Showing questions tagged: Show all questions

Your Browser is being managed by your organization

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others hav… (read more)

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

Asked by sitka-dog 1 week ago

Last reply by sitka-dog 1 day ago

why does Firefox force update during browsing.

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well. However, and there is a big but. I can be in t… (read more)

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

Asked by mattowski 4 weeks ago

Last reply by mattowski 2 days ago

How do I keep Firefox from blocking Bluetooth?

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. Th… (read more)

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. The laptop connected to whatever Bluetooth device I was using and it worked when i used Firefox.

This changed about three months ago. According to my tech repairman, what has happened is that, although the (Windows) laptop connects with the Bluetooth devices, Firefox for some reason stopped allowing the Bluetooth signal to go through.

There has never been any notification from Firefox, never has been a way to edit a setting to allow Bluetooth to work, and no option(s) ever offered to allow Bluetooth to work.

Does anyone have a suggestion about fixing this; other than the obvious – use a different browser?

Thanks.

Asked by Txasslm 4 days ago

Last reply by Txasslm 3 days ago

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Asked by Brian Sauriol 4 weeks ago

Last reply by Brian Sauriol 1 day ago

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../15… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 week ago

Last reply by Michael Ru 5 days ago

Lost shortcuts on new tab

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account o… (read more)

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Asked by gary.kruger830 1 week ago

Last reply by gary.kruger830 5 days ago

After updating to firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a cou… (read more)

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a couple of older Windows 10 workstations) to the current (Feb 2026) updates too. However the history data was lost before the Windows updates. I noticed that with the previous update of Firefox that saved login information was also lost. Who is doing your program updates, a chimp?

In the past when an update was done the browser would open back up with all of the previous versions session tabs in tact. But not now.

I've lost several tabs of research that was being done. Based on what has been happening, I will HAVE to change to some other browser. This is a shame as I've been a loyal Firefox user since day one. Good bye Mozilla and Firefox.

Asked by stephen.gragert 2 days ago

Last reply by stephen.gragert 1 day ago

Open previous windows on close

This feature/option is not working. I close with multiple tabs open, and restart and only the generic search/home page is there. It is tedious to have to reopen if many… (read more)

This feature/option is not working. I close with multiple tabs open, and restart and only the generic search/home page is there. It is tedious to have to reopen if many tabs have been used.

Asked by cash-colbert 4 days ago

Last reply by cash-colbert 3 days ago

Hovering over tabs with cursor not always working

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (sm… (read more)

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (small image) Sometimes it just fails for several hours, other times it works fine on its own later that same day.

I have tried to find this inside the browser several times with trying to find this browser-tabs-card-Preview-enabled inside about:config But it doesn't seem to exist in this version and apparently you can't add a new rule inside the browser to solve it.

Google AI solutions search is outdated or the wrong version. My computer and browser are up to date. How do i fix this ? I don't want to uninstall it, lose my logins and the bookmarks if i am unable to sync my files after trying to reinstall the browser only to find out it has failed.

Asked by kstanni87 1 week ago

Last reply by kstanni87 6 days ago

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video … (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Asked by TechD 4 days ago

Last reply by TechD 3 days ago

Cannot sign in through TV provider to watch DisneyNOW

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service fo… (read more)

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service for that matter. The website known as "ssoauth.verizon.com" seems to keep hanging on the message "Please wait - we are verifying your account," and the sign in never gets completed. I already tried clearing my cache and history but with no result.

Even trying to submit troubleshooting information is causing the form to crash here. If you would like, I can send you a text file containing the log I saved from the browser console.

Asked by Greatlife675 2 days ago

Last reply by Greatlife675 1 day ago

Bookmarks TOOLBAR HTML Back-Up

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you. … (read more)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Asked by Jemmma 2 weeks ago

Last reply by Jemmma 3 days ago

Update 147.0.3 shredded Quick Dial. Less than half of my tak still exist. Either there is a sollution or I am using a different browser permanently.

When Firefox updated to 147.0.3, it shredded Quick Dial and I am using the latest version.. Less than half of my tabs still exist, and many of the "everyday" tabs - banki… (read more)

When Firefox updated to 147.0.3, it shredded Quick Dial and I am using the latest version.. Less than half of my tabs still exist, and many of the "everyday" tabs - banking, utilities, online purchasing, etc, - are simply gone. Unless there is a solution, and I have contacted the developer with no success, I will no longer be a Firefox user. Beyond this issue, Firefox has been increasing difficult to use for purchases (big examples, Rock Auto, PayPal) and have had to switch browsers too many times to complete purchases DESPITE making exceptions for these websites in Settings. This situation is the proverbial "last straw". Solution or I'm out. Screenshot attached would have originally shown A FULL PAGE OF TABS.

Asked by dojang.dweller 10 hours ago

Last reply by dojang.dweller 9 hours ago

Logging into RBS site

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days. … (read more)

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days.

Asked by Elainemay 6 days ago

Last reply by Elainemay 6 days ago

Latest Firefox cannot handle pictures from some some sites

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from… (read more)

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from www.yr.no But its ok from other sites, as www.tradera.com and www.kjell.com

It works fine using android firefox version 147.0.3

Any ideas, anyone?

Asked by btommy.sundgren 2 days ago

Last reply by btommy.sundgren 2 days ago

Firefox redirects focus to a tab with google search randomly

Right, it's bit hard to explain this but I'll try. I often right click on text to search google for it, but also just google stuff regularly. What happens is, after the n… (read more)

Right, it's bit hard to explain this but I'll try. I often right click on text to search google for it, but also just google stuff regularly. What happens is, after the new tab opening and I move to different tab from that google search, it forces me back to that tab. It usually happens right after opening that tab and just waiting few seconds and then switching tabs will "fix" it but it also randomly switches me to open google search from before after minutes have passed for no reason. This started happening few months ago but as I've been using less and less of my pc it hasn't been TOO much of an issue, but as I am starting to use it more again it is driving me insane. I can try to video it, I tried searching but couldn't find same behavior mentioned anywhere. Not sure what I can try to fix this.

tldr: moving from new google search tab changes tabs on itself and forces google search one to be focused, usually right after opening but sometimes after some time has passed too.

Asked by Nolimit 3 days ago

Last reply by Nolimit 3 days ago