Firefox Support Forum

I have no screen capture whatsoever - no menu comes up with a right click, no screen capture icon is present to add to the menu. I used to have an add on but that disappeared and is no longer available. From your latest tips letter I think I'm using a different browser entirely! If you can help I'd appreciate it- as I say I used to have it in my browser but no longer. Now I have to screen capture and edit it in an external program- I'm sure you'll agree this is horrific to have to do.

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

If I copy and paste any two words or more into the search bar on the new tab it goes to google.co.uk as that is set but only searches for the phrase minus the first word. If I paste it into the address bar everything is ok. If I do the same with a one word term the search bar does nothing having "lost" that word and the address bar works fine.

Today I read an extremely outdated article posted by Mozilla and I wanted to report that but Mozilla makes it damn near impossible to reach them. I found that the Firefox help forum was sadly the closest thing.

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much.

The mouse-left click button does not work "with 1 site only", but works with other sites.

- I have followed the recommended steps shown in answers/replies to a similar question. However, none works at all.

1. 1- cleared cache & cookies
2. 2- tried safe mode and disabled/removed some add-ons manually as well
3. 3- tried different themes and default theme

• Please note that the same issue happens in Firefox on Android phone

I have been having this issue for 5 weeks already. as a temporary solution I am using the middle mouse click or right-click to open links in a new tab, then close the current tab

• • Please also note, that specific website works fine in other browsers (6 browsers tested)

• • • the issue DOES NOT exist in Firefox on Linux

HI!

My buddy highlighted an issue, then i re-checked myself and it is worrying to me.

To recreate (windows):

Get any (non-webistaller [not nececarry, to do it this way, but simpler to check]) firefox version (buddy got a fresh portable, i used my kinda privacy fortified one). Disconnect from the internet (plug the cable for fastest result). Make your version usable (install it) Start firefox, and open the Resource Monitor, with the network tab open expand the Network Activity portion (short alphabeticly, by name, check for F for firefox). Plug the cable in.

You soon will see FF will start looking for things, then an adress with a googleusercontet.com will pop up. Does not matter what is the Homepage's default browser, does no matters even if the Homepage is set to blank, this happens.

My best bet would be google safe browsing, but still, without any activity it is already connecting to that?

I know about the Google-FF/Mozilla relation, but this really made me think about why i still like firefox.

What's the current instruction for deleting IRLs from the address bar pull down menu? This is not about the history, per se, of having been to any location. All I would like to do is delete several extraneous IRLs that are in the pull down menu which I don't need or rarely use, at least from that location.

Thanks.

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Firefox 92.0 : So now comes another "improvement" from the folks behind a program . . . NOT!

USED TO BE: Click on a Bookmark in the Bookmarks Toolbar and the roll-down would be single lines -- meaning a person could control the number of links in that Bookmark so the roll-down would go to the bottom of the screen. Simple to read, no extra activity needed.

NOW IN THE "NEW & IMPROVED" VERSION: Click on a Bookmark in the Bookmarks Toolbar and the roll-down is 1.5 or 2.0 spacing -- meaning a person is now required to futz with the roll-down since it goes way past the bottom of the screen. A waste of time to search, since one is required to spend the extra activity to scroll down and down and down until all of the bookmarks have become visible.

VISIBLE? Ha. Part of the "NEW & IMPROVED VERSION" is that the screen font used by Firefox is that all-too-ubiquitous light gray color that can barely be read unless is blessed with exceptionally good eyesight. Some websites these days think it is So Very Hip to utilize that style of font -- but make it even lighter! Mindless Madness.

SO: How does one 1. Return the Bookmark roll-down list back to a single-line style? 2. Change the font color so that it is dark enough to be readily read?

Thank you.

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I checked about:profiles. I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want. How do I get the addons to appear while having normal tab color (gray)?

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact" link on most of their public facing pages. Only a select few have them. Mozilla offers absolutely no way to provide feedback from what I couldn't find. Any page with the feedback box "Did this help" thumbs up and thumbs down literally results in nothing except the box disappearing when I click thumbs down. Mozilla's emails to their email list recipients have no second form of contact information on them beyond a mysterious unnamed physical address (which is illegal btw and lololol, I am disgusted about this for a company that is supposedly all about legal transparency online). Then, Mozilla's "Contact page" (https://www.mozilla.org/en-US/contact/) contains a completely broken map that shows literally nothing but appears to be intended to show geographical regions to contact. They link to a Facebook page without a contact option. There is an extremely limited support menu that looks like it was developed by a teenage web developer and which offers NO link to a Mozilla foundation support option. The dinky little "Get Help" link at the very bottom is the only thing that could even remotely be related to getting general Mozilla foundation help/offering feedback. Clicking on that routes to the help forum homepage which has zero options for Mozilla Foundation or Mozilla pages reporting broken features and etc. The Mozilla Github seems to only be tailored towards the various Mozilla coding projects but seems to be completely absent of actual Mozilla applications such as Firefox. Doing an extremely thorough Google search for the email address of Mozilla or any of its public facing representatives resulted me with absolutely zero results. Mozilla doesn't even openly provide a mailing address to the public on its website from what I could find (this is scary to think about in a scenario where I would need to mail legal documents to Mozilla). Mozilla has no publicly listed phone number anywhere on Google. I could not even find any leaked email addresses to anyone whatsoever within the Mozilla foundation, almost as if they actively scrub them from search results. This seeming lack of connection with Mozilla's actual users is quite concerning to me. Lol, if I were writing one of Mozilla's privacy review articles on Mozilla themselves, I would give a warning sign due to a designed communication-killing wall between them and their end users.

Please reroute this concern to the correct area. I know it is not posted in the right place but Mozilla literally left me with no option on a more appropriate place to leave it.

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still works with Chrome and Windows browsers

Hello all there,

after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be seen at once. How can I set the spaces between those bookmarks?

My preference for language is Dutch, and for years I had Firefox in Dutch. Now suddenly the tabs and the menus all changed to English. My preferences are still well set, but Firefox does not react on there settings. What is wrong and how can I solve this ? Thanks for any help Ferdinand Firefox 92.01 . Win 10 H21-01

So, I started following instructions via this link: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

I first made sure Firefox and all my drivers were up to date, which they were. Moving on, using Troubleshooting Mode, I have yet to encounter any issues. The screenshot below shows the crash reports between yesterday and today. For some reason it won't let me submit the crash report from yesterday, as well as the first one that happened today. I'm also not sure why there are 4 crash reports generated for 10:05PM on 9/30, because Firefox only crashed once to my knowledge.

Here's the submitted crash report ID's, though: bp-35800b96-f14a-488f-b94d-94fa10211001 bp-ad3476ee-2ceb-4de1-a824-a49a90211001 bp-94812bc3-6e24-4454-a479-a6fc70211001 bp-a238a0fc-37f9-4b5c-b883-eb2cb0211001

And the "Failed" Unsubmitted crash reports: b8ab5181-c940-4177-ad4b-00ef7b99f84a be5771aa-ccc2-423b-b94e-5acbd65ec765

Typically I have these extensions installed, and I've never had an issue thus far: 1. uBlock Origin (also in incognito) 2. Adguard Adblocker (also in incognito) 3. Honey 4. Translate Web Pages (though it's left disabled, unless needed)

Why do I use two adblockers? Because one or the other isn't typically sufficient, and I find those two to work together the best.

Any help would be appreciated. Thanks!

Hi, Guys

I just got an email from Mozilla telling me about their new upcoming service to remove personal information from the web. In that email there was a link to someone's "free personal data removal workbook and credit freeze guide". I clicked on that link, and Norton blocked it as being a "dangerous webpage".

Norton also says "You attempted to access: https://gate.sc/?url=https%3A%2F%2Finteltech..."

And that, "This is a known dangerous webpage. It is highly recommended that you do NOT visit this page."

So, what's going on here? Please let me know.

John

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