Firefox Community Forum

I received an email with the heading Mozilla Monitor listing my monthly Monitor report. Said I had 7 data breaches and asking me to click to resolve or click to view details. Is this a scam? Send answer to k.krukowski@comcast.net

The Firefox family clearly has great disdain for the average American who doesn't want to be forced to read DNC / Democrat talking points via the "curated thread". Just be honest: it's the DNC curating Firefox's news just as the FBI curated who was allowed to talk on X. Just be up front with everyone. Firefox is sort of like the Bluesky of internet browsers. Here is a crazy concept: Instead of shoving your views down the throats of average Americans. How about let us citizens choose are own news sources? Crazy concept. Or are you Big Brother? Seriously. Get a clue if you want the 60% of ordinary people to keep using your browser as I have done for 15 years give or take. I get that I can turn off the propaganda your are displaying but choice would be better. If you would like to discuss, I'm all ears.

Hi Firefox community,

I’m not your usual tech influencer or a corporate “enthusiast”—I’m just a longtime open source user who’s spent more than a few years behind the veiled curtain, watching how this world of software and possibility unfolds. I love what Mozilla does for users like me. That’s exactly why I want to raise something: I keep seeing the word “chatbot” show up for Firefox’s new AI-powered assistants (like the sidebar and what’s coming next). But let’s be honest—“chatbot” belongs to the days of robotic customer service and scripted dead-ends.

What we have now in Firefox—powered by real LLMs (Large Language Models)—is a whole different species. Calling these assistants “chatbots” just doesn’t fit. It sells short what LLM-based assistants can do: they’re powerful, context-aware, and, at times, strikingly human in their conversation. New users might miss the true magic if we stick to old language. So why not call them “AI assistants,” “LLM-powered assistants,” or just “AI” instead? It would help everyone see the progress, and show how Mozilla’s still leading, not just catching up.

I’ll leave it open for discussion, but I hope others feel this shift too. Language shapes how we see these things—and sometimes it takes a Singular Fella (or maybe two) to nudge the world past old memes. Thanks for hearing me out, and here’s to a future where our assistants, and our words, keep getting smarter.

—Robert Beck

Microsoft is ending support of Windows 10 in Oct 2025. No more updates, security patches, etc. Do I need to buy a new laptop since mine will not take windows 11? My laptop is 14 years old. Or by using Mozilla Firefox, I will still have a secure connection for my banking.

I use Zen Browser, and since updating my MacBook to the latest OS, Seqouia, my Zen Browser iCloud Passwords extension doesn't work. I'm prompted to update my MacOS to Sonoma or newer, which I've, of course, done. I'm wondering if there is a workaround or if this is simply a bug that needs fixing.

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?