Showing questions tagged: Show all questions
  • Archived

Remove regular reminder to update firefox to the newest version on macos

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?… (read more)

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?

Asked by Knoppers 6 months ago

Last reply by Agent virtuel 6 months ago

Automatic updates ignoring settings

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when… (read more)

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when I opened Firefox it just updated itself automatically and without even asking if I want to download the update. I tried to find a way to contact support but all I can find is posting a question on here, so hopefully someone can help me with this question: Why did Firefox ignore my update settings and download and install an update I have been denying for weeks now, and how can I prevent it from happening again?

I am on windows 10

Asked by lisawt47 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

why does Firefox force update during browsing.

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well. However, and there is a big but. I can be in th… (read more)

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

Asked by mattowski 1 month ago

Last reply by mattowski 3 weeks ago

  • Archived

What is crashhelper and why is it coming up in the new version of firefox?

So I just noticed after downloading the new update to Firefox, version 139.0.1 that something new came up in my task manager called Crashhelper. Never seen this before. C… (read more)

So I just noticed after downloading the new update to Firefox, version 139.0.1 that something new came up in my task manager called Crashhelper. Never seen this before. Closed it down and it seemed to have no issues shutting down at least. I haven't had Firefox crash in recent months, so I'm assuming that this cropping up might be a glitch of some kind? I looked this up to see if anyone else had this issue, and it seems someone on Reddit did encounter this, on Linux, and another on Windows also seems to have run into it. How do we stop this from coming up whenever we start up the browser?

Asked by Marc7 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

Updates

Why hasn't Firefox updated since April 15? (It's currently the 28th). Things are lagging, primarily on You Tube (for the last 4 or more days), and normally updates don't … (read more)

Why hasn't Firefox updated since April 15? (It's currently the 28th). Things are lagging, primarily on You Tube (for the last 4 or more days), and normally updates don't leave as much time in between updates. Anyone know what's going on? Will it ever update or do I need to leave for another browser?

Asked by jf 10 months ago

Last reply by jf 10 months ago

  • Archived

installing latest version of Firefox

I want to install latest version of Firefox due to come into effect on 14th January but my Mac OS X won't allow it to happen probably because it is out of date and unsupp… (read more)

I want to install latest version of Firefox due to come into effect on 14th January but my Mac OS X won't allow it to happen probably because it is out of date and unsupported I would be grateul for help on this please ( I have reached the limit of OS X on my current desktop) Charles

Asked by stoneccsf 1 year ago

Last reply by James 1 year ago

  • Archived

Settings/General/"Update Firefox" is missing, and FF doesn't update automatically

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've… (read more)

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

Asked by sailor.nir 12 months ago

Last reply by Agent virtuel 12 months ago

  • Archived

Disable "Update Available - download now"

Using Firefox without Internet in closed environment. Could you please disable Update Check with fake notification "Update Available - download now"? Thank you! … (read more)

Using Firefox without Internet in closed environment.

Could you please disable Update Check with fake notification "Update Available - download now"?


Thank you!

Asked by a.n.s.i 1 year ago

Last reply by Agent virtuel 8 months ago

  • Archived

Turn off Firefox excessive constant download prompts ?

I have noticed that Firefox has been getting too many updates recently...even as much as 2 updates this week alone. Frankly i'm sick of getting the green icons and pop-up… (read more)

I have noticed that Firefox has been getting too many updates recently...even as much as 2 updates this week alone. Frankly i'm sick of getting the green icons and pop-ups in the upper right corner. Is there a way in about:blank codes to turn off these stealth downloading behaviour and prompt pop-ups to restart the browser and let me just manually do it in settings when i want to but without notifications ?

Asked by kstanni87 9 months ago

Last reply by kstanni87 9 months ago

  • Solved
  • Archived

Updated Firefox but menu icon remains old version-- how to fix?

Greetings. I am using an old Linux Mint version. I got messages that my Firefox needed to be updated. I finally figured out how to do that and updated it. I started to us… (read more)

Greetings.

I am using an old Linux Mint version. I got messages that my Firefox needed to be updated.

I finally figured out how to do that and updated it. I started to use it. No problems.

However, the update did not change the default Firefox in the menu or on the taskbar panel below. If I click on them, I get the old version.

So when I restarted the computer, when I clicked on the Firefox shortcut icon in the lower taskbar I got the old version with the tabs that were on it. I had to go back into the Firefox file downloaded for the update in order to open the new version.

So, how do I get a working shortcut icon for the new version and get rid of the old version/icon?

Thanks.

David

Asked by nelboscofc 1 year ago

Answered by James 1 year ago