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moving photos in facebook marketplace photo album

after uploading photos to a marketplace listing, when grabbing the photo you wish to move to front/top, after you drop the photo in the spot firefox loads the photo in a … (read more)

after uploading photos to a marketplace listing, when grabbing the photo you wish to move to front/top, after you drop the photo in the spot firefox loads the photo in a view tab, but you can't go back. if you're like wtf why did it do that, and click back, then it'll take you out of the listing and you have to START ALL OVER AGAIN.

this is complete madness if you've been working on a listing for a while and it then boom it's gone and there's no getting it back unless you remember to save a draft.

in opera, even if accidents happen you can go back and forth and it saves your text entries but firefox for some reason doesn't so i'm tasked with having to remember things constantly, which being autistic drives me completely insane having to bother with. in opera, it's automatically just there so i don't have to worry about remembering anything i wrote.

how to i fix this problem? obviously it's not just a me problem, as i'm willing to bet this has affected others listing in marketplace as well.

as shown in the photos, i try to drag the photo to the slot then boom it just views it instead. the only way to get around losing my work is to go to history, and click on the most recent fb entry. but then still can't move the photo. i'm just going to move it mobile for now, but geez louise what a bother!

Asked by seikavx 4 minutes ago

firefox using 80% of memory

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much mo… (read more)

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much more memory....disappointed as I like the functionality

Asked by katinfoco 4 hours ago

Last reply by RobertJ 22 minutes ago

wrong phone device and location on my Google account

The wrong phone device and location are listed in my Google account l sent feedback too Google several times but no one responded I have a Moto G Stylus the generic looki… (read more)

The wrong phone device and location are listed in my Google account l sent feedback too Google several times but no one responded I have a Moto G Stylus the generic looking phone listed under data and activity it's location is Richmond somewhere I can't tell where I've been suspended permanently by eBay because of a suspicious device on my account and I've got thousands of dollars with the merchandise that I can't sell now please help me I'm getting desperate I've been spending hours trying to get the situation squared away but I get no help from Google as usual thank you Richard Sippel Email [email removed from public]

Asked by Rich Sp 1 hour ago

Last reply by RobertJ 51 minutes ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 3 days ago

Last reply by jscher2000 - Support Volunteer 40 minutes ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 5 days ago

Last reply by citizen1138x 42 minutes ago

wrong phone device and location on my account

The wrong phone and location are listed on my Google account I have notified Google without any response. I have a Moto G Stylus this is not on Data and activity settings… (read more)

The wrong phone and location are listed on my Google account I have notified Google without any response. I have a Moto G Stylus this is not on Data and activity settings The generic looking phone and location is from Richmond somewhere in the United States I can't tell where? Can you please help me with this problem!!! I was permanently suspended by ebay because of a suspicious device in my Google account!! Thank You

 Richard Sippel

Asked by Rich Sp 1 hour ago

Last reply by RobertJ 50 minutes ago

I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (read more)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by Danny De Toni 2 hours ago

Last reply by RobertJ 1 hour ago

  • Solved

Google Image Previews look off center in vanilla Firefox

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up i… (read more)

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.

Asked by spaceferret 2 days ago

Answered by spaceferret 1 hour ago

Unable to download files from Google drive

whenever I try to download any files from Google drive, it shows the cookie error, I have tried to make Google drive an exception, and to disble to real time protection f… (read more)

whenever I try to download any files from Google drive, it shows the cookie error, I have tried to make Google drive an exception, and to disble to real time protection fro that website, but I didn't helped, I want to download most of the files from Google drive only, so pls if anyone has solution, then pls help me !

Asked by namonrocks 1 hour ago

Firefox has become slow to open tabs - please see details

I can really use some help. Odd Firefox behavior. Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting… (read more)

I can really use some help. Odd Firefox behavior.

Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting Firefox. Usually takes 2-3 minutes tops for all to be readied. Now taking 10-12 minutes or more. Just last few days.

I have three versions of Firefox. Right now main is 91.12 ESR which updated a few days ago. Also 91 ESR portable and 102.1 ESR Portable. All act the same. All used the same profile, copied from one to another.

Things do change so I see that my ESET antivirus updated and could be it. Turning ESET off temporarily made no difference.

Opening the session does use 100% CPU, but that is not new. Always has pegged. Comes down to normal when all opened. Single sites open as expected. And after all sites opened, FF acts as it always did with no issues. Its just loading all the tabs that is the issue.

ODD Note: If I open the 91 ESR profile, then Startup Cache folder, clear the cache from about: Support, it does not delete the files. Yet that IS the profile being used. On at least one of the portables, that works as expected. If I delete the Startup cache files and open FF 91 ESR, it does not rebuild them. Makes me think it is using a different profile, but I am sure it is not.

I cannot try Safe Mode as the Session Manager would not be there to open the saved session. I may try turning off some Add-ons to see if a conflict, maybe with something added or updated recently.

Connection speeds have not changed and are above 400 Down and 150 Up.

As mentioned, this has worked for years. Sometimes with as many as 120 tabs. So it has to be a recent change.

I do have changes made to about:config but no idea where to try to make changes there to sleuth this issue. Happy to post the changed items, though long list.

Can anyone help at all? Anything more I can tell you?

Windows 10 latest build.

Asked by in4m8n 1 day ago

Last reply by in4m8n 1 hour ago

Blocking the 'Remove Extention' option from Firefox Extentions dropdown menu

I'm trying to not to have the 'Remove Extension' option be an option from the Extension drop down menu on my personal computer. After mucking around the internet, trying… (read more)

I'm trying to not to have the 'Remove Extension' option be an option from the Extension drop down menu on my personal computer.

After mucking around the internet, trying to figure out how to use .json policy files, Group Policy, whatever 'Enterprise' is, for well over an hour. I've had zero luck on finding detailed instructions about how to do anything I just mentioned, or that it's even possible. (Asides from [question] I found on this site that was solved in '21)

It sounds possible, but I can't find any directions (straightforward or vague) about how to do it.

What can I do, if anything?

Asked by c.c.d.gilmore 2 hours ago

  • Locked

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 month ago

Last reply by Nicole T. Arnold 2 hours ago

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar? search the answer on the website, tried all the advises like change the br… (read more)

How do I disable the "frequent" list when I right click the Mozilla shortcut in the Start Bar?

search the answer on the website, tried all the advises like change the browser.taskbar.list.frequent.enabled to false, and taskbar list to false. but it still shows list of sites i've visited when i right click the shortcut. please help

Asked by admin568 3 hours ago

Last reply by RobertJ 2 hours ago

  • Solved

show sound icon on playing tab without having to hover it, just like opera does out of the box.

it's extremely annoying to have to stop what i'm doing and play "lets find the active tab" when i have tons of youtube videos qued in open tabs. in opera, the logic is th… (read more)

it's extremely annoying to have to stop what i'm doing and play "lets find the active tab" when i have tons of youtube videos qued in open tabs. in opera, the logic is there out of the box, but in firefox, it doesn't exist. why such logic wouldn't exist is beyond me, but i see this as an annoying problem that needs fixed. i want to simply glance up at the tabs and see which one is playing without having to spend time digging through the open tabs to find the one that's playing or having to freakin memorize which one it was i don't have time for that.

i followed the guide in this thread: https://support.mozilla.org/en-US/questions/1291998 i did exactly everything as instructed but it did absolutely nothing, no change at all.

Asked by seikavx 8 hours ago

Answered by cor-el 3 hours ago

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 2 hours ago

Last reply by RobertJ 2 hours ago

websites not loading

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextd… (read more)

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

Asked by wichman3 13 hours ago

Last reply by jonzn4SUSE 2 hours ago

Bookmarked icons

Dear Firefox, can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and w… (read more)

Dear Firefox,

can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and when I click on the site I wish to open nothing happens. The site no longer have their own icons or symbols.

Kind regards,

Mal Baker

Asked by Mal 3 hours ago

"Save As" Dialogue box

I am using Mac Catalina version 10.15.7 with the newest version of Firefox and my "Save As" dialogue box got much bigger. I have tried to move my cursor to the edges of t… (read more)

I am using Mac Catalina version 10.15.7 with the newest version of Firefox and my "Save As" dialogue box got much bigger. I have tried to move my cursor to the edges of the dialogue box so I can drag the box edges to make it smaller but the little arrow that appear can only make it bigger not smaller. How can I go Back to the regular "Save As" dialogue box that I had before? I have included a screen capture of the big dialogue box and a picture of the regular dialogue box. Thank you.

Asked by er45aa 4 hours ago