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  • Solved

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 5 months ago

Answered by Enigma 5 months ago

  • Solved

Firefox Printing PDF files 1/4 size

Hi ! PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner). ATTEMPTS AT T… (read more)

Hi !

PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner).

ATTEMPTS AT TROUBLESHOOTING - I've tried adjusting the scaling options on my printer, but still get the same results. - I've confirmed "printer_paper_data" is set to "1" for both Adobe PDF as well as a my printer, "Brother_HL_2270DW" - Made sure printers were set to shrink to fit = true

My settings are configured to open pdf documents in firefox.

Asked by TeresitaInSF 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Cannot select front or rear camera

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear faci… (read more)

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Asked by amely 2 months ago

Answered by Václav Trpišovský 2 months ago

  • Solved

There is no ad-blocker. But Firefox says there is.

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we we… (read more)

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

Asked by Shhhh...... 1 month ago

Answered by pojoho7699 1 month ago

  • Solved

Firefox seems to block some HTTPS sites in "HTTPS-Only" mode

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continu… (read more)

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continue to the HTTP site," the site URL is HTTPS, and the grey lock in the URL bar is in the fully secure position. Please let me know what this means, or whether this is a bug to be worked out. Thanks in advance.

Asked by DrBB01 1 month ago

Answered by cor-el 1 month ago

  • Solved

Can't open attachments

Hey guys, after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the do… (read more)

Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

Asked by matus.vrba1 3 weeks ago

Answered by matus.vrba1 3 weeks ago

  • Solved

sound

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some h… (read more)

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help.

Asked by Dean 1 week ago

Answered by Dean 1 week ago

  • Solved

Duckduckgo is overwriiten via Bing

I have addon for Duckuckgo. But suddenly and very often the DuckDuckgo ist overwritten via Bing. Why? What can I do to make my search Eingine Duckduckgo permanenz? I hav… (read more)

I have addon for Duckuckgo. But suddenly and very often the DuckDuckgo ist overwritten via Bing. Why? What can I do to make my search Eingine Duckduckgo permanenz? I have no Addon for Bing? FF ist my standard Browser?

Asked by ram.saxena 1 week ago

Answered by FredMcD 6 days ago

  • Solved

Unable to migrate or restore OneTab and its data

None of the available migration or restore methods are capable of preserving OneTab data. In every case I have tried, OneTab is missing from the add-ons in my new install… (read more)

None of the available migration or restore methods are capable of preserving OneTab data. In every case I have tried, OneTab is missing from the add-ons in my new installation or profile. The only approach which achieved anything at all was to replace the entire .mozilla director under Ubuntu, but even this only displayed the OneTab page and its data on the first invocation of Firefox. Since the add-on was not present, the data was gone at the second invocation. However, repeating this process at least allowed me to export the OneTab data from *one* profile on the first invocation. Unfortunately, this method is completely useless under Windows, as are the recommended approaches of using Firefox sync (with sync turned on for add-ons) or replacing the contents of a newly created profile with the contents of an old or saved one. How can I properly backup and restore or migrate a Firefox installation, *including* my OneTab installation and data?

Asked by rsbrux 1 week ago

Answered by rsbrux 4 days ago

  • Solved

Stopping auto play

I have set to block auto play in options but videos still start, some full size, some go to the top right corner but still play. Can someone tell me how to set each of th… (read more)

I have set to block auto play in options but videos still start, some full size, some go to the top right corner but still play.

Can someone tell me how to set each of the auto play settings in about.config I don't want to mess with it when I am unsure.

I have Windows 10 Version 20 H2 (OS Build 19042.685 and FF 84.0.2

Thanks in advance

Asked by Jonathan 6 days ago

Answered by cor-el 6 days ago

  • Solved

ADOBE FLASH PLAYER 32 NPAPI UPDATE included in Firefox 84.0.2 for windows?

Starter showed me that an Update to the flash player was going to be installed with RunOnce at my next reboot. This coincided with an automatic Firefox update. I have ju… (read more)

Starter showed me that an Update to the flash player was going to be installed with RunOnce at my next reboot. This coincided with an automatic Firefox update. I have just uninstalled Flash player successfully from this Windows 10 machine. Google suggests that this version of the Flashplayer is that one used in Firefox?

1) I thought Flash was going away and I fully understand why. Is Mozilla still supporting or pushing it?

2) There are references on the web concerning an "Adobe Flash Player 32 NPAPI" virus !!

I was able to delete the referenced file associated with the player update as well, but there are many other references to flash still in my registry. I have enough experience to help myself here, but I really would like to know Mozilla's official position on the above Q.

Thanks in Advance, Lyle Allen, Durham NC LyleMAllenIII@gmail.com

Asked by Rickenbacker108 6 days ago

Answered by TyDraniu 6 days ago

  • Solved

Lost all my bookmarks - cannot find backup

I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to … (read more)

I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to be working and even after following the Show All Bookmarks > Import and Backup > Restore, the only backup file that appears is one which has been automatically created with the new update. The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

Any and all help will be appreciated, as I am extremely distressed at the thought of having lost so many important bookmarks forever.

Asked by Sunny 6 days ago

Answered by FredMcD 5 days ago

  • Solved

Background when in FireFox browser

The background color on all the pages in Firefox is now white, it was not like this before, not sure if I clicked on something to make it change or not but it is blinding… (read more)

The background color on all the pages in Firefox is now white, it was not like this before, not sure if I clicked on something to make it change or not but it is blinding to open my web browser now. How can i change it back to black or make it dark gray? I have tried going to the options page, (which by the way is black but not the rest of the pages). Your help would be greatly appreciated.

Asked by wingin_it2 5 days ago

Answered by jonzn4SUSE 5 days ago