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Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 2 hours ago

Last reply by avwood 1 hour ago

Video Audio Delay

Hello, When ever trying to watch videos on for example youtube. When the video loads or you pause and play it, there is a ~2 second audio blank period. Video doesn't stut… (read more)

Hello,

When ever trying to watch videos on for example youtube. When the video loads or you pause and play it, there is a ~2 second audio blank period. Video doesn't stutter or anything, just no audio right after loading a video or playing it again after pausing.

Ive tried other video sites also and the same problem occurs there.

This computer is running a intel i3 12th gen with hdmi cable to a sony tv

Asked by DAAH 2 hours ago

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (read more)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, perhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 10 hours ago

force FF to ask me where I want to save bookmarks

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Ed… (read more)

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Edit Bookmark dialog. So what now?

Asked by schmibble 3 weeks ago

Last reply by schmibble 6 hours ago

Save path dosent remember

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome … (read more)

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome when i double click i get drop down with paths i allready used so i just pick instead type every time (it can be frustrating because sometimes i mistype)

Image shows best what i mean :)

Asked by neocro44 13 hours ago

Offline mode is online and is still connecting to Internet

Hello everyone, Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was check… (read more)

Hello everyone,

Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was checked and surprisingly it stays online even when offline mode is used upon start using profile manager. For this, you can create a new profile and start the browser in offline mode and search something in address bar. At first, you will be greeted with an offline mode message but if you hit refresh then the browser becomes online and the search results are now available. This is not just related to search results but any websites.

Hope you guys can provide some info as this is really unexpected behavior.

Thank you and looking forward to your suggestions

Test specs: Windows 7-10/Linux/Ubuntu Firefox version: ESR 102.5.0/Standard 107.0

Asked by d3nkzplfcx 15 hours ago

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (read more)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Asked by Doug Buchs 1 day ago

Last reply by Doug Buchs 17 hours ago

No Sound output via Firefox

I have no sound output whilst streaming via Firefox, I have sound when direct via the steaming service app and Bing. I went through the help pages with no solution... Sug… (read more)

I have no sound output whilst streaming via Firefox, I have sound when direct via the steaming service app and Bing. I went through the help pages with no solution... Suggestions please. Many Tks.

Asked by alex 1 day ago

Last reply by alex 17 hours ago

Firefox Constant Updates??

I am updated to the latest Firefox. Every time I close Firefox out and then come back, it does the whole new update spiel all over again and I have to go through it and g… (read more)

I am updated to the latest Firefox. Every time I close Firefox out and then come back, it does the whole new update spiel all over again and I have to go through it and get rid of that new little weird tab thingy. If it was a one time thing, there'd be no problem but this happens EVERY SINGLE TIME since the last update. What do I do?

Asked by Andie Kandie 1 day ago

Secure connection failed error coe PR_END_OF_FILE_ERROR.

For the last two days websites I use all the time, like my gmail and my aol mail have a red line through the lock icon in the URL. I was able somehow to fix yesterday, no… (read more)

For the last two days websites I use all the time, like my gmail and my aol mail have a red line through the lock icon in the URL. I was able somehow to fix yesterday, not today. SURELY Google itself is not an unauthenticated site. OR gmail. And for EVERY site to be a problem is ludicrous. To expect users to know who the website owners are for contacting is also ludicrous. This actually seems to be a probelm with FIREFOX itself. So, I will begin the transfer of my stuff to another browser and stop using Firefox entirely. I have been a user for probably 20 years, and always defended it against techies telling me to use something else. Turns out they knew what they were talking about. So fed up right now...

Goodbye, Firefox.

Asked by cstephen0 1 day ago

Titlebar and tabs missing in full screen mode (literally missing)

From time to time when maximising the Firefox window, the top 20-80 pixels or so are replaced with a white bar. It is usually possible to grab the window by clicking som… (read more)

From time to time when maximising the Firefox window, the top 20-80 pixels or so are replaced with a white bar.

It is usually possible to grab the window by clicking somewhere next to the address field, and thereby move the window downwards, alt double clicking there which set the window to "not full screen".


Right-click in any of the "white" areas - which is located inside the FF window - opens the Windows desktop menu.

screenshot 1 - "not full screen" (all is fine) screenshot 2 - FF in full screen mode (title bar vanished - replaced by white space) screenshot 6 - right-click in white space opens Windows desktop menu

Found a few reports that seem similar but not identical to this one. Rebooting the computer usually helps but after a while the problem returns. It is a rather old machine, and quite possible that this is not caused by FF, however, only FF suffers from this behaviour - any other application works "normally" (i.e. you see the title bar and buttons when the window is maximised).

Asked by branpet 2 days ago

Last reply by branpet 1 day ago

Wordpress site issue

Hello there! I am a web developer and recently we built a website using wordpress. Specifically in this page https://jaotc.eu/jatc-participants/jatc-participants-jatc2/ t… (read more)

Hello there!

I am a web developer and recently we built a website using wordpress. Specifically in this page https://jaotc.eu/jatc-participants/jatc-participants-jatc2/ there is an issue with the participants not showing/loading. I exclusively use Firefox for development and had no issues so far but this problem only exists in Firefox. I tried edge and chrome and the page works fine.

Maybe it has to do with some kind of compatibility with the wordpress theme or wordpress itself. If you would like to check it out and see if there is a general fix that has to be applied.

Thank you in advance!

Asked by mkalogeropoulosa3 1 day ago

Where Search Results Open (or don't open....)

Hi, I've just spent an annoyingly long time trying to do something that turned out to be really easy, it was just finding out what to do that made it seem hard. The iss… (read more)

Hi,

 I've just spent an annoyingly long time trying to do something that turned out to be really easy, it was just finding out what to do that made it seem hard.
 The issue of where search results open is completely ignored in the help pages, judging from the number of questions in Support on the issue, that appears to be something of an oversight. As does not displaying the date questions were posted, reading about what applies in an old verion of Ff may not do so in the current one, it didn't in my case.
 I wanted to know how to make the search results from Google on the search bar, open in a new tab, as opposed to the same tab, the current default setting. All it takes is changing the value of: browser.link.open_newwindow, from false to true in about:config.
 Simple to do, finding out that's what you have to do, isn't. 
 I thought I'd suggest that you might consider addressing this matter, I'm sure it would be welcomed by at least some users.
 Anyway, thank you for a great browser.

Asked by Si 2 days ago

Google Docs editor broken

The last couple of days the Google Docs editor is semi-broken. Specifically, most of the tabs near the top have no text in them. They're just white boxes. On the other ha… (read more)

The last couple of days the Google Docs editor is semi-broken. Specifically, most of the tabs near the top have no text in them. They're just white boxes.

On the other hand, I can type text into the editor as normal.

The problem does not occur in Chromium-based browsers such as Chrome and Brave.

I'm working with Firefox on Windows, and Firefox reports it's up to date.

I've attached a cropped screenshot showing the problem.

Asked by john558 3 days ago

Last reply by john558 2 days ago

some pages dont load proprely

Hi Firefox, my https://castbox.fm and https://linkedin.com/ aren't loading properly in my Firefox. Please see the images in attach. Can you please explain why this is ha… (read more)

Hi Firefox, my https://castbox.fm and https://linkedin.com/ aren't loading properly in my Firefox. Please see the images in attach. Can you please explain why this is happening ?

Thanks Gonçalo

Asked by Gonçalo 2 days ago

Last reply by Gonçalo 2 days ago

Firefox 107 unable to view amazon prime in hd

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044). Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same ac… (read more)

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044).

Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same account.

Hoping someone can help me here

Asked by ScarVite 2 days ago

Too much padding to sensibly use Firefox when snapped to half of screen

When I snap Firefox to one side of the screen to fill half my monitor, I'm presented with so much padding that there is in fact more screen estate reserved for nothing th… (read more)

When I snap Firefox to one side of the screen to fill half my monitor, I'm presented with so much padding that there is in fact more screen estate reserved for nothing than there is for tabs. Is this supposed to be normal behavior? I'm using a 4K laptop monitor with 300% scaling, which gave me no wasted space issues in the past.

Asked by e.hamminga 2 days ago

NO SOUND

Hi! Anything that I'm opening via Mozilla, be it youtube or google meet, there is no audio. However, the videos on my laptop do have sound. Also, i cross checked on Googl… (read more)

Hi! Anything that I'm opening via Mozilla, be it youtube or google meet, there is no audio. However, the videos on my laptop do have sound. Also, i cross checked on Google Chrome, there is sound there as well. There is some problem with my Mozilla. Please help me find out why

Asked by urvashij07 2 days ago

Bookmark

Hi, I tried to bookmark a page but I was not successful in Firefox (am also using Chrome and I was able to do it there). I tried using Ctrl + D and using a mouse by click… (read more)

Hi,

I tried to bookmark a page but I was not successful in Firefox (am also using Chrome and I was able to do it there). I tried using Ctrl + D and using a mouse by clicking the star, both were unsuccessful. There was no error message.

Can you help? Thanks.

Regards, Eddie Choy

Asked by kwchoy 2 days ago