Firefox Community Forum

I moved to Firefox because it wasn't obsessed with AI like the other browsers. If you continue with this evil plan, you will lose customers and that it both a promise and threat. Your CEO has said it's AI you can trust, ignoring all the other concerns people have with AI, like:

Water Usage Copyright breaches Hallucinations Loss of Quality Privacy breaches Storage and use of personal data, including search results and browsing Influence of racist and misogynist content from the internet on machine learning Environmental impact of the data servers to host AI A severe lack of regulations and protections regarding the above

Do NOT make this an AI browser. Your new CEO knows nothing of your market and audience and it will be your downfall.

The push for more AI is absolutely asinine. Mozilla has been my first and only choice for ages because I trust them to have the best interests of their consumers at heart. This push towards more AI is going to kill the fans of Mozilla. It’s insane that they would read the room with the failures of Copilot among other things and go “yea, sign us up for that.” I understand this is a company driven by profits, but dear god this is a terrible terrible move and I expect the fallout of this decision to be swift and severe.

I cannot get into my Paypal account because Mozilla Firefox is asking me to set up a passkey. I press Continue and it tells me to enter a PIN. I don't have a PIN set up that I know of. If I try one, it is wrong and says I have tried too many times. When I go to the Settings where I should set something up with Window Hello, it says it is not available. I just want to log into my Paypal account like I used to. How can I bypass all this stuff?

Hi

I had to uninstall my VPN because it was frozen, and I couldn't even switch it on, even when I restarted my computer.

This has happened before, so I had it uninstalled & then downloaded it again.

You will see proof, by the screenshot I have attached to this email, please advise manufacturer.

My OS has the latest updates MacOS Monterey 12. 7. 6

Kind Regards

Joe

Trying to log into Amazon and Firefox is request a Passkey. I selected to log in with my usually password and the passkey request will not go away...WTF Firefox this is total bs that this type of request is being even suggested when I have a password, pin and phone verification to already login.

Unless I've simply failed to find to find such a facility, it seems that there are no dedicated channels or topics through which sensible and constructive suggestions can be submitted. Surely, monitoring and sifting through such ideas might yield 'food for thought' among developers, all of which could contribute to improving both the function, performance and appeal of Mozilla products? I'm not even sure whether I'm posting under the most appropriate topic, which perhaps underlines my point!

I need help with an issue and would like guidance on how to resolve it. I can provide relevant details, including what happened, any error messages, what I’ve already tried, and the steps needed to reproduce the problem.

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stated when I put it on that is is "poor" in terms of what you did. Maybe I am doing something wrong??

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]