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Private session should not be stored and

Why is the sessionstore.jsonlz4 generated from a private firefox window ? It is not private anymore if the session is stored in place of the regular session, which b… (read more)

Why is the sessionstore.jsonlz4 generated from a private firefox window ? It is not private anymore if the session is stored in place of the regular session, which by the way happens not to be generated when the regular firefox window is closed while a private firefox window is still open. The private firefox window should have no effect on the regular session storage and should never be stored, all this is very confusing.

Asked by Lei12 48 minutes ago

Last reply by jscher2000 - Support Volunteer 5 minutes ago

firefox browser is not working properly on several web pages.

i am quite pissed. i ve been looking for a possibility to ask for help in german language. though i am logged in to the firefox browser i have been constantly asked to lo… (read more)

i am quite pissed. i ve been looking for a possibility to ask for help in german language. though i am logged in to the firefox browser i have been constantly asked to log in or create a profil, switched to different pages or just running in circles. quite kafkaesque.

at last i have somehow found this possibility.

i am using firefox browser for a very long time now on different platforms, all my relevant data is saved within.

lately i have realised, that webpages are not loaded properly. after trying the same on chrome, i ve seen, that everything is working fine there.

last example: https://www.aldi-sued.de/de/hilfe-und-kontakt.html

the chat was loading, and didnt get "loaded". in chrome the chat was accessible in a second.

why does this happen? what can be done, to get firefox working as expected?

Asked by dundo 2 hours ago

Missing Group Tabs

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and s… (read more)

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Asked by Allyson Marie Vicera 12 hours ago

Last reply by TyDraniu 2 hours ago

Reports of "Trojan blocked" when I am on the Mozilla website

Why am I receiving repeated warnings from Malwarebytes about blocking every-day websites due to a "Trojan"? The sites include Gmail, Ancestry.com, Newspapers.com and oth… (read more)

Why am I receiving repeated warnings from Malwarebytes about blocking every-day websites due to a "Trojan"? The sites include Gmail, Ancestry.com, Newspapers.com and others.

The report warnings are being generated by the Malwarebytes program on my PC. They are confusing to me. I am running Windows 11. The warnings are being logged by the Malwarebytes program in the "Web Protection" section of its "Detection History" web page. In every instance, the log reports are the same: in the URL identification column there is no identification of the URL, only repeated instances of "N/A"; the IP address is identical for all the warnings; the port is always "0"; the file column alternates from "C:\Program Files\Mozilla\Mozilla VPN\Mozilla VPN.exe" to "System" and back again to "C:\Program Files\Mozilla\Mozilla VPN\Mozilla VPN.exe"; in the final column of the log, the Date column, the warnings began last evening, Monday the 12th, at 6:50 p.m. and have now extended to to a total nine warnings.

Even as I was writing this communication, the Malwarebytes warning popped up on my screen, telling me that this website and this web page are blocked due to the presence of a Trojan.

Is my PC infected? The Malwarebytes "scan" reports no "detections." I am at a loss.

Asked by mark.frazier.lloyd 2 hours ago

Firefox doesn't remember which desktop windows should open on

I recently reinstalled Windows 11, Firefox used to remember which windows I had on which desktops and would open the appropriate windows on Desktop 1, Desktop 2, etc when… (read more)

I recently reinstalled Windows 11, Firefox used to remember which windows I had on which desktops and would open the appropriate windows on Desktop 1, Desktop 2, etc when I restarted my computer. It doesn't do that anymore. Every time I close Firefox and reopen it, it opens every single window on Desktop 1. Weirdly, even if I reorder my desktops, it'll still open every window on whichever desktop used to be Desktop 1, even if the number has changed.

I've tried deleting xulstore.json, refreshing Firefox, and even uninstalling Firefox and deleting all of Mozilla's files in every directory, but it just won't open the windows on the desktop I had moved them to.

Asked by Dogguss 4 hours ago

vertical tabs bug

i played with the size of vertical tabs on the left. i resized the bar so that it is not displayed at all. anyone had same issue?

Asked by Dima Lee 6 hours ago