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Can't log into HSA Bank web site (and others) using Firefox on Sonoma

Hello: I am attempting to login to the HSA Bank website using Firefox on Sonoma iOS. I enter my user name and then password. It then prompts me to send a security code… (read more)

Hello:

I am attempting to login to the HSA Bank website using Firefox on Sonoma iOS.

I enter my user name and then password. It then prompts me to send a security code. I receive the security code and enter it.

The website then says "Unable to sign in. Please ensure that your device's time is in sync, then try again." I have changed my Mac's system clock many many times and it does not help.

Also of note, I have been having this problem for about a year, but am able to access the site on my iPhone using Safari. Today, I just updated my Mac to the latest iOS, Sonoma, and I was able to get into the HSA site on my Mac for the first time in over a year. Later in the day, the same previous problem occurred when I tried to log into the HSA bank web site again.

I have tried to clear data and cache. It has not helped. I tried to use troubleshoot mode in Firefox and it did not work. I don't have any enabled extensions.

I have tried with Chrome and it gives me the same error, but it worked on Chrome earlier in the day.

Also of note, I haven't been able to get into my Hawaiian Airlines web site (I can also get into it using iPhone and Safari), but was able to login using my Mac shortly after updating to Sonoma, but can't login in now. That error says "Your session has expired. Please log in again" after entering the username and password.

I am able to get into the Hawaiian Airlines site using Chrome.

I am able to get into a vast majority of my web sites using Firefox, just these two web sites are giving me problems.

It is very frustrating that everything was working with the new Sonoma iOS, but now something has made logging into these web site stop working.

Any help would be much appreciated.

Thank you very much.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have Sonoma which is macOS 14.2.x

Asked by kirkdeniro 2 months ago

updated firefox turned on yahoo email notification sounds

I recently updated firefox and, for the first time ever, I started getting email notifications in the form of a sound and I cannot figure out how to turn them off. macOS… (read more)

I recently updated firefox and, for the first time ever, I started getting email notifications in the form of a sound and I cannot figure out how to turn them off. macOS Monterey version 12.6.5



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by terryadkison 2 months ago

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Last reply by Bobbitz1944 3 months ago

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I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, including Facebook. Even after refreshing and attempting to troubleshoot, the issue persists.

I have noticed that the font and text work normally in Firefox's troubleshooting off mode. I have even attached a photo of the issue for reference.

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Asked by Motzko2 4 months ago

Last reply by zeroknight 4 months ago

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Last reply by zeroknight 4 months ago

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I've been using Firefox for iOS for several years and know how to use it at a basic level. Just in the last couple of weeks, it doesn't want to open any buttons. That m… (read more)

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Any reasons you can think of? It seems to be up to date? Version is 119.0.1 (64-bit). Thanks!

Asked by ks_francis 4 months ago

Answered by cor-el 4 months ago

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Asked by meredithcr 1 year ago

Last reply by meredithcr 1 year ago

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I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is… (read more)

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Asked by Fester 4 months ago

Last reply by cor-el 4 months ago

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I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work.… (read more)

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords fixed link to kb article. aw). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

Asked by Alexandre Huat 1 year ago

Last reply by Alexandre Huat 1 year ago

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This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 1 year ago

Last reply by Sabine 1 year ago

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Asked by Donovan 1 year ago

Last reply by Terry 1 year ago

  • Archived

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Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Asked by Ambivalent 1 year ago

Last reply by Ambivalent 1 year ago

Firefox saved passwords not functioning on new iMac.

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are n… (read more)

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are not letting me sign in, either through saved pws, or doing it manually. A few others seem to work okay. I've tried a few on Safari, where they work, so I suspect I have to change a setting in Firefox. But what? Any advice gratefully received.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by djohnson6 5 months ago

Last reply by cor-el 5 months ago

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youtube: Ad blockers violate YouTube's Terms of Service - i have no adblockers (extensions) on this NEW (installed 10/19/23) firefox on imac or on my macbookpro (which still allows me to watch youtube).




/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and macbook.

Asked by villager 5 months ago

Last reply by cor-el 5 months ago

Latest upgrade to MACOS Firefox will not show comments section on Wal Street Journal's Editorial or Commentary articles. Safari and MS Edge will.

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articl… (read more)

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articles. Safari and MS Edge will. I have checked preferences and do not see any settings that have changed. Any suggestions?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by navarresama 5 months ago

Last reply by zeroknight 5 months ago