason someone can assist with as to why this would start happening.

Thanks.

Asked by Andrew 2 years ago

Answered by Andrew 2 years ago

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RBC online Banking, Signs Out When selecting 'Activity' for my account

When trying to access my 'Activity' page on my Royal Bank account, Firefox signs me out. I have tried clearing, cache, cookies etc with no luck. I have also tried using m… (read more)

When trying to access my 'Activity' page on my Royal Bank account, Firefox signs me out. I have tried clearing, cache, cookies etc with no luck. I have also tried using my Surface Pro & Firefox & it does the same thing. Have also tried using Microsoft EDGE on both computers & the account information under 'Activity' is displayed correctly. Turned off all plugins with the same result. Had to leave JavaScript running as site uses it.

Also contacted RBC & they checked with there tech dept & no one else has reported any problems like this.

Any suggestions as to what to try next?

Asked by Samsung Tablet 2 years ago

Answered by Rick 1 year ago

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AVG message on Firefox

I keep getting the following message on Firefox: "Some users of AVG Internet Security Software are unable to access their saved passwords and logins" I don't like the lo… (read more)

I keep getting the following message on Firefox:

"Some users of AVG Internet Security Software are unable to access their saved passwords and logins"

I don't like the look of it and there are two click buttons, neither of which I have touched.

Screen shot attached.

Anyone have any idea what this is?

Asked by EssJayDee 2 years ago

Answered by McCoy 2 years ago

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Is there any way to make Mozilla Firefox automatically rename downloaded files of the same name like on Google Chrome?

When using Google, if I download two files named "unknown" it will save the second as unknown (1) and so on and so forth however when I use FireFix and I attempt to downl… (read more)

When using Google, if I download two files named "unknown" it will save the second as unknown (1) and so on and so forth however when I use FireFix and I attempt to download two files with the same name I will have to type a new file name out and its quit annoying.

Is FireFox just lame like this or is there a work around / fix?

Asked by Socks 2 years ago

Answered by jscher2000 2 years ago

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Why doesn't printing use the default printer?

This bug has been here for ages and having to do periodic resets using about:config every time it goes pair shaped is a bloody annoying time waster. Could someone spend 5… (read more)

This bug has been here for ages and having to do periodic resets using about:config every time it goes pair shaped is a bloody annoying time waster. Could someone spend 5 minutes to fix it so it works like every other windows program in the universe that accesses a printer???

Asked by tonka-t 2 years ago

Answered by jscher2000 2 years ago

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I am on FF67.0 on Win7Pro and it will not update either automatically or manually.

I am in my late 70s and need software that works as advertised. I will not put up with software that requires lots of my time to keep working. I have a FF account for my… (read more)

I am in my late 70s and need software that works as advertised. I will not put up with software that requires lots of my time to keep working. I have a FF account for my computer (I do not have or want any other devices). I am getting thoroughly sick of the nag screen in top right corner to the point that if I cant solve this soon I WILL move to another browser. Updating is set to Auto, I have tried the other settings and they still did not help so went back to auto. I have downloaded and installed FF69 but it did not pick up any of my bookmarks etc so is totally useless and now my adblock on FF67 is broken.

Asked by mi.tasol 2 years ago

Answered by Wesley Branton 1 year ago

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Gmail and Washington Post websites keep logging me out

I've tried all the solutions I've found in other, similar questions: Yes, I've turned off blocking for those sites. I've gone through all the cookie domains I can find un… (read more)

I've tried all the solutions I've found in other, similar questions:

Yes, I've turned off blocking for those sites. I've gone through all the cookie domains I can find under Site Information>Cookies, then added those as "Allow" on Preferences>Privacy & Security>Cookies & Site Data>Manage Permissions I've gone to Preferences>Privacy & Security>History, and Private Browsing is not forced, and I checked "Remember browsing and download history" I've gone to Preferences>Privacy & Security>History, checked "Clear history when Firefox closes", UNchecked everything but "Cache", then restarted the browser Under Preferences>Privacy & Security>Cookies & Site Data, "Delete cookies and site data when Firefox is closed" is NOT checked

So, have I missed anything? Those two sites are two of my startup tabs, and it's a huge pain to log into them every time. (I also have 2FA turned on everywhere I can, so for Google services it's an extra pain, and I won't be able to log in if I don't have my phone handy.)

Thanks in advance for any help!

Asked by MaxH42 2 years ago

Answered by MaxH42 2 years ago

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I am on FF67.0 on Win7Pro and it will not update either automatically or manually.

I am in my late 70s and need software that works as advertised. I will not put up with software that requires lots of my time to keep working. I have a FF account for my… (read more)

I am in my late 70s and need software that works as advertised. I will not put up with software that requires lots of my time to keep working. I have a FF account for my computer (I do not have or want any other devices). I am getting thoroughly sick of the nag screen in top right corner to the point that if I cant solve this soon I WILL move to another browser. Updating is set to Auto, I have tried the other settings and they still did not help so went back to auto. I have downloaded and installed FF69 but it did not pick up any of my bookmarks etc so is totally useless and now my adblock on FF67 is broken.

Asked by mi.tasol 2 years ago

Last reply by Andrew 1 year ago

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I recently refreshed Firefox. Despite the message appearing that passwords and bookmarks would be saved, they have disappeared. Any help please ?

I have tried restoring bookmarks, but the message appears that this is not possible. Also, I can not currently save a bookmark. I click to save the site but nothing happ… (read more)

I have tried restoring bookmarks, but the message appears that this is not possible. Also, I can not currently save a bookmark. I click to save the site but nothing happens. Also on the main Firefox page there is no automated saving of frequently used sites.

Asked by Mikeyboy351 2 years ago

Answered by FredMcD 2 years ago

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Lost all bookmarks after syncing devices

Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from m… (read more)

Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop.

When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them.

Is there any way to find and restore my lost bookmarks?

Asked by Stymied47 2 years ago

Answered by RobertJ 2 years ago