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Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest: … (read more)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Archived 14 202

I am unable to load tiktok on Firefox.

Is there a fix or workaround? https://www.tiktok.com/@topclassactions/video/7571977168515796237?lang=en&platform=activecampaign&utm_source=email&utm_medium=ac… (read more)

Archived 9 165

ABOUT:BLANK empty page when I search.

Why when I search ABOUT:BLANK TAB, an empty page displays instead of the site I am searching for? I then have to go back and try again and again until it finally displays… (read more)

Why when I search ABOUT:BLANK TAB, an empty page displays instead of the site I am searching for? I then have to go back and try again and again until it finally displays.

Cleared Cache, searched for extensions and not sure what to look for...they were verified by apple to be "normal". What else? Macbook Air 2023 running Sonoma 14.8.1

Open 8 46

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. R… (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Archived 5 148

Cannot compose/reply email in Outlook

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. … (read more)

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. A new, empty draft gets created. But there is no way I can create a new email. Problem does not occur on other browsers. If I open a "New Private Window" and sign in to Outlook, I can then create the email there, but after a while the same problem occurs in that window too. Tried clearing Firefox cache temp files and cookies, but that did not resolve the problem. Using web based Outlook, Windows 10. Firefox is up to date.

Any suggestions?

Archived 5 102

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Solved Archived 5 183

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conten… (read more)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Archived 4 239

fault

Dear Mozilla, your browser has a small error. I want to talk to someone on Facebook who I talk to often, Firefox allows it. For those I rarely talk to, when I put the cur… (read more)

Dear Mozilla, your browser has a small error. I want to talk to someone on Facebook who I talk to often, Firefox allows it. For those I rarely talk to, when I put the cursor on the phone icon, it says that it is not supported. I think this is a bug. Therefore, I have to switch to another browser to talk to someone who rarely talks. Please fix it

Archived 4 82

apple tv won't play

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Fi… (read more)

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Firefox, as did Apple tv until this week. If I try running Apple tv on Google chrome on the same lap top, it works fine too. Ditto on my iPhone using Safari. I'd prefer staying on Firefox to stream Apple tv, but can't make it work at the present time. Can you help?

Open 3 350

Fix "firefox can't open this page"

I keep seeing "Firefox can't open this page" and I'm confused why, images will load fine but some of them just don't for whatever reason? Does someone know what's going o… (read more)

I keep seeing "Firefox can't open this page" and I'm confused why, images will load fine but some of them just don't for whatever reason? Does someone know what's going on, and if needed I can provide some more context

Archived 3 164

Google Lens

Why is it on our platform Google Lens is not working. Works fine on Chrome. All I get is a screen with my location and my logon name.... Anyone else???

Archived 3 63