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a web page won't populate, it just stays blank

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1 If I go to this site using Chrome there … (read more)

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1

If I go to this site using Chrome there is no problem. It displays the data appropriately

Asked by wd5hyq 5 minutes ago

FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (read more)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Asked by shelbywoo1 36 minutes ago

Last reply by shelbywoo1 7 minutes ago

Cannot login to Synchrony web site

I cannot login to the Synchrony web site to access my account using Firefox. Also When using my credit union website unable to access parts of the website to redeem cc po… (read more)

I cannot login to the Synchrony web site to access my account using Firefox.

Also

When using my credit union website unable to access parts of the website to redeem cc points.

In both instances was told to use Google Chrome.

Is there something wrong with Firefox or is the issue with the website and the way they code the application?

Thanks.

Asked by David Stuhr 3 hours ago

Last reply by jscher2000 25 minutes ago

Can't use Firefox to view my bank external transfers

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sor… (read more)

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies. "

I don't have this problem using MS Edge.

I've tried most of the remedies in the KB to no avail. This one flaw may make me kick FF to the curb. This shouldn't be an issue.

Asked by Ski Terry 19 hours ago

Last reply by jscher2000 18 hours ago

Opening Outlook 365 email in browser fails

When Outlook 365 email says" If there are problems with how this message is displayed, click here to open in browser". Click but Firefox fails to get email but shows mess… (read more)

When Outlook 365 email says" If there are problems with how this message is displayed, click here to open in browser". Click but Firefox fails to get email but shows message: File not found Firefox can’t find the file at /C:/Users/Martin Baker/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/XAIZC4CT/email.mht.

Asked by Baker59 50 minutes ago

Last reply by jscher2000 33 minutes ago

irritating message and no home page

Hi. A few days ago my browser started misbehaving. On opening, instead of going straight to my home page, i got the following message: Sorry. We’re having trouble getting… (read more)

Hi. A few days ago my browser started misbehaving. On opening, instead of going straight to my home page, i got the following message:

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

I didn't want my last browsing session back. Also, thinking about it, when i close the browser recently, it did just that...close. Without asking me if I wanted to close all the tabs. Presumably the two issues are related.

Asked by alistair7 2 hours ago

Last reply by FredMcD 34 minutes ago

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 1 hour ago

Last reply by FredMcD 38 minutes ago

Colorway Software???

WHY did I get a screen from Colorway Software when I opened my browser this morning. I was unable to close my Firefox browser. I could not use my browser. Why was use o… (read more)

WHY did I get a screen from Colorway Software when I opened my browser this morning.

I was unable to close my Firefox browser.

I could not use my browser. Why was use of my Firefox blocked?

The messages were to click on a button to use Colorway or to use my original theme.

This looks like a SCAM or TROJAN attack.

WHY DID THIS COME UP??????

Can I trust Firefox to be safe???

Gary

Asked by vol1970 2 hours ago

Last reply by jscher2000 42 minutes ago

  • Solved

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (read more)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 1 day ago

Answered by FredMcD 9 hours ago

Icons have changed

I've recently noticed that some icons on websites are showing up as "asian" characters. I haven't knowingly changed any settings, gone to any strange sites, nor added an… (read more)

I've recently noticed that some icons on websites are showing up as "asian" characters. I haven't knowingly changed any settings, gone to any strange sites, nor added any extensions. I've tried clearing the cache and even removed and reinstalled firefox and the few extensions I use, which are the common ones like adaware,etc. Nothing has seemed to work. The icons range from ones that link to facebook, twitter, etc to the search icon. If I inspect the icon it says the font is "MingLiU_HKSCS" I've checked the setting and it says the font is times new roman and even unchecked the box that says "Allow pages to choose their own fonts, instead of your selections above" but neither seems to work. Thanks for your help

Asked by wohikiv920 56 minutes ago

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (read more)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 17 hours ago

Last reply by morriv 1 hour ago

  • Solved

firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (read more)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Asked by marschall3 6 days ago

Answered by jscher2000 2 days ago

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 1 day ago

Last reply by jscher2000 1 hour ago

Embedded google calendar not showing

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one … (read more)

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

Asked by davet354tfd 1 hour ago

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 2 hours ago

Unable to make calls over messenger on firefox

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connec… (read more)

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connection lost". I cannot hear anything from the other side and vice versa. I have allowed the site to use microphone and earphone to use. Don't know what went wrong. My Firefox version is 96.0.1 for Linux and my OS is MX-Linux 21. Please help me if you can. Thanks in advance.

Asked by Belmont 2 hours ago