Showing questions tagged: Show all questions

Upgrading Firefox on MacOS 10.11.8

Hi I have a Mac system 10.11.8. I downloaded the upgrade for Firefox, deleting the older system. Can you send me a link to reinstall the older system? [Email removed for … (read more)

Hi I have a Mac system 10.11.8. I downloaded the upgrade for Firefox, deleting the older system. Can you send me a link to reinstall the older system? [Email removed for security & privacy reasons]

Asked by m.linzey 11 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

  • Solved

Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Notic… (read more)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

Firefox Won't Open

I'm trying to download Firefox, but it simply refuses to open. I've only gotten it to open twice, when I downloaded it from the Microsoft Store (which still doesn't work… (read more)

I'm trying to download Firefox, but it simply refuses to open. I've only gotten it to open twice, when I downloaded it from the Microsoft Store (which still doesn't work unless I've absolutely cleared my computer of any trace of the Firefox I download from there), but when I tried to open it back up again after turning my laptop off/putting it to sleep, it didn't open.

  I install it from this website otherwise.  I'm on Windows 10 with a laptop, and I've already checked that my storage isn't the issue (I've had it bug apps out on me one too many times).  I've uninstalled everything my computer would tell me exists in relation to Firefox before reinstalling it, but it still doesn't open.
  And when I say it doesn't open, I don't mean it loads slowly or doesn't pull any website up.  I mean for half a second, I see the outline of a window (sometimes windowed, sometimes not, usually with the minimize, windowed, and x on it but not 100% of the time), occasionally a black inside, before it's gone.  I check my running apps and it's not there.  I've tried running it as Admin, making it my default browser, trying to find if there's a 'fix' option for it (as far as I'm tracking, there isn't), running compatibility troubleshooting, restarting my computer, refreshing when it asks me to try, reinstalling when that doesn't work, and properly more I'm forgetting about.
  I really like Firefox, genuinely, I do, I used to use it on an old computer, but I can't open it and therefore can't use it.
  When I opened it off the Microsoft Store, I did sync my Chrome information to it, but I believe I deleted that (I may be mistaken, though), and even if that did pose a problem it still didn't work when I originally tried to download it off of here.  Sorry for the long(?) question, I'm just trying to cover every detail I can think to cover.
  (Warning, I'm a little bad with following detailed instructions, so if any help could be simplified if possible that would help me a lot, thank you for any help anyone can provide!)

Asked by Fireflytm 1 day ago

Last reply by Fireflytm 14 hours ago

Installing an independent second copy of Firefox

I want to install a copy of the current version of Firefox on a Win 10 computer that already has an ESR copy of Firefox running on it, without overwriting any of the exis… (read more)

I want to install a copy of the current version of Firefox on a Win 10 computer that already has an ESR copy of Firefox running on it, without overwriting any of the existing Firefox configurations, that can be run independently of the first install.

How do I do this?

Asked by portman 3 days ago

Last reply by portman 19 hours ago

Download history gets deleted by itself

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my setti… (read more)

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my settings, nothing really works, its the same for all the files, and for all the new profiles i create too. Is there a permanent solution?

Asked by Lege4d 1 week ago

Last reply by Lege4d 19 hours ago

Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anothe… (read more)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 1 day ago

Last reply by Dropa 23 hours ago

Importing Passwords Firefox 105.0.1

I have Firefox 105.0.1 on Windows 10 Pro and I cannot import Logins and Passwords from a file. Even with the signon property to TRUE, the passwords just don't populate. I… (read more)

I have Firefox 105.0.1 on Windows 10 Pro and I cannot import Logins and Passwords from a file. Even with the signon property to TRUE, the passwords just don't populate. Is there something else I should be doing, or is there a fix for this. I have quite a few users to migrate and creating Firefox accounts to sync passwords is not preferable with users who need a lot of hand-holding. Thanks!

Asked by jamierichter1975 1 day ago

Last reply by Terry 1 day ago

Update Norification

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE :::… (read more)

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE ::: I DID DOWNLOAD AND UPDATE MY PC TO THE NEWEST VERSION WHICH DID NOT LIKE AT ALL !!!!

So, I returned to the latest version I had been using and all is well. EXCEPT : I AM CONSTANTLY NAGGED TO UPDATE. WHICH I DID, DID NOT LIKE, AND DO NOT PLAN T DO IT AGAIN.

You need to add an option for user like me who have done what you asked and did not care for the result. IF YOU THINK PEOPLE WILL LEAVE, PERHAPS YOU ARE RIGHT ... IF YOU GIVE THEM THAT CHOICE. I PREFER TO SEE THE CHOICE TO KEEP WHAT i HAVE AND NOT GIVE IN TO THE LATEST WHIM. So, if your product is so good, why not let us decide to stay with the version we are using and not be nagged into a new one we will not like. If your product is as string as you think, you should be able to give the user that choice! D. CHAPMAN ANGERS, FRANCE

Asked by chapmanangers8 1 day ago

Last reply by Paul 1 day ago

Attempting to download brokerage statements from E-Trade

Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement… (read more)

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Asked by Michael Kevin 2 weeks ago

Last reply by Michael Kevin 2 days ago

Update and reinstall of 105.0.0 FAIL miserably

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup… (read more)

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup.exe Application error. unable to start correctly.

Asked by j.r.andresen 2 days ago

Last reply by j.r.andresen 2 days ago

Thank you

Just wanted to say thank you for ruining my day, and my life all together with the new update (which installed itself without me asking) and now everything is gone and i … (read more)

Just wanted to say thank you for ruining my day, and my life all together with the new update (which installed itself without me asking) and now everything is gone and i have to memorize what tabs i was working with and open them one by one - moreover, I've disabled all the add-ons that block the ads so it's a very nice experience BESIDE firefox is still crashing. And on a side note, all my settings are gone and I'm trying to get it back to what it was before the update. Thank you.

Asked by lonelytj 2 days ago

Utracone hasła

Dzień dobry przedwczoraj zalogowalem sie na nowe urzadzenie, zapomnialem hasla wiec je zresetowalem. (Chodzi o konto z ktorego pisze) Utraciłem wszystkie hasła z Firefox … (read more)

Dzień dobry przedwczoraj zalogowalem sie na nowe urzadzenie, zapomnialem hasla wiec je zresetowalem. (Chodzi o konto z ktorego pisze) Utraciłem wszystkie hasła z Firefox Lockwise, czy mogę je jakoś odzyskać? Ze starego urzadzenia automatycznie mnie wylogowalo.

Asked by tabletpiotra1 2 days ago

Last reply by TyDraniu 2 days ago

Uninstall firefox not working

Hello, Uninstall for Firefox does not work. When I try to uninstall a "refresh" window opens. I do not want to refresh, just uninstall. Whatever process I try yields t… (read more)

Hello,

Uninstall for Firefox does not work. 

When I try to uninstall a "refresh" window opens.

I do not want to refresh, just uninstall.

Whatever process I try yields the same result.

Thank you Ben

Asked by benzsj 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Synced tabs and history on new computer

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the ta… (read more)

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the tabs on the new computer. However, they don't open in the same order (makes it almost useless when you have a lot of tabs), and the tabs don't have their associated history.

Is there some way to have Firefox open tabs and history in the same state on the new device?

Asked by RR123 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago