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  • Solved

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Asked by artyfitz 2 months ago

Answered by James 2 months ago

  • Solved

I've been getting little boxes on the right side of my screen that say they are from Mozilla Firefox that say "Trojan Detected, Fix it now, ATTENTION1 Click here to secure your data! and "McAfee license has expired! (which I don't have.

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does noth… (read more)

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does nothing, of course and others just continue to pop up.

Asked by nsinc1 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (read more)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Asked by BJRW 1 month ago

Answered by James 1 month ago

  • Archived

why do i have a block

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next mon… (read more)

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next month. I have only my desktop PC. I don't own/use a mobile phone, ipad or any other devices. I use my PC for emails and using the net for research, general information, buying products, ecards etc. I play a couple of games, Lovatts puzzles (3 games), jigzone, word wipe from Washington Post. If I have taken on/used an add on it was with limited knowledge and it certainly was not my intention to cause any problem. Does the block also mean that I am not protected from viruses or malware etc? Please let me know the outcome of your decision. Thanking you in advance. Kind regards, Rhonda Macrae. rhondamacrae46@gmail.com

Asked by rhondamacrae46 11 months ago

Last reply by rhondamacrae46 11 months ago

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downloading passwords list

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having … (read more)

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having great difficulty signing in and out of sites so until i figure out how and why things have changed i need a list of passwords. My device is currently unlocked. I have trouble finding my way back to my questions here. Why doesnt firefox have a history function? Sometimes it does but its not recent. I put all these questions together because its too difficult finding my way back to every individual question. I have a hundred questions about firefox so many that its daunting to consider as it would take me days to do and its time i dont have. Somehow my firefox account has gotten too confusing and complex

Asked by KC 11 months ago

Last reply by KC 9 months ago

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this. I have looked in settings, but can't find an of… (read more)

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

I have looked in settings, but can't find an off switch for this "new" toy. At least the Thunderbird notifications disappear after a few seconds! These just pile up till they block the entire right hand side of my screen - and then they keep going, and block other more important notifications in the main notifications bit.

Asked by lionladysf 5 months ago

Last reply by lionladysf 5 months ago

  • Solved
  • Archived

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (read more)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Asked by joelhiggins849 10 months ago

Answered by joelhiggins849 10 months ago

  • Archived

BITWARDEN ADD-ON

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I wou… (read more)

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I would really appreciate it. Please see attached graphics. Regards Lana

Asked by LTL 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Changing "Automatic Zoom" to a default setting in PDF viewer

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %.… (read more)

Is there a way to set a default zoom for the firefox pdf viewer? The Automatic zoom has no toggle, and all pages open up as HUGE and I have to manually choose the zoom %. This is tedious and takes up time as I open many documents a day.

Asked by robbin.taylor 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

"Sign documents online"

I keep getting a pop-up for"sign documents online" in my Firefox browser. Several others have reported the same. It overlays the browser content so I can't use Firefox … (read more)

I keep getting a pop-up for"sign documents online" in my Firefox browser. Several others have reported the same. It overlays the browser content so I can't use Firefox at all. My only option seems to be to uninstall Firefox and use a different browser. Is there a fix?

Asked by PickerDad 8 months ago

Last reply by Agent virtuel 8 months ago

  • Archived

your message is wrong!?!??!

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant … (read more)

hej, you write oh dear, no print is possible :-((( but you write to me, that I have win10... but it is a new machine with win 11...and firefox does not work, i cant se my mails?!?!!?

Asked by asbjorn1 7 months ago

Last reply by James 7 months ago

  • Solved

Receiving CRITICA ERROR! from velonexa

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are fr… (read more)

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are from Mozilla, but we know better. I try to close the window and, of course, without clicking the url or the Dismiss button, but they keep reappearing. There are three stacked windows, constantly appearing as the pop-up windows are closed. Any thoughts or recommendations to eliminate? I've tried shutting down and rebooting. Pretty confident these are not from you. They are also always on top. I try to do a screen capture or print screen and i only capture what is behind them.

I know this is not generated by Mozilla, but thought you should at least be aware of them.

Asked by IMKenWilliams 3 months ago

Answered by Denys 3 months ago

  • Archived

Mozilla account is hacked

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the … (read more)

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

Asked by js02ddmail 11 months ago

Last reply by Tomatoshadow2 11 months ago

Unwanted Pop-ups

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I dis… (read more)

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

Asked by folk.singer25 2 months ago

Last reply by James 2 months ago