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All searches give 3 - 5 "results" & duplicate them until I reach "no more results"

I have been trying to find a solution for this problem for several months with zero results. I use duckduckgo search. No matter what I search for, or how I word it I get… (read more)

I have been trying to find a solution for this problem for several months with zero results.

I use duckduckgo search. No matter what I search for, or how I word it I get "results" from 3 - 5 websites (2 of which are usually amazon & youtube - even though I'm not shopping or looking for a video). None of the non-results are remotely relevant, but they are the only results I get... Duplicated... Until I hit the "no more results" brick wall. And speaking of youtube... When I am looking for a video (audiobooks usually) my "results" consist of 3 or 4 channels (always the same 3 or 4). I get several videos from each of the channels & duplicates of those same videos then I slam up against the "no more results" brick wall.

I've cleared caches & cookies & stored data. I've deleted search history, cleared search history, paused search history, etc... Those things produce no changes whatsoever. I searched (at a friend's house on her computer) for information. The results might or might not have been relevant. It involves inserting great huge heaps of java-script into my machine. In spite of being computer illiterate, I'm not stupid. So, no I didn't copy or paste any script or download anything.

Everything I know about computers I had to figure out for myself. The most important discovery I made is that the way computers function is perfectly logical - frequently unreasonable, but always logical. That's why although I am computer-illiterate, I'm not computer-dysfunctional. I've been able to make laptops, tablets & android phones do things the experts & professionals said were impossible. But if people try to explain stuff to me by speaking computer code, all I hear is whah, whah, whah (like in the way grownups talk in the Charlie Brown cartoons).

I sincerely appreciate any information or suggestions anyone can offer. Just give it to me in plain english. I'm an intelligent adult who grew up in a socially-insignificant school district.

Thanks in advance to all!

Asked by kris_the_ghost 1 month ago

Last reply by cor-el 1 month ago

Broken Dowloads

Hi, I was downloading a few videos last night and the last one seemed to get stuck. Completely done, .part was gone but would not finish. I could not pause it either. Lef… (read more)

Hi, I was downloading a few videos last night and the last one seemed to get stuck. Completely done, .part was gone but would not finish. I could not pause it either. Left in the downloads as "unknown time left". Downloading it again finished with no problem but was left with a file I could not delete. I tried downloading a couple other things and they too got stuck. I used an addon download manager that removed them from Firefox's download progress but could not delete them. I tried using cmd to delete them and had no luck being able to delete them that way. So I am stuck with 1 at "unknown time", 1 file at .98 gb, 2 files with 0 bytes and 3 .part that I cannot remove.

Edit: Restarting let me delete them. I'm just worried as to why they wouldn't finish now

Asked by Cmc 1 month ago

Last reply by Dropa 1 month ago

Virtual assistant on Nationwide building Society uk won't work with Firefox 87.0

Firstly, I prefer not to use the latest version of Firefox and don't wish to get involved in a discussion regarding this decision. After contacting the above UK bank rega… (read more)

Firstly, I prefer not to use the latest version of Firefox and don't wish to get involved in a discussion regarding this decision.

After contacting the above UK bank regarding my inability to access their virtual assistant in order to send them a message (a new function they've come up with), after going through all troubleshooting methods they suggested (clear cache, delete cookies), I was eventually told that this is a recognised problem with Firefox, and was advised to go to Microsoft Edge.

Obviously I don't want to do this.

Is there a way round this, please?

Asked by silverman166 2 months ago

  • Archived

How do I paste unformatted text into Firefox ?

I'm trying to paste text into a text field so that I can list stuff for sale on eBay. When I paste what I've written in my word processor (LibreOffice) the text I paste … (read more)

I'm trying to paste text into a text field so that I can list stuff for sale on eBay. When I paste what I've written in my word processor (LibreOffice) the text I paste will not change to the text style I have preset in the text field for my eBay listing. If I were doing this in another word processor I would be able to use a Paste Special command so that the text I'm pasting would automatically change to fit the text style already in use in the document.

Does Firefox not support this ???? Why Not?????

Asked by jcs1234 6 months ago

Last reply by Terry 5 months ago

  • Archived

Ad Blocker ad blocker in menu bar and cannot be removed

Hello, In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block. This supposed ad blocker is not blocking ads and cannot be uninstall… (read more)

Hello,

In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block.

This supposed ad blocker is not blocking ads and cannot be uninstalled; it does not show up as an extension or add-on.

I also interferes with other ad blockers like Ad Block, so I had to uninstall the latter

The symbol for this Ad Blocker in the menu/toolbar at the top is a shadowed, almost invisible, backward hand, the mirror opposite of the hand symbol Ad Block uses as its insignia.

I cannot find any information about this Ad Blocker ad blocker online.

Does anyone know about it and how to get rid of it?

Also - I've run three version of anti-malware software and none found it or got rid of it.

Thank you

Asked by tvhodony 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Updating Firefox browser on MacOS

Installed version of Firefox browser is 87. When attempting to update from both the About window and the preferences it says 'Firefox is up to date' even though the curre… (read more)

Installed version of Firefox browser is 87. When attempting to update from both the About window and the preferences it says 'Firefox is up to date' even though the current version is 95.

MacOS 10.15 with 64bit version installed. How can this issue be fixed? Or, what is the 'right' way to install latest version without removing installed version (so no settings/data is lost)?

Thank you.

Asked by mff56 8 months ago

Last reply by mff56 8 months ago

  • Solved
  • Archived

New install of ublock origin - cannot find the icon

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manuall… (read more)

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manually go in and change the settings on this plugin in the add-ons screen but there is no icon anywhere to go in quicker or to show a report of how many items were blocked. When I try to Customize my toolbars, the icon is not available there either. The nearest threads I can find on this topic are from 2018 and their solutions are very basic use. Yes, of course I restarted the browser. TIA.


uBlock Origin: 1.39.0 Firefox: 87 filterset (summary):

 network: 83588
 cosmetic: 80376
 scriptlet: 18231
 html: 598

listset (total-discarded, last updated):

 added: 
   adguard-annoyance: 47817-586, now
 default: 
   ublock-filters: 30169-27, now
   ublock-badware: 3455-1, now
   ublock-privacy: 182-0, now
   ublock-abuse: 70-0, now
   ublock-unbreak: 1706-0, now
   easylist: 61109-543, now
   easyprivacy: 26327-473, now
   urlhaus-1: 10038-0, now
   plowe-0: 3699-3, now

filterset (user): [empty] modifiedUserSettings: [none] modifiedHiddenSettings: [none] supportStats:

 launchToReadiness: 1924
 launchFromSelfie: false

Asked by dlafontaine2 8 months ago

Answered by dlafontaine2 8 months ago

  • Archived

Still waiting waiting waiting for FB Purity plug-in update to get approved

Any idea why it is taking such a long time to get the updated version of FB Purity, 33.6 plug-in approved so that the end user (me) can download it? Firefox currently onl… (read more)

Any idea why it is taking such a long time to get the updated version of FB Purity, 33.6 plug-in approved so that the end user (me) can download it? Firefox currently only recognizes 33.2. It is available for Edge and Chrome. I prefer not to get tangled with the other options. If I do, it's probably going to be to dump FF altogether.

https://www.fbpurity.com/news/

Asked by dlafontaine2 9 months ago

Last reply by Amelia 9 months ago

  • Archived

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 1 year ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Change of ID

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time and … (read more)

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time and Yahoo is my ID for many applications so why has this happened ? If something like this can change unknowns to me does this mean that Google has control of my MAC and FireFox and its content .??

Asked by dwnunderoz@mail.com 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Tab bar (all tabs) missing in Firefox 90

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing. I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu… (read more)

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing.

I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar Bookmarks Toolbar Tab bar

(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.)

The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty.

Any ideas on how to fix? (Yes, I have done the Google.)

Asked by RemySecor 10 months ago

Answered by cor-el 10 months ago

  • Archived

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 11 months ago

Last reply by Terry 10 months ago

  • Archived

Firefox losing history

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate sea… (read more)

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

Asked by empleat 1 year ago

Last reply by empleat 10 months ago

  • Archived

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 1 year ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Firefox v87.0 now "not responding" constantly under Win10

Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, char… (read more)

Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, character entry is impossible, scrolling can't be invoked, and even clicks on other open tabs are ignored. (As an example, it has required more than 5 minutes to enter this text so far, even though I am now running in Safe Mode.)

Memory and system utilization usage is unchanged from earlier views under Task Manager (FF with many windows/tabs open may take on average 1524MB out of 32GB on the machine, and perhaps 5% of the cores, more or less).

I have opened no new or never-used-before tabs in this period, and have also closed a handful of them to see whether that produced any difference in these symptoms. (It did not.)

As mentioned I am operating in Safe Mode and these errors persist. In any case my only add-on is Adblock Plus. I upgraded FF to v87.0 last night on the chance that the version change would make a difference, with negative results.

At the moment Troubleshooting info indicates that I have "9/9" Multiprocess Windows, and I will try to include an image from that page.

These hangs occur in all windows, so the fundamental problem appears to be in a more basic process.

No other function on the pc is misbehaving in any way, but FF itself is now nearly unusable.

The only temporary cure I have found is to restart FF, after which there are no occurrences of non-responsive windows for a period of only 3 minutes to 15 minutes (during which FF memory and cpu utilization are generally constant).

Reinstalling FireFox or engaging in further profile updates or about:config changes are all well in scope for this problem determination. The one restriction here is that I cannot afford to lose my current windows/tab entries.

Many thanks in advance for all assistance, questions, and suggestions!

Asked by lie-group 1 year ago

Answered by Graymatter 1 year ago

  • Archived

"Your browser is being managed by your organization"

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage… (read more)

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Asked by Heckle Spackle & Hyde 1 year ago

Last reply by saull28 11 months ago

  • Archived

Voice Input Not Supported

Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I w… (read more)

Hi, I've been using the Mozilla Firefox browser for a while now and I have noticed that i can not use my microphone to speak anywhere. For example, I can't speak what I want to say on Google Translate, & I can't talk in voice chats on Discord (random examples). It always says that voice input is not supported. May I know why your browser doesn't support voice input?

Asked by Cookie 1 year ago

Last reply by carolclark12 11 months ago

  • Archived

"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the … (read more)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 1 year ago

Last reply by Terry 11 months ago

  • Archived

Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (read more)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 1 year ago

Last reply by FredMcD 11 months ago