Firefox Support Forum

Hey,

My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I connect to the site, I get prompted to request microphone access from Firefox, but when I press the button the browser doesn't give the permission prompt. I've tried refreshing the site/browser, checking permissions on the address bar and in privacy & security settings, but there's nothing there, and I can't manually give permission to the site.

The only change I've had is that I've recently built a new PC with Windows 11, I'm not sure if there's a compatibility issue and I can't find anything about it. I've considered using another browser but I don't like the alternatives and would really like to just use my default. Any tips?

Hi, Firstly, I'm fairly new to this - so apologies if I don't describe this very well, or leave out any obvious info....

We use PKI certs generated by a third party - and I'm in the process of installing the Vsphere v7 certificate. We've got a process which I've followed once before and been fine. But this time, after I install the certificate, Firefox gives me a "SEC_ERROR_CERT_NOT_IN_NAME_SPACE" error. The only other Browser we have on our system is IE. When I entered the url of the Vsphere server, in IE - it did give me the Vsphere login screen OK. When I clicked on the padlock in the address bar, the new certificate was there, complete with its chain (Root CA and intermediate) and the dates were as expected. So it look like the PKI cert install has worked. However, I need it to work in Firefox. I'm a bit out of ideas. I did find this post:

https://security.stackexchange.com/questions/188914/certifying-authority-for-this-certificate-is-not-permitted-to-issue-a-certificat

But when I checked the Permitted name constraints of our intermediate CA, the expected domain was in there, so I assumed that wasn't the issue (if I've understood this correctly). Any thoughts would be much appreciated. Thanks.

Not secure website home accessible, but none of the pages under it. Unable to mark pages for not secure browsing. I marked the home site for not secure browsing OK. But no pages under it will open. There does not seem to be a way to tell the browser to ignore the security requirement for all pages in this website.

I get a "Potential Security Risk" warning when trying to access a Spanish government website in order to download a digital signature (which is required for all interaction with government agencies, etc.) From what I've read, Firefox is blocking this site and there is no way to override this. Is that true? If this is the case, (although I have used Firefox forever) would it be advisable to switch to Chrome or some other browser? It is essential to be able to access this site. Thanks so much for help with this!

Is it possible for Mozilla to add a setting to Firefox that blocks .zip and .mov links from ever opening even if clicked on since a big part of the .zip links are being used to infect computers with malware

Hi,

Firefox issues warning while accessing websites which are signed by Internal CAs. However, we could see the same website working fine with Microsoft Edge, Google Chrome, etc.

Firefox work fine while accessing websites which are signed by Public CAs. The issue is only with websites signed with internal / Private CAs.

Below is the error message:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to "XXXX.XXXXX.com". If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

In our site we trigger popup window with form being submitted with POST method and target="_blank". This is done so it opens 3rd party web app in new window. However, when popup windows are blocked for our page it (correctly) blocks popup, asking user if it should allow popup window. No complaints here. However, when user allows page to show popups, or allows for a single popup, while it opens in new page - it tries to open the URL with GET method, and not with POST, as originally intended, breaking our app. Now of course user can just re-trigger the form and now with allowed popups it will work. But should user not want to allow all future popups to be shown, there's no way for them to open a single popup with firefox switching method (and possibly losing form data?)

When I go to youtube.com in firefox it redirects me to https://secure.winred.com/save-america-joint-fundraising-committee/google031723/?utm_medium=ad&utm_source=ci_d_google&utm_content=kw002_na&gclid=EAIaIQobChMIx7rq04KK_wIV4-jjBx34MgztEAAYASAAEgKXMfD_BwE&exitintent=true. This only happens in firefox, not chrome or edge. How can I prevent this from happening?

Firefox keeps asking me for my primary password EVERY time I open the browser. It's very annoying. This article did not help me. I don't use the anti-virus softwares mentioned in the article, and I removed my primary password and set it up again and I still get the pop up every time I open Firefox.

Does anybody know what causes this?

I use Firefox in 4 different devices and only one shows the vulnerable passwords and all of them are synced and also all of them have the same settings.

Any idea as to what may be going on and how to solve it?

Thanks.

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlane to use Relay would i loose all the passwords saved in Dashlane?

I would like to monitor what websites, who he gets and sends email to and so on. He does know to delete his history right after he's done using my company. Can I still get this information even thou he has deleted it from his history? If so, how?

Thanks, Sam

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

i receive an email and they have a link to open a video, when I click the spot to open the video I get this message

We have found some suspicious activity in this client's account and this link had been blocked for your safety.

We apologise for any inconvenience caused. If you think the link is safe, please contact the sender of the email.

I think something is blocking me on purpose from opening the link Tom