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Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 1 month ago

Answered by Adrenoreceptor 1 month ago

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Microphone Broken in latest update (109.0)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0. I regularly use my mic for google voice, however even though I can select m… (read more)

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

Asked by gnac 1 year ago

Answered by jonzn4SUSE 1 year ago

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How, or can, I stop the download manager from opening up automatically?

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blockin… (read more)

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blocking my view of the page, much less that it makes ms stop and think about what I am about to download.

I do not understand the purpose of this. The old way was safer, cleaner and less annoying. How can, or am I able to get that "choice" back?

When searching for a fix I have seen that that there is/was a similar feature in the Edge browser but it can be undone. I feel Firefox users deserve that option.

Thank you.

Thank you.

Asked by springheel 1 year ago

Answered by cor-el 1 year ago

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History is being lost

This morning I noticed that my Firefox history has lost everything before April 2018. Fortunately I have another computer in sync with the first computer, and I was able … (read more)

This morning I noticed that my Firefox history has lost everything before April 2018. Fortunately I have another computer in sync with the first computer, and I was able to transfer the file places.squlite and recover my history. But why did it happen? And it's not the first time. Last year I lost from 2015 to 2017 or so. How can I prevent this from happening again?

Asked by Eric_Kvaalen 10 months ago

Answered by cor-el 10 months ago

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Avast flags prefs.js as Gamaredon malware

Anyone seen an issue where Avast flags the Mozilla prefs.js as Gamaredon malware? First time I've seen this, could be a false positive but will avoid Mozilla 'til sure wh… (read more)

Anyone seen an issue where Avast flags the Mozilla prefs.js as Gamaredon malware? First time I've seen this, could be a false positive but will avoid Mozilla 'til sure what is going on?

P.

Asked by Oceanclub to 1 year ago

Answered by James 1 year ago

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Google Drive error message

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. … (read more)

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Asked by heidi 1 year ago

Answered by cor-el 1 year ago

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Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (read more)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 8 months ago

Answered by janna.g.landry 7 months ago

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is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Difference between ESR versions

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)? I've read all I… (read more)

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)?

I've read all I could find on the ESR releases and even found this release calendar that indicates that there are two versions, but not why there are two ESR versions.

Asked by 7l0wtyly 1 year ago

Answered by cor-el 1 year ago

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Youtube not showing the full bottom of the video

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode opti… (read more)

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode option to click on. When i open up Chrome it's fine. I'm using the newest update of Firefox.

Asked by Camisha Taylor 1 week ago

Answered by Camisha Taylor 6 days ago

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Github shortcuts

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside… (read more)

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside, with an abbreviated website name, but is not a shortcut at all.

Example: Try dragging the address bar padlock from this page to your desktop

Welcome to Refined GitHub!

Same thing happens when I try to drag its bookmark to the desktop.

Creating the shortcut from Chrome works properly, so I assume this is a Firefox problem.

Asked by noel_envode 1 year ago

Answered by cor-el 1 year ago

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Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (read more)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Asked by Home 7 months ago

Answered by Home 6 months ago

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youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (read more)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

Asked by biqxed 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot scroll outlook navigation pane in firefox

Hi All, All of a sudden cannot scroll folders in outlook/hotmail.com navigation pane in Firefox. As mentioned this has just started it has worked no problem from the chan… (read more)

Hi All, All of a sudden cannot scroll folders in outlook/hotmail.com navigation pane in Firefox. As mentioned this has just started it has worked no problem from the change over from Hotmail to Outlook years ago up until about two weeks age. I am using an old version of Firefox 86.0.1 (64-bit) because I don't not like the layout of newer versions and 86 works for me and does what I want it too so you know "if it ain't broke don't fix it" anyway just of late I can not scroll my folders where I save emails and therefore have a hard time finding folders that don't show in the navigation pane without scrolling you get the gist. As you can see in attached photo. I have done all the clearing of Cookies, Cached Web Content ect as mentioned in some google searches but still no go. It's now a problem except I have found if I click on "View" and change the settings under Density to "Compact" all the folders in the nav pane show but even with my good reading glasses on the type is so small it's hard to read and I would prefer if I could just scroll the list of folders. Oh also I have not done any updates to Outlook, don't know if I can, or for that matter Firefox or any other app on my PC.

Many thanks in advance.

Asked by Dungogvolts 2 months ago

Answered by cor-el 2 months ago

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Unwanted redirects using google search

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the at… (read more)

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the attached screenshot.

Firefox 115.1.0 iMac Sierra

Asked by robbiemcclaran 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Profile changes after update

Hi all, I use to update Firefox with my Linux distribution package: I build the new package then upgrade it on the system. Anytime at the first launch of the new Firefox … (read more)

Hi all, I use to update Firefox with my Linux distribution package: I build the new package then upgrade it on the system. Anytime at the first launch of the new Firefox just installed version, it opens a new blank profile instead of my usual profile. I can set my usual profile as default by launch Firefox Profile Manager. So after update I launch from command line terminal or through launcher bar:

firefox -p

And It starts up profile manager, then I choose my usual profile and check it as default one. After that, when I open Firefox again, it uses my usual profile as expected.

Now the question: - is there a way to automate this procedure so I have not to repeat it anytime after I update the browser?

PS. I noticed my "profiles.ini" file is populated with a lot of profiles sections, likely maybe anytime I update, a new one is added in here. I don't know if it is a regular behavior or not.

Asked by ffoxer 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (read more)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 1 year ago

Answered by danielos2 1 year ago

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Browser does not work. At all.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection … (read more)

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Asked by santucci.chris 1 year ago

Answered by jonzn4SUSE 1 year ago

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PR_CONNECT_RESET_ERROR on our website

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer ver… (read more)

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

Asked by zakwil 5 months ago

Answered by zakwil 5 months ago

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google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (read more)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Asked by anthonyjshaffer917 7 months ago

Answered by anthonyjshaffer917 6 months ago