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When backing up profile, a message displays that source path too long

I've backed up my profile many times with nary a problem. Tonight, while attempting to copy it, the attached message was displayed. Typical for a Microsoft error message,… (read more)

I've backed up my profile many times with nary a problem. Tonight, while attempting to copy it, the attached message was displayed. Typical for a Microsoft error message, it was most unhelpful. No clue as to which file name is the offender.

Asked by doniel 5 hours ago

Last reply by FredMcD 2 hours ago

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 20 hours ago

Last reply by FredMcD 18 hours ago

when i have only 4 web pages running ,when look in task manager it showing 16 or 17 processes running for Firefox ..different then before,, just started after update for Firefox about 3 weeks go.. thanks for any info

when i have only 4 web pages running ,when look in task manager it showing 16 or 17 processes running for Firefox ..different then before,, just started after update f… (read more)

when i have only 4 web pages running ,when look in task manager it showing 16 or 17 processes running for Firefox ..different then before,, just started after update for Firefox about 3 weeks go.. thanks for any info

Asked by issacmat 1 day ago

Last reply by cor-el 1 day ago

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (read more)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 2 days ago

Last reply by FredMcD 2 days ago

  • Locked

FVD Speed dial and lack of notice you were taking it down.

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up.… (read more)

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up. What The F___ . some of those sites I had saved were hard to find the first damn time and now the whole set is f____ ing gone. I did not GIVE A DAMN if they shared data. I want my damn FVD Speed dial back or access to it to save my stuff first.

I find it totally unacceptable that you removed the tool I use THE MOST with out any opportunity save my tabs to export so I can still have them.

That arbitrary do it with no warning s__t is rude as f__c.

Asked by wiredcribs 6 days ago

Last reply by Seburo 6 days ago

Firefox Lockwise

The storage of Logins & Passwords needs a new feature. The system lacks the ability to store a Nickname (aka Note/Comment) to each login entry. Some domains are dif… (read more)

The storage of Logins & Passwords needs a new feature. The system lacks the ability to store a Nickname (aka Note/Comment) to each login entry. Some domains are different than the commonly known website name.

For example, the recipe website Cook'n is a section under the URL https://www.dvo.com/. When I search logins for "cook", Cook'n is not shown.

Asked by Joel 1 week ago

Firefox upgrades

Twice in the past six months I have downloaded 'upgrades' to the Firefox browser, only then to have to spend half an hour resetting my options - home page, task bars, app… (read more)

Twice in the past six months I have downloaded 'upgrades' to the Firefox browser, only then to have to spend half an hour resetting my options - home page, task bars, apps, etc. It's just not worth bothering to get the upgrades. Why do the upgrades mess with my personal settings?

Asked by mmck 1 week ago

  • Solved

pop up ads

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads p… (read more)

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads pop up in the center of my screen and are about 20% the size of my screen. I have to click the x to get them to close. Sometimes there is the "don`t show me this again" option at the bottom left but even when I click ok the ads continue to pop up.

I`ve tried a few things but can`t figure it out. I`m retired and not a geek so it can get pretty frustrating pretty quick. I`ve lost my patience to scour through help articles looking for the exact sentence I need.

A step by step tutorial would be nice, thank you. I am using a laptop with windows 8.1. I use Firefox.

Thanks David

Asked by djrobinson2008 1 week ago

Answered by FredMcD 1 week ago

PDF no longer opening from website

Opening PDF files from websites always worked, but now for some reason this no longer works. A new tab quickly opens, but immediately closes again. Could be the website, … (read more)

Opening PDF files from websites always worked, but now for some reason this no longer works. A new tab quickly opens, but immediately closes again. Could be the website, but how do I find out.

Simply downloading PDFs from another website works fine.

Asked by alfingfabri 1 week ago

Last reply by jscher2000 1 week ago

screenshot feature gone. NOTHING on the forum has fixed it.

if you tell me to use ctrl shift s, or customize toolbar or right click i will just block you. there's *no* option to add a screenshot button with customize toolbar. crtl… (read more)

if you tell me to use ctrl shift s, or customize toolbar or right click i will just block you. there's *no* option to add a screenshot button with customize toolbar. crtl shift s does NOTHING and the option has vanished from my right click menu.

Asked by ultacharmedfan 3 weeks ago

Last reply by jscher2000 3 weeks ago

Got a "Secure Connection Failed" message when my e-mail worked JUST FINE just an hour ago, why not now?

I hope you can help me, because I have only this ONE e-mail address for EVERYTHING. I have NEVER gotten this message before, & there is NO reason I should be getting … (read more)

I hope you can help me, because I have only this ONE e-mail address for EVERYTHING. I have NEVER gotten this message before, & there is NO reason I should be getting it now. I was JUST THERE, IN my e-mail account & it worked just fine. I am still on the same browser section & went to check for an incoming message & Firefox won't let me into my ONLY e-mail account, for NO good reason. I DEMAND some HELP getting into my E-MAIL. I NEED ACCESS to this account. I do EVERYTHING through that account, & I HAVE NO other. PLEASE HELP!!!!! *NOW*!!! I'm PANICKING! RESPOND IMMEDIATELY. I would also include a screenshot, but your STUPID new browser updates no longer ALLOW me to. I'm starting to HATE this new Firefox, it SUCKS, just so you know. I need IMMEDIATE help, so someone had BETTER get to me in a CHAT right NOW. I CAN'T get an E-MAIL from you, because YOU WON'T LET ME IN to my ONLY e-mail account, so WHAT am I supposed to do NOW? You can't even CONTACT me. I'll tell you what, yes you can. You WILL have SOMEONE call me at THIS number IMMEDIATELY to HELP me get into my E-MAIL account > 1 - 719 - 890 -1660 > THANK you.

Asked by windsinger5 3 weeks ago

Last reply by windsinger5 3 weeks ago

gmail

All of a sudden today I cannot open my gmail. All other bookmarks open fine. When I click on gmail, the tab shows it is trying to open but it doesn't. When I close Firefo… (read more)

All of a sudden today I cannot open my gmail. All other bookmarks open fine. When I click on gmail, the tab shows it is trying to open but it doesn't. When I close Firefox and try to reopen it I get the message "Firefox is already running but it is not responding. The old Firefox process must be closed to open a new window." When I click close it opens FIrefox. I have rebooted my machine and tried to open Firefox again and it opens but I still cannot open my Gmail. It is my laptop and I am on Windows 8. My email is kwrisue@gmail.com. I am not having the issue with Chrome so I can get to my email that way.

Asked by kwrisue 3 weeks ago

Last reply by FredMcD 3 weeks ago

FIREFOX BROWSER EXCEPTIONALLY SLOW

My Firefox browser is currently exceptionally slow and has become a matter of great frustration. I have to wait long before it opens up in order that I may perform the ta… (read more)

My Firefox browser is currently exceptionally slow and has become a matter of great frustration. I have to wait long before it opens up in order that I may perform the tasks i need to perform.

Asked by ntgoosen 3 weeks ago

Last reply by TyDraniu 3 weeks ago

How to remove (for good) FF message window after screenshot

After I take a screenshot -- using the very handy FF command that now sits on my address bar -- a message box opens in the bottom right of the screen that says, Duh, "you… (read more)

After I take a screenshot -- using the very handy FF command that now sits on my address bar -- a message box opens in the bottom right of the screen that says, Duh, "your shot was copied to the clipboard" and then gives instructions for pasting it. Although that seems to be fairly elemental information that is unnecessary, even if there is a good reason to keep it, must that message window always be in the same position? That is really a problem as it obscures one's ability to navigate on a page upon which he may be working. Look at the attachment. The FF window is covering the location where I want to put my cursor to work on that page that is in the background. In this case, I wanted to make sure the cursor was positioned in a different place for another screenshot I might put there (below the existing one).

Since I'm familiar with pasting or copying the screenshot and how to do that before this window opens, how can I remove for all screenshots, now and in the future, this window opening?

Thank you.

Asked by Txasslm 3 weeks ago

Firefox not playing any audio whatsoever

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instea… (read more)

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do?

Asked by Computer 1 month ago

Last reply by Computer 4 weeks ago