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Mozilla Firefox (64) version update

I received a Mozilla Firefox (64) update notice going for version 132. When it didn't complete, I checked that my version is Firefox ESR115 (115.17.0), which operates wi… (read more)

I received a Mozilla Firefox (64) update notice going for version 132. When it didn't complete, I checked that my version is Firefox ESR115 (115.17.0), which operates with Windows 7-8.1. I have Windows 10, which matches with your version 132. So my question is how do I change/update my Firefox over to match up with Windows 10 and the Version 132 update?

Asked by crc520 16 hours ago

Last reply by James 6 hours ago

Back button not working on Youtube in recent version of Firefox

I'm not exactly sure how to describe this, but I will do my best. I've noticed that since updating to version 132.0.1 of Firefox that something seems to be odd with the w… (read more)

I'm not exactly sure how to describe this, but I will do my best. I've noticed that since updating to version 132.0.1 of Firefox that something seems to be odd with the way the browser is behaving with Youtube. Specifically, the back button isn't behaving as it should. Instead of taking me back to a previous page/video, the back button fades out as if it had indeed gone back to a previous page on the site, but doesn't actively take me to that page. I have to reload the page to get back to that previous page. This, so far, has not occurred on any other website I visit. I'm not sure if this is a glitch in Youtube or in Firefox, however given that this seems to be localized to Youtube, I'm wondering if it's an issue in Youtube that is somehow specific to Firefox itself. I tried this on my phone, and the issue isn't happening there, just on my laptop's version of the browser. This issue was not present in the previous version of Firefox, so I'm not sure what's going on. I am on an older build of Windows 10 as my machine seems incapable of updating to a later build of the OS, but I don't believe this is the cause either since other websites I've visited do not have this issue, so far as I can tell.

Can anyone help in regards to this issue? I'm honestly stumped as to why this is happening and why it seems to be specific to Youtube only.

Asked by Marc7 6 hours ago

firefox upload coming up when trying to insert file (document) in web John Hopkins

I keep getting a firefox upload display for a old file explorer. I should be showing the current file explore data. Why am I getting the message 'firefox upload and not j… (read more)

I keep getting a firefox upload display for a old file explorer. I should be showing the current file explore data. Why am I getting the message 'firefox upload and not just file explorer. When I first check the computer 10 my current updated is displayed un the tag at top as file explorer Thanks, Perry

Asked by frogbadhairday 1 day ago

Reinstalled Fiefox Browser

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can … (read more)

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

Asked by ujmi 1 day ago

Last reply by TyDraniu 1 day ago

XUL runner Error platform version 126 is not compatible with minVersion 125.03 is slowing down the PC

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.0… (read more)

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.03

I cannot find GoogleGoogle Play on my PC and do not use it so I can't delete and re install

Asked by petaodonovan 2 months ago

Last reply by Kiki 1 day ago

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion &l… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 3 months ago

Last reply by Kiki 1 day ago

Firefox won't start up

When I try to start Firefox, the following dialog box appears: XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 12… (read more)

When I try to start Firefox, the following dialog box appears:

XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128.0

Clicking the OK button closes the attempt to start Firefox.

Do I need to reinstall the latest version? If I do, will all my info be saved? Jan

Asked by janhsvec 3 months ago

Last reply by Kiki 1 day ago

  • Archived

SYNC says acct. PW wrong, but using the same PW stored in the cookie!

Factory reset android phone, trying to sync with my account. Tells me my password is wrong, but it's the SAME as what's stored in the cookie! If I try to change it, it te… (read more)

Factory reset android phone, trying to sync with my account. Tells me my password is wrong, but it's the SAME as what's stored in the cookie! If I try to change it, it tells me whatever I've entered as a new password is wrong? Can't win!

Asked by MILESTWEST 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks deselected in Sync

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items. … (read more)

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items.

Asked by MedievalGuy 1 year ago

Last reply by MedievalGuy 1 year ago

Account Data did not sync after re-login

Hi - Wondering if anyone has ideas on how to fix this and recover my bookmarks: 1) Had to reset my Windows 10 laptop which uninstalled Firefox. 2) When I reinstalled fi… (read more)

Hi - Wondering if anyone has ideas on how to fix this and recover my bookmarks:

1) Had to reset my Windows 10 laptop which uninstalled Firefox. 2) When I reinstalled firefox and logged into my account, none of my extensions, bookmarks downloaded or synced 3) I synced my phone (logged into my account correctly with my data) to the firefox on my computer (via QR code), hoping that would fix my laptop's browser syncing issue. Instead it deleted all my phone's firefox bookmarks when it synced with my computer (ugh!)

Is there a way to recover my bookmarks from my phone's firefox or they are all lost? My phone's firefox still has the history but no longer my bookmarks.

Thanks!

Asked by scware12 2 days ago

  • Archived

Show tab previews?

Can I get an explanation for what this does link text Is it supposed to do something different than the windows taskbar mouse thumbnail link text I saw no difference … (read more)

Can I get an explanation for what this does

link text

Is it supposed to do something different than the windows taskbar mouse thumbnail

link text

I saw no difference when enabled.

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago

Firefox preferences

My Firefox 132.0.1 64-bit Windows 10 doesnt remember my settings, as e.g. home page. As soon I exit Firefox the old (default) settings come up (exept my search engine - t… (read more)

My Firefox 132.0.1 64-bit Windows 10 doesnt remember my settings, as e.g. home page. As soon I exit Firefox the old (default) settings come up (exept my search engine - that it remebers). I cannot find any "save settings" any where. Best regards RP

Asked by Rolf Pettersson 3 days ago

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getti… (read more)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Asked by sujoykdas 4 days ago

Last reply by sujoykdas 3 days ago

  • Archived

firefox is missing my language (hebrew) in new update

firefox is missing my language (hebrew) in new the update and i can handle the browser being in english but i can't seem to be able to change the display of the app from … (read more)

firefox is missing my language (hebrew) in new the update and i can handle the browser being in english but i can't seem to be able to change the display of the app from left to right back to right to left

Asked by rotem.karni89 1 year ago

Last reply by cor-el 1 year ago

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Asked by windspring12 3 months ago

Last reply by greg.lenda95 3 days ago

  • Archived

Kaspersky Password manager does not work anymore with Firefox.

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to acc… (read more)

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to access websites using passwords it will not auto fill from Kaspersky. I have the extension installed. Kaspersky works on all other browsers.

Asked by gwwebb30 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Google drive promo blocks original view.

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it. It does not show in Task Manager. Closed all the Google (first name) processes no cha… (read more)

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it.

It does not show in Task Manager. Closed all the Google (first name) processes no change.

Screen shot attached.

Went into firefox help then closed help tab and then original tab OK.

Asked by skier80 1 year ago

Last reply by James 1 year ago