Showing questions tagged: Show all questions

Can I direct Firefox directly to wireless modem AND keep W10 workgroup on wired ethernet?

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem". I would… (read more)

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem".

I would like to cause the PCs to use wifi to access the modem ONLY for internet and Thunderbird, with the workgroup remaining on the wired system.

With both "networks" enabled in W10 the PCs are automatically defaulting to whichever method was enabled 1st. I have no idea how or if I can "split" the flow and cause FF and Tbird ONLY to use wifi.

Asked by alitkowiak 6 hours ago

Last reply by Piterk 15 minutes ago

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (read more)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Asked by Jay 12 hours ago

Last reply by Piterk 19 minutes ago

Firefox 127 - close tab button missing for background tabs when more than 10 tabs opened

In previous versions I was able to open around 15-20 tabs before X button disappeared from them and I was no longer able to close them without activating them first. Now… (read more)

In previous versions I was able to open around 15-20 tabs before X button disappeared from them and I was no longer able to close them without activating them first.

Now this happens much earlier - only 10 tabs is enough on my 1080p 100% scaling desktop and 9 tabs on my 1080p 125% notebook.

X button is present if you have 10 tabs or less, but disappears with 11 tabs, when there is still plenty of space on tabs to click on X!

I compared it to brave and in brave you can still have 22 tabs opened before X button disappears!

Anyone has any method to force presence of x button? This is really annoying as I often have much tabs open and close only 2-3 of them. Now I have to open each one again to be able to close it.

Asked by Piterk 25 minutes ago

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens 11 hours ago

Last reply by Sean Stevens 1 hour ago

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (read more)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk 1 hour ago

Private Windows Separating Against my Will

Even though I have browser.privateWindowSeparation.enabled set on "false", private windows appear separate regardless and it is bothering me. I restarted my browser, logg… (read more)

Even though I have browser.privateWindowSeparation.enabled set on "false", private windows appear separate regardless and it is bothering me. I restarted my browser, logged out and then back in, toggled the setting on and off again, but the damn thing stays in this uncomfortable spot that would be awkward to explain as opposed to simply having it blend in with the other windows innocuously. How do I fix this?

Asked by GremlinBox 1 day ago

Last reply by TyDraniu 1 hour ago

Private browsing window appearing in taskbar

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config. I've had this s… (read more)

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config.

I've had this setting configured ever since the update which completely changed the appearance/behavior or private browsing and it has worked correctly up until today (14/06/24).

Is there a new setting that I have to adjust in order to "merge" the windows together as I'm not a fan of having the private browsing icon on my taskbar.

Asked by danh132345 5 hours ago

Last reply by TyDraniu 1 hour ago

restore my settings

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed.… (read more)

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed. How do I restore my settings?

Asked by westart1 2 hours ago

remove firefox relay from right click menu

Hi there, I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I do… (read more)

Hi there,

I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I don't want it to show on the context menu and I found no such option on the relay extension. Is there a solution to this?

Thank you

Asked by Debra 1 day ago

Last reply by Debra 2 hours ago

Firefox install on external drive

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery… (read more)

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles. Nor is it about where files are downloaded by default.

Windows 11 is consuming nearly all of the C: drive. I badly need to get Firefox (and later Thunderbird) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

Most of the help I've found on the web is clearly outdated.

Thanks. jt

Asked by jonathan67 5 hours ago

Last reply by James 3 hours ago

Nightly help menu doesn't function

Nightly updated this morning and the help menu from the sandwich has stopped working. The menu options display, but none of them function. Mouse click makes the menu disa… (read more)

Nightly updated this morning and the help menu from the sandwich has stopped working. The menu options display, but none of them function. Mouse click makes the menu disappear as if it's going to show the panel attached to the option.

Version: 129.0a1 Build: 20240613093628

Asked by bobfishr 18 hours ago

Last reply by James 4 hours ago

zoom without changing layout

Hi, how can I zoom in and out on websites without changing any display or layout? For example, on some sites, zooming changes the layout of the text so that it all fits o… (read more)

Hi, how can I zoom in and out on websites without changing any display or layout? For example, on some sites, zooming changes the layout of the text so that it all fits on the screen. Or zooming on some sites doesn't affect the size of the images, only the text. How can I zoom in so as to see the page in its original layout but with a wider view, thus preserving the scales of all the elements (as if I were zooming in on a picture) ? (in the screen below, zooming change the relative scale of the elements) Thank you for your help.

Asked by Blobitomousse 18 hours ago

Last reply by cor-el 5 hours ago

  • Solved

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (read more)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Asked by eckuemmel 2 months ago

Answered by eckuemmel 2 months ago

Why can't I change how many instances firefox runs

Hi! I wish to edit my limit on how instances firefox runs but i cant. I searched up how to change but cant find the option for it. It said that i should just untick use r… (read more)

Hi! I wish to edit my limit on how instances firefox runs but i cant. I searched up how to change but cant find the option for it. It said that i should just untick use recommended setting in performance but all that happens is tht i get anotheter option to untick hardware accleration.

Asked by malkarna.jnv 21 hours ago

Last reply by cor-el 6 hours ago

  • Solved

The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (read more)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Asked by soalivetoday 1 day ago

Answered by soalivetoday 14 hours ago

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 month ago

Last reply by cor-el 11 hours ago

You messed up my opening page when i choose the option for Firefox

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps … (read more)

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps turning and turning, and will not ever get to the emails. The same thing happens when i try other favorites buttons on the top of the page. i do not know the correct words to describe what i am trying to say because i am not tech savvy at all. i am a senior citizen who needs my computer to work again. What has happened? i do not understand any of the directions given to me when you have answered me today. i do not understand the details! i am very frustrated right now, and have spent a lot of my day trying to get my computer working the way it did yesterday. What has happened?

Asked by sschwartz55 12 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (read more)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Asked by 8bitorne 3 days ago

Last reply by 8bitorne 12 hours ago