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logins

firefox had me refresh browser and it updated or so,ething... and all my login user information including passwords were dumped... i have old user data but cant figure ou… (read more)

firefox had me refresh browser and it updated or so,ething... and all my login user information including passwords were dumped... i have old user data but cant figure out how to copy login and key files from old user data file to my current/only profile

Asked by rev.420 3 days ago

Last reply by cor-el 3 days ago

problems with attachments when sending email in aol

When I click on browse to try to select an attachment from my MAC for an aol email, about 70% of the time, I get the eternal spinning ball and have to Force Quit Firefox.… (read more)

When I click on browse to try to select an attachment from my MAC for an aol email, about 70% of the time, I get the eternal spinning ball and have to Force Quit Firefox. Problem started a few months ago. Never used to have this problem.

Thanks.

Asked by weezmad 6 days ago

Netflix saying, "Looks like your browser is no longer supported. Error Code F7121-3078" after latest Widevine update

I have the latest version of Firefox 78.15.0esr (64-bit) on my Macbook Pro. Netflix says, "Looks like your browser is no longer supported. Please install the latest ver… (read more)

I have the latest version of Firefox 78.15.0esr (64-bit) on my Macbook Pro. Netflix says, "Looks like your browser is no longer supported. Please install the latest version or install another browser. Error Code F7121-3078" (see image 1).

Netflix streaming works fine on Opera, but I can't get it working on Firefox, even though it was working fine on Firefox a couple of days ago (Sept 15, 2022). Any help you can offer would be appreciated very much. I have two plug ins: Facebook Container and EFF Privacy Badger. There is no update available to update Firefox. It appears that when the new version of Widevine updated yesterday (see image 2), the browser stopped working for streaming on Netflix. Widevine version 4.10.2209.1 (updated Sept 16, 2022).

Asked by ramseyrabie 1 week ago

Last reply by James 1 week ago

Downloads intermittent on Chessgames.com but only with Firefox

Basically same as archived thread "download" (https://support.mozilla.org/en-US/questions/1328091). I've tried all the suggestions; none worked. Might have same problem… (read more)

Basically same as archived thread "download" (https://support.mozilla.org/en-US/questions/1328091). I've tried all the suggestions; none worked. Might have same problem in Safari, but never with Chrome. Also, only started with Firefox 2 days ago. Refreshing page sometimes helps, usually doesn't. It's like trying to start a fire with a flint spark. It either "goes" or it doesn't. Very weird. Btw, when it goes, link turns purple. When it fails, link stays blue.

Asked by czxcz2 1 week ago

Being blocked

I am unable to sign up for a credit card. The application form does not come up. There is the possibility that it is being blocked, perhaps by a cookie, perhaps by a secu… (read more)

I am unable to sign up for a credit card. The application form does not come up. There is the possibility that it is being blocked, perhaps by a cookie, perhaps by a security feature in the Browser. How do I turn off whatever is blocking the form from popping up?

Lewis

Asked by Lewis7 2 weeks ago

Last reply by Lewis7 2 weeks ago

How do I stop Firefox from adding “HTTP” or “HTTPS” to a URL address?

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTT… (read more)

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTTPS" to the address, so Firefox says, “Unable to connect.” I am able to access my modem page without Firefox adding anything to the address. The instructions I found (at Support.mozilla.org/en-US/kb/https-only-prefs) say to disable or insert exceptions in the “HTTPS only" option on the “Privacy and Security” section of Firefox Preferences. However, there is NO "HTTPS only" selection in my Preferences (Version 78.150esr). The other suggestion, to “Click the Lock icon in the address bar,” will not work because there is no Lock icon in the address bar with this address. I have "Use the address bar for search. . ." unchecked in the "Search" section of Firefox Preferences. I also tried unchecking “Provide search suggestions,” disabling all of my Firefox extensions, and using “non-private browsing” mode. Safari browser will not connect to this URL either. Help!

Asked by katb1 1 month ago

Last reply by cor-el 1 month ago

sycning two firefox accounts

Hi I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com. I al… (read more)

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

Asked by robinpegden 1 month ago

Last reply by cor-el 1 month ago

78.15.0esr (64-bit) Obsolete not approved browser on many and increasingly more sites!!!

This is becoming a real problem. I still use a very powerful iMac. I actually have 5 Mac's, and a couple of Window's PC's that I use for consulting work. Apple has rea… (read more)

This is becoming a real problem. I still use a very powerful iMac.

I actually have 5 Mac's, and a couple of Window's PC's that I use for consulting work.

Apple has really hurt their iMac older customer market with their new file system, APFS.

They have impacted negatively a lot of their customers because more customers are using older machines to do work.


I still use Mac OS 10.11.6. It is older OS, but not that old.

You have millions of customers using back leveled machines both Mac, and OS.

I find it disturbing when I get the message browser no longer supported and the web site does not launch, and Mozilla does not have upgrades to make their browser work on mostly all machines.

You folks need to have a more universal approach to browser compatibility.

This is not working for me. What are my options????

Please advise,

Asked by rlmrlm 1 month ago

Failed ESR update, not compatable with old operating system. Seemd to have replaced old ESR with 77.0.1 (64-bit)

Firefox was crashing, installed update under "about firefox". Launched and error said: Needs newer version of operating system. What to do? Have followed all the help art… (read more)

Firefox was crashing, installed update under "about firefox". Launched and error said: Needs newer version of operating system. What to do? Have followed all the help articles and it does not see my previous profile only the new profile shows.

Asked by rick.dehoff 1 month ago

Firefox Yelp not displaying Yelp search data, blank window!

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA Using Firefox I can no longer search for Yelp support. Blank, empty windows. … (read more)

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA

Using Firefox I can no longer search for Yelp support.

Blank, empty windows.

Asked by rlmrlm 2 months ago

Last reply by cor-el 2 months ago

Pocket Recommendations

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article w… (read more)

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article was up for about 30 seconds a graphic appeared that showed a large metal looking sphere and was suppose to augment the article. This graphic completely locked up my computer. I am running an ancient iMac, mid-2007, and it took bringing down my wi-fi network and a little frustration to get my computer unfrozen. Please take down this article.

Asked by Dallas-OR 2 months ago

Last reply by Paul 2 months ago

Amazon history view list

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but th… (read more)

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but then again why aill it work with other browser....

Asked by verifab 2 months ago

Last reply by jonzn4SUSE 2 months ago

browser security

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew secu… (read more)

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

Asked by bjm786 2 months ago

Last reply by Paul 2 months ago

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says I… (read more)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 3 months ago

Last reply by James 2 months ago

El Capitan no longer supported!

Dear Crewmembers, My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra.… (read more)

Dear Crewmembers,

My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra. Are there any possible solutions to the limitations I am currently in?

Kind regards, Fiona

Asked by fhweir 3 months ago

Last reply by cor-el 3 months ago

I CANNOT DELETE BOOKMARKS FROM FIREFOX-THIS IS RIDICULOUS

I AM IRATE. I AM SIMPLY TRYING TO DELETE BOOKMARK, BOOKMARK FOLDERS AND THE "OTHER BOOKMARKS" FOLDER FROM FIREFOX AND THEY WILL NOT DELETE. HOW CAN SOMETHING SO SIMPLE BE… (read more)

I AM IRATE. I AM SIMPLY TRYING TO DELETE BOOKMARK, BOOKMARK FOLDERS AND THE "OTHER BOOKMARKS" FOLDER FROM FIREFOX AND THEY WILL NOT DELETE. HOW CAN SOMETHING SO SIMPLE BE THIS MUCH TROUBLE. THIS SHOULD BE SIMPLE. I AM USING A MAC PRO.

Asked by nolancmp 3 months ago

Last reply by cor-el 3 months ago