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access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 4 hours ago

Last reply by Mary 3 minutes ago

Firefox Themes

Some time ago, my colour scheme in Firefox changed. I spent hours getting it back to what I wanted. Recently, following a PC restart it happened again, now I can't recove… (read more)

Some time ago, my colour scheme in Firefox changed. I spent hours getting it back to what I wanted. Recently, following a PC restart it happened again, now I can't recover my original Theme. Worse, 2 website's, ASDA & Tesco have changed colour to purple making it very difficult for my wife to read. It makes no difference to these websites whichever theme I set. When I open the same websites on Google Chrome, they appear normally. I have used Firefox for many years but now it gets ever more complicated making it more difficult to use. Often, if I need to update anything financial with suppliers, it fails to do so, then I have to switch to Google Chrome which works without any problems.

PS I tried to add images both by word doc. & PDF but clicking the 'Browse' button below could not find them in my explorer, they are there.

Asked by TJames 13 hours ago

Last reply by jscher2000 13 minutes ago

Embedded google calendar not showing

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one … (read more)

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

Asked by davet354tfd 7 hours ago

Last reply by jscher2000 31 minutes ago

opensubtitles breach

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com This email did not appear in the Open Subtitles breach. No other… (read more)

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com

This email did not appear in the Open Subtitles breach. No other breaches found from a basic search".

how did you know about my use of opensubtitles and POSSIBLE inclusion with those affected?

Thank you.

Asked by R.1C 11 hours ago

Last reply by jscher2000 55 minutes ago

I am my own Administrator yet, someone or thing has taken over that job from me.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being mana… (read more)

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

Asked by NTLS 1 hour ago

Last reply by cor-el 57 minutes ago

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 8 hours ago

Last reply by jonzn4SUSE 1 hour ago

won't work at all

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1… (read more)

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1.dll is not functioning or something. Another item: A box tells me to turn off Firefox -- after I have uninstalled Firefox. The program opens and remains totally inert. I spent hours last night and finally it worked -- wonderful. This morning nothing worked. Uninstall -- install ad nauseum. Nothing works. I am writing you.

Jack Simons

Asked by jackhsimons 3 hours ago

Last reply by Bithiah 1 hour ago

Outlook emails sent to draft folder whilst being typed

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seem… (read more)

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seems to be no reason for it to be happening.

Asked by jackie_pugh 1 hour ago

  • Solved

Startup/home pages

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them. … (read more)

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them.

Asked by deanmaynard 2 hours ago

Answered by cor-el 1 hour ago

  • Solved

FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (read more)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Asked by shelbywoo1 6 hours ago

Answered by jscher2000 3 hours ago

Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address w… (read more)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

Asked by heng96 1 day ago

Last reply by cor-el 2 hours ago

  • Solved

BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 5 hours ago

Answered by jscher2000 3 hours ago

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY 3 days ago

Last reply by DOLSZOWY 3 hours ago

irritating message and no home page

Hi. A few days ago my browser started misbehaving. On opening, instead of going straight to my home page, i got the following message: Sorry. We’re having trouble getting… (read more)

Hi. A few days ago my browser started misbehaving. On opening, instead of going straight to my home page, i got the following message:

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

I didn't want my last browsing session back. Also, thinking about it, when i close the browser recently, it did just that...close. Without asking me if I wanted to close all the tabs. Presumably the two issues are related.

Asked by alistair7 8 hours ago

Last reply by cor-el 3 hours ago

browser is blocking screen share

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferenc… (read more)

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferences, gone to Mozilla site eeeeekkkkk. Is there an easy was to navigate an 'unblock', thanks, j

[email removed from public]

Asked by joannanash 5 hours ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 4 hours ago

Opening Outlook 365 email in browser fails

When Outlook 365 email says" If there are problems with how this message is displayed, click here to open in browser". Click but Firefox fails to get email but shows mess… (read more)

When Outlook 365 email says" If there are problems with how this message is displayed, click here to open in browser". Click but Firefox fails to get email but shows message: File not found Firefox can’t find the file at /C:/Users/Martin Baker/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/XAIZC4CT/email.mht.

Asked by Baker59 6 hours ago

Last reply by jscher2000 6 hours ago

Colorway Software???

WHY did I get a screen from Colorway Software when I opened my browser this morning. I was unable to close my Firefox browser. I could not use my browser. Why was use o… (read more)

WHY did I get a screen from Colorway Software when I opened my browser this morning.

I was unable to close my Firefox browser.

I could not use my browser. Why was use of my Firefox blocked?

The messages were to click on a button to use Colorway or to use my original theme.

This looks like a SCAM or TROJAN attack.

WHY DID THIS COME UP??????

Can I trust Firefox to be safe???

Gary

Asked by vol1970 8 hours ago

Last reply by jscher2000 6 hours ago