Showing questions tagged: Show all questions
  • Solved
  • Archived

Problem Accessing Constant Contact

My community association uses Constant Contact for its documents, notices, etc. When I get an email message from them, it often contains several links beginning with http… (read more)

My community association uses Constant Contact for its documents, notices, etc. When I get an email message from them, it often contains several links beginning with https://r20.rs6.net. When I try to access one of those links, Firefox tells me "Hmm. We’re having trouble finding that site. We can’t connect to the server at r20.rs6.net." Chrome and Edge do not give the same error - they can access the requested page. Is there some setting in Firefox that I need to change to fix this problem? Firefox has been my default browser for years, but I also like to read notices from my community association.

Asked by Jim 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

only AARP website not using my browser Zoom setting of 120%

just happened today....only the AARP website is not using my browser Zoom setting of 120% it is using browser Zoom setting of 160% which is too large....I reset it on ea… (read more)

just happened today....only the AARP website is not using my browser Zoom setting of 120% it is using browser Zoom setting of 160% which is too large....I reset it on each page but it wont stay at my browser Zoom setting of 120% this happened a year or so ago....cant remember the solution

Asked by firefoxylady 1 year ago

Answered by firefoxylady 1 year ago

  • Solved
  • Archived

error message-The page isn’t redirecting properly

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a co… (read more)

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Asked by llcwml 1 year ago

Answered by llcwml 1 year ago

  • Solved
  • Archived

2 Firefox instances stopped working

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Fi… (read more)

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Files\Mozilla Firefox\firefox1.exe" -P Mike -no-remote -no-deelevate I could start profile 2, than profile 1 and corresponding icons on Windows 7 taskbar were lit.

Out of the blue today when I start profile2 shortcut icon from profile1 is lit and I can't start profile 1. When I start Profile1 I can run also Profile2 and corresponding icons on taskbar are lit.

There were no hardware nor software changes on that PC. How to get back possibility to run 2 instances of FF? Mike

Asked by sp5it 12 months ago

Answered by zeroknight 11 months ago

  • Solved
  • Archived

how can I remove adblocker

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop… (read more)

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

Asked by rayandrews 6 months ago

Answered by rayandrews 6 months ago

  • Solved
  • Archived

HOW to Edit HTML files with Firefox similar to IE11 in the past?

I've been searching for a solution on HOW to edit HTML files (for websites) on my new laptop. I used to use IE11 (Internet Explorer 11), on Windows XP / 7 (32 bit), wh… (read more)

I've been searching for a solution on HOW to edit HTML files (for websites) on my new laptop. I used to use IE11 (Internet Explorer 11), on Windows XP / 7 (32 bit), which worked spot on, the steps were as follows: (I write websites from scratch most of the time) 1) Click on, say, index.html 2) IE11 shows the actual page 3)Click on View/ Source 4)The source code shows up in Notepad 5) Edlt the code, Save and click Reload the webpage. You can straightaway see the changes.

Currently my new laptop runs Win 11 pro, Microsoft does NOT support IE11 anymore, I can however run IE11 as a add-on, BUT it does not work very well . I also tried a couple of free dedicated editing programs also, BUT they are exceedingly clumsy to use and can't equate to the old IE11 at any level. Somewhere I read that Firefox ( i have v115) can emulate what IE11 could do, hence I am on this forum posing the question, as i can't find the solution,

Anyone in the same boat?

Please share your ideas, Many thanks

Asked by pendragon2 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Clickable keypad doesn't show correctly

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking… (read more)

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking on a keypad that scrambles the position of the number keys each time... It's meant to look like the first image attached below, but when I try to open it in Firefox, it looks like the second image and I can't input my code. I'd like to be able to use Firefox for EVERYTHING but I end up having to use Chrome to access this site, which I use pretty much every day for work, and it's very inconvenient.

Asked by nycarrington 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Mozilla apps can't get Cloudflare to verify while using NordVPN

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" an… (read more)

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

Asked by Kagamusha SW 1 year ago

Answered by Kagamusha SW 9 months ago

  • Solved
  • Archived

Changing CSS Property With Stylus Addon

After removing elements from a website with another add-on, I'm left with a considerable white gap at the top. I can manually change (pointless) the margin-top property … (read more)

After removing elements from a website with another add-on, I'm left with a considerable white gap at the top.

I can manually change (pointless) the margin-top property to -100px, but how do I do this with the Stylus add-on?

Stylus doesn't like negative values:

margin-top -100px

10:20 Expected "{" but found "-100px".

Is there a lighter/simpler alternative to Stylus?

Asked by silly 1 year ago

Answered by silly 1 year ago

  • Solved
  • Archived

Images and redered graphics are fuzzy until you zoom in

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, E… (read more)

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, Edge etc the rendering is sharp at all zoom levels but in FF its fuzzy until you zoom in.

Viewing on a 4k monitor, running 115.0.2 (64-bit), using the Windows store install Hardware acceleration is turned on. Tested on multiple PCs, all Windows 11

Attached images which shows the comparison between Firefox and Edge Both browser windows are the same size and the default zoom (100%) Examples attached are for Miro and Powerpoint

Asked by shashankkaul 1 year ago

Answered by shashankkaul 1 year ago

  • Solved
  • Archived

Can't login to my GM account using Firefox

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I… (read more)

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I can login to the first step but after I enter the sent password in the second step nothing happens. I have tried basic some trouble shooting like Firefox trouble mode, clearing cache and adding web site to exceptions in settings. GM Help Line told me to use a different browser!!!

Asked by 53gmcgarry 1 year ago

Answered by 53gmcgarry 11 months ago

  • Solved
  • Archived

Firefox 115.3.1esr hangs randomly for 5-10 minutes

I'm using Windows 7 and have been migrated to the esr updates for Firefox. I think this problem started cropping up just before going to the esr versions, but not sure. … (read more)

I'm using Windows 7 and have been migrated to the esr updates for Firefox. I think this problem started cropping up just before going to the esr versions, but not sure. Firefox will a) randomly hang and do nothing for 5-10 minutes and then pick up fine b) tends to hang a lot when signing into websites like banks, etc, doing the same thing as (a). I've updated FF several times since then, but same problem. I did try to do 1 fix which suggested creating a new "places" database, but that did not solve the problem. Not sure where to go from here as nothing has changed on my computer since the problem started - no new software, etc.

Asked by bgula 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Fire fox crashes in a loop when hitting keyboard until it does not.

Firefox on windows 11 crashes between 0 and 15 times in a row as soon as I hit the keyboard. Same happens with chrome so that is not a firefox bug. Disabling all extensi… (read more)

Firefox on windows 11 crashes between 0 and 15 times in a row as soon as I hit the keyboard. Same happens with chrome so that is not a firefox bug. Disabling all extensions does not help nor does a refresh. After a certain number of crashes, it starts working. Once it starts working, I can use the keyboard until next time I start it. No issue if I cut/paste text in fields, or if I use keyboard via vnc viewer. Only browser apps have this issue. I have also tried diabling all non windows services, and thought it was solved until it didn't. I would love a hint on what to look for.

I have the latest release (auto update)

Edition Windows 11 Home Version 22H2 Installed on ‎21/‎12/‎2022 OS build 22621.1992 Experience Windows Feature Experience Pack 1000.22644.1000.0

Device name Discovery Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz Installed RAM 32,0 GB Device ID 755A990D-673D-448E-A3D8-7A0C1E7E10BE Product ID 00326-00843-91971-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Asked by faraboro 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Opening bookmarks

I like when I open a bookmark, that I am not forced to view it right away. This can be VERY annoying when opening multiple bookmarks but I want to stay on my current one … (read more)

I like when I open a bookmark, that I am not forced to view it right away. This can be VERY annoying when opening multiple bookmarks but I want to stay on my current one without having to switch back to the one I was using. I would like an option added at least to have bookmarks in that automatically switch to when opening. Please.

Asked by FormDrop 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Firefox 115: menu and tabs background color changed

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed: FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-… (read more)

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed:

FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-30-1a3adf.png FF 115: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-34-cba7e0.png

These are screenshots of active window. When window of v115 becomes inactive, background color changes to lighter, but still no visible horizontal line between menu and tabs. I don't use any additional themes, "System theme — auto" is selected.

From release notes for FF 115: For users with a Firefox Colorways built-in theme, the theme will be automatically migrated to the same theme hosted on addons.mozilla.org for Firefox profiles that have disabled add-ons auto-updates. This will allow users to keep their Colorways theme when they are later removed from Firefox installer files. I guess it is relevant somehow, but i never installed Colorways and don't know what is it.

How to make FF 115 look like it was in 114? I can see changes in `browser/themes/` in sources between 114.02 and 115. Is it possible to "extract" default theme from 114 and install/apply it to 115?

I use Firefox under Fluxbox window manager in Arch Linux, if it matters.

Asked by dimich.dmb 1 year ago

Answered by a.j.buxton 1 year ago

  • Solved
  • Archived

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Just starting getting PR_CONNECT_RESET_ERROR on xfinity websites

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearin… (read more)

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearing the cache and turning off Microsoft Defender firewall. I don't use any third party security software - just Microsoft Defender. I also don't use a VPN. I didn't add any new software in the last month, only usual updates from Microsoft and Firefox.

What can I do to fix this?

Asked by George 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

.heic disaster

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy … (read more)

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy way to stop it, the 'X' button did nothing. It opened hundreds of tabs. I had to kill all my tabs to get rid of them. BTW there's supposed to be a 'Recover Previous Session' button in the main menu. Not there. On line, I see several different images of what my main menu is supposed to look like but mine is nothing like that. I have 115.6.0esr (64-bit).

Asked by rayandrews 9 months ago

Answered by zeroknight 9 months ago