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Newest download

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the t… (read more)

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the time I got it fixed I had lost ALL my bookmarks, history, etc. Now you are offering the latest download, I believe it is July. I am afraid to download it for fear I might lose all my bookmarks again. Can I just ignore the download. I DO NOT want to go to Windows 10 or 11. I am 95 years old and I like to stick to what I know. What is the situation with you and Windows 7 at this time? Are you no longer offering it? Thanks for your help. You may e-mail me at [removed email from public] PS Even though I supposedly had backed up my bookmarks they would not download to the newest Firefox. I have had Firefox since Firefox 1.0 (October 2004). In fact I still have the original instruction manual and the disk. If you have any need for that for your library I would be happy to send it to you. (In case you couldn't figure it out, I am a string saver). Marjorie Rogers

Asked by memawplus 15 hours ago

Last reply by James 5 hours ago

My backup isn't loading :(

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my… (read more)

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my bookmarks and extensions. Can you please help me? I am freaking out a bit because it is so important that i get those back. I would REALLY appreciate it!

Chetrice

Asked by chdmosley 1 day ago

Last reply by cor-el 1 day ago

I upgraded Firefox to 103.0.2 and it has lost all of my bookmarks, passwords, and, I guess everything.

Tonight I performed a computer upgrade (on Ubuntu Studio) that included the latest Firefox version, and it has lost all of my bookmarks and my passwords and I guess lot o… (read more)

Tonight I performed a computer upgrade (on Ubuntu Studio) that included the latest Firefox version, and it has lost all of my bookmarks and my passwords and I guess lot of other stuff, too.

I can't find any way of restoring them. It will not even recognize the presence of the presence of the other browsers on my system, to import browsers from them.

I need help.

I can't even check my bank account, now.

I'm upset, and I think I have a right to be.

Asked by billsey777 1 day ago

  • Locked

How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in… (read more)

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

Asked by Erin 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

bookmark subfolders just disappear. If I do a search for a link, find it, and select "open folder", lost folders re-appear.

My problem is: Many times my bookmark subfolders just disappear. If I do a search for a link in any of the lost folders at the top, find the link and select "open folder… (read more)

My problem is: Many times my bookmark subfolders just disappear.

If I do a search for a link in any of the lost folders at the top, find the link and select "open folder", the lost folders re-appear.

I imagine the folders are linked lists.

I wonder if the brower refresh or not refreshing is the issue. A display problem. Since they reappear, they are still there in memory. I doubt if they been written to the harddrive.

It is very frustrating. As I've read many others having similar issues, I think it merits attention.

Let them know to search for the link and open it in it's folder to reestablish the display. This IS NOT THE ANSWER ... but it is a work around.

I've systematically tried to troubleshoot it, but have found no clue for predicting when it will happen.

I was a programmer/analyst for decades. I imagine trying to keep firefox working is a real challenge.

Thanks Greg

Asked by JGDolezal 2 days ago

Last reply by cor-el 2 days ago

  • Solved

hide bookmark text in Firefox (reveal text on mouse hover)

Hey :) https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2) Or maybe I did something wrong but I cannot figure … (read more)

Hey :)

https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2)

Or maybe I did something wrong but I cannot figure it out.

Basically, I get no change whatsoever after creating the userChrome.css file and placing it in the appropriate "chrome" folder in my profile folder...

Please help me figure this out.

Best, Julien

Asked by juliendalcol 2 days ago

Answered by juliendalcol 2 days ago

Bookmark details are missing

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the n… (read more)

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

Asked by joe.dempsky 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 1 week ago

Last reply by moz2u 3 days ago

Unhappy with latest update

Hi, I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all th… (read more)

Hi,

I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all the websites i use.

This is extremely annoying and makes me now not want to use your software. I got no warning about this, and it did not ask me to back up my data.

Asked by oliver.john10 4 days ago

Bookmarked icons

Dear Firefox, can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and w… (read more)

Dear Firefox,

can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and when I click on the site I wish to open nothing happens. The site no longer have their own icons or symbols.

Kind regards,

Mal Baker

Asked by Mal 4 days ago

bookmarks missing

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are show… (read more)

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are showing. please help me out.

Asked by debu.tc 5 days ago

Last reply by Paul 4 days ago

  • Solved

Double spacing in Bookmarks Menu and sidebars is back

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying. Has there been any progress with finding a solution … (read more)

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Asked by kuopiofi 6 days ago

Answered by cor-el 5 days ago

Firfox

I have Firefox installed in both the 32 and x86 directories, but all of my favorites, passwords etc are in the 32 directory. How do I move them to my x86 version? They ar… (read more)

I have Firefox installed in both the 32 and x86 directories, but all of my favorites, passwords etc are in the 32 directory. How do I move them to my x86 version? They are both up to date!

Asked by whiz666 5 days ago

Last reply by RobertJ 5 days ago

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions … (read more)

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions for importing them in the first place did not work for me because the sequence and pictures did not match what I saw in my browser. I played around with it until I found the import part. And yet, no bookmarks.

Asked by afiandac 6 days ago

Last reply by afiandac 5 days ago

Missing bookmarks

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other boo… (read more)

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other bookmarks", I am only shown the first 70 I added. The ones in the middle are missing. Whenever I add a new bookmark, the last bookmark from "other bookmarks" is removed. I really wish there was just a simple list of all bookmarks, or at least some way to access them all. Please help.

Asked by butlerjonas 6 days ago

Last reply by cor-el 5 days ago