Showing questions tagged: Show all questions
  • Archived

your message is wrong!?!??!

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant … (read more)

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant se my mails?!?!!?

Asked by asbjorn1 8 months ago

Last reply by James 8 months ago

I have tried to remove a fake virus warning pop up, but the remove all websites & remove website is greyed out

please tell me how to remove the fake virus warning pop ups, I have followed all the directions, but the remove website, & remove all website buttons are greyed out, … (read more)

please tell me how to remove the fake virus warning pop ups, I have followed all the directions, but the remove website, & remove all website buttons are greyed out, how do I continue now with the removal of the pop ups?

Asked by roscribble 3 months ago

Last reply by James 3 months ago

intrusive notifications

Hi I bought a PC with McAfee on it, but it had expired.. I use s different anti-virus which is much better. But they have started chasing their subscription, and warning … (read more)

Hi I bought a PC with McAfee on it, but it had expired.. I use s different anti-virus which is much better. But they have started chasing their subscription, and warning me of viruses which don't exist. I have tried to block it through Mozilla permissions section but couldn't. It sits in the bottom r/h corner of the screen, blocking any chatbox that uses that bit of screen. I can't get rid of it. Can anyone help? Ken

Asked by kenparsons2024 2 months ago

Last reply by James 2 months ago

  • Solved

Receiving CRITICA ERROR! from velonexa

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are fr… (read more)

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are from Mozilla, but we know better. I try to close the window and, of course, without clicking the url or the Dismiss button, but they keep reappearing. There are three stacked windows, constantly appearing as the pop-up windows are closed. Any thoughts or recommendations to eliminate? I've tried shutting down and rebooting. Pretty confident these are not from you. They are also always on top. I try to do a screen capture or print screen and i only capture what is behind them.

I know this is not generated by Mozilla, but thought you should at least be aware of them.

Asked by IMKenWilliams 4 months ago

Answered by Denys 4 months ago

  • Archived

Mozilla account is hacked

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the … (read more)

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

Asked by js02ddmail 1 year ago

Last reply by Tomatoshadow2 1 year ago

Unwanted Pop-ups

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I dis… (read more)

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

Asked by folk.singer25 4 months ago

Last reply by James 4 months ago

unwanted notifications

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license e… (read more)

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license expired! and tries to direct me to a site taking payment to upgrade my McAfee account My McAfee account has not expired Running a scan reveals no viruses or problems BUT - I can't find how to get rid of the notifications How do I get rid of the notifications?

Asked by kas5612188 4 months ago

Last reply by James 4 months ago

How do I disable these annoying Firefox pop ups???

How do I disable these annoying Firefox pop ups??? This happened a few months ago and I wound up buying a new computer - now the same crap is happening on this new compu… (read more)

How do I disable these annoying Firefox pop ups??? This happened a few months ago and I wound up buying a new computer - now the same crap is happening on this new computer..... It takes up a good portion of the right - lower portion of my screen......I delete one of the three, another takes its place......sick of this

Asked by lundaylee 2 months ago

Last reply by James 2 months ago

  • Archived

Changing "Automatic Zoom" to a default setting in PDF viewer

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %.… (read more)

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %. This is tedious and takes up time as I open many documents a day.

Asked by robbin.taylor 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (read more)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Ancestry.com running within Firefox on Windows 11 has scrollbar problems?

When working hints on Ancestry.com, under certain conditions a second scrollbar is generated to the immediate left of the right hand scrollbar. This second scrollbar is … (read more)

When working hints on Ancestry.com, under certain conditions a second scrollbar is generated to the immediate left of the right hand scrollbar. This second scrollbar is used to move downward in the hint compare area on the right hand side of the open page. When running under Firefox on Windows 11 systems "this second scrollbar is not there"! Everything works fine using any other browsers (EDGE, Chrome, Brave), but not Firefox! Works fine on Windows 10 systems. I have tried this on 3 different Windows 11 computers with the same failed results.

Asked by showreba 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

masking warnings like 404 error and display a blank page instead of the error

I have a requirement where instead of showing the 404 error or 503 error on screen, I want to display a blank screen. I have already tried to set the following configs to… (read more)

I have a requirement where instead of showing the 404 error or 503 error on screen, I want to display a blank screen. I have already tried to set the following configs to false -

security.insecure_connection_text.enabled security.insecure_connection_icon.enabled security.insecure_connection_text.pbmode.enabled browser.ssl_override_behavior security.ssl.errorReporting.automatic security.enterprise_roots.enabled security.tls.version.min

Is there anymore steps to do or any userChrome.css script is required.

PS : I cannot use any extension or addon to do that

Asked by sagnik.sourendrapal 11 months ago

Last reply by markwarner22 11 months ago